Massage Haven Inc

★ 4.6 (103 reviews)Okotoks, AB(403) 982-2722

Extended health plans direct billing
massagehaveninc.com
Next openingNot checked yetwe have not read this clinic’s calendar
Care offeredMassage therapy1 practitioner

This clinic takes new patients by getting in touch

Massage Haven Inc does not offer online booking to new patients — you contact them directly to arrange a first appointment. Prices and the team below are current; the appointment itself is booked on their site.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.6103 reviews · Google

Cyndi Roberts · Google · 20 May 2026

I really enjoyed the relaxation massage with Erin L. She targeted the exact spots I showed her, and managed to get rid of the sharp pain I had in my shoulder.

Chan V · Google · 1 May 2026

It was a great place and the massage was really nice

Cheng Kuang Christopher Lee · Google · 22 Apr 2026

Nayelli Sanchez Hernandez (RMT) was amazing. Very polite and professional! Superb performance and pressure. Highly recommend her.

Dianne B · Google · 29 Dec 2025

This place is awesome. My massage therapist is the best ever. I selfishly dont want to share her name because she is already so busy 😜 The girls at front desk are great .. friendly and accomodating . Last winter I had an apt and had car trouble. The owner ? actually picked me up and drove me home. I lived close but thought it was above and beyond. ! Highly recommend Massage Haven !

Sarah Lewis · Google · 30 Jun 2025

It’s taken me a few days to even bring myself to write a review about my experience here because I’m so disturbed by it. I booked a massage at Massage Haven, I wanted a full body since I have been going to the gym. First off, when I pulled the sheet back to get into the bed there was a black hair on it, I was already 10 minutes late so I told myself it was probably a one off scenario, removed the hair, checked the sheets for anything else and since it was just the one hair and it was long I got into the bed. The sheets looked clean other than that. This is not like me, finding a hair on a bed I’m about to lay in is highly disturbing but given the circumstances I just forced myself to lay down. The massage therapist seemed very nice, she started with my legs, and that was ok, but she was massaging behind my knees a lot which was not very relaxing. Then she moved to my back… at first I thought I was going crazy when I felt her nails pinching together, thinking there is no way she is popping a black head on my back right now!! Well, by the 10th pinch I knew this was actually happening!! She proceeded to extract the blackheads on my back for the ENTIRE BACK MASSAGE!!! I get so uncomfortable in certain situations, I was trying to conjure up the bravery to say “what in the hell are you doing?!” But I didn’t.. she then moved to where my head aaa while I was still facing down, and I could see her legs and feet, my eyes were obviously wide open, there wasn’t a chance in Hell I could relax at this point, and she proceeded to extract another black head! After I feel the pinch I’m staring at the floor and I felt her one hand lift off of my back and I could see the shadow of her hand lift up toward where her face would be.. I couldn’t see the shadow of her head so I’m praying she didn’t do what I think she did.. this is all very hard to even write right now.. then she asks me to turn over and starts massaging my neck. I’m thinking at least my back is done.. 😭 the “massage” was over soon after that. I was not planning on tipping, clearly.. but when I got to the front desk they told me it was 100% covered by my insurance. Initially, I was planning on paying the remainder of my balance, and leaving before they realize that I didn’t tip just in case it was confronted because I’ve had that happen before. But since I didn’t have a balance, I knew that they would know I wasn’t tipping and I really didn’t wanna talk about the situation at the time because I was still going over it in my head about what had just happened and how uncomfortable I felt so I tipped $10 then left . I told my friend about what had just happened and she said I needed to call and complain but I couldn’t because I felt so uncomfortable. I was almost in tears and that’s just how I am in certain situations so she decided to call for me and I told her I appreciated it because I could not bring myself to do it at the time. They asked her why I didn’t make the initial call and she told them that it was because I felt so uncomfortable. I didn’t want to talk about it and they said that they were going to pass the message along and have the owner call her back. The owner ended up calling me back, and essentially accused me of lying saying that he has known her for years and he doesn’t know me at all. He completely dismissed the way that I felt and what I said happened. The next day I woke up feeling so violated. It’s embarrassing scenario to begin with, and extremely gross and uncomfortable. The owner of this facility is extremely unprofessional. I would advise anyone to NEVER go to Massage Haven.

Rachel Kachowski · Google · 30 Apr 2025

The clinic is clean and my massage therapist was very nice - however, she did not seem very experienced. There was no pattern or flow to the massage, just random pressing/pinching in a very rushed manner. I also was scratched many times because of the very quick rubbing, and it felt as though my bones and joints were being dug into instead of my muscles. I couldn’t relax and don’t feel that I got anything out of it. Unfortunately when I expressed this to the front desk staff, there was no offer to waive the fee for the massage, despite how uncomfortable I was during. Definitely wouldn’t recommend.

Aaron Gill · Google · 31 Jul 2024

Caroline is super nice and very qualified. I always feel so much better the day after I go for a massage with her. The staff upfront are very polite and make the effort to get to know you. I’ve been going there since they opened and Will continue to be a loyal customer!

Syd P · Google · 10 Jan 2024

I want to say best message I have had! Caroline was professional and had lovely techniques. She makes you feel very comfortable and she knows what she is doing. She pays close attention to detail. I finally have some relief in my left shoulder because of Caroline. I have dealt with shooting nerve pain in my left shoulder for about 3 years. She is the first message therapist that has given my muscles relief of that pain and more range of motion. Thank you Caroline!

Carol Lawrence · Google · 19 Aug 2023

This place is fantastic. My husband and I both get massages here regularly. The staff are always professional, prompt and friendly and most importantly, our massages always leave us feeling better than when we came. We highly recommend it.

Rachel Miller · Google · 26 Jan 2020

Great experience nearly every time. Amazing massage therapist before, during and after my pregnancy was both knowledgeable and skilled. Prices are reasonable and they direct bill. Massage rooms are clean, peaceful and relaxing. The one exception this is the two rooms that share a doorway between them, you could hear the other customer loudly speaking with a massage therapist the entire session, despite the therapists attempt to talk very softly, she continued nearly shouting her conversation. This is not the fault of the staff but certainly a drawback of the building design.

Clinic details

(403) 982-2722

Opens today at 9:00 AM

Hours

Mon – Fri
9:00 AM – 9:00 PM
Saturday
9:00 AM – 3:00 PM
Sunday
Closed

Direct billing accepted

This clinic says they bill:

Extended health plans

At the clinic

Accessibility

Step-free entranceAccessible parkingAccessible washroom

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.