Denise Fajardo · Google · 26 Jul 2026
Massage Addict Vaughan Weston and Langstaff
★ 4.4 (571 reviews)Vaughan, ON(905) 856-7575
Reviews
Ratings are collected by outside services and may be combined — Clinicly rates no one.4.4571 reviews · Google
Vanessa Owusu · Google · 28 Jun 2026
“Called in to book an appointment for a 60min therapeutic massage with reflexology. There was a promo for $20 off massages. When I called i mentioned this was the massage I wanted and mentioned the promo code. She stated it was booked for later that day. When I got there there I confirmed if it was a 60min therapeutic massage with reflexology and RMT confirmed yes. As I was changing RMT and receptionist come in to the room to then clarify that the $20 off only applies to therapeutic massage (not with reflexology) and deep tissue massage. I mentioned had i known this prior I wouldn't have booked. I stated I would like to proceed with the therapeutic massage with reflexology (at full price). I do believe there was a mix up and RMT may have thought i wanted just the therapeutic massage. RMT confirmed problem areas (neck shoulder back and feet). But spent most of the time massaging lower legs, and spent maybe a total of 5 mins on my feet(reflexology?). I was charged for therapeutic massage and reflexology ($160) when I recieved just a therapeutic massage ($130 which would have been $110 with $20 off discount). RMT was amazing. I just think there was so much confusion with receptionist. Ive tried to get a refund/credit for the misunderstanding. But unsuccessful.”Read moreShow less
victoria wong · Google · 28 Jun 2026
“This review only reflects one massage therapist Anita. I was there Friday evening for a 1 hour massage and I left more sore than when I walked in. For starters she was a couple minutes late and when she asked me what I would like her to focus on she countered that by saying she was going to do full body, I corrected her again and said just upper body she countered again and said ok so maybe we’ll do stomach too and I had to say once again no just upper body. She started to massage my back and that was fine( although she could use a refresher on skeletal anatomy), then she starts to do my lower body. hips, hamstrings and calf’s. I keep putting my head up thinking what is going on because I just told you that I didn’t want any lower body. So as she’s preparing to do the other leg I remind her I do not want my lower body done at all. She replies that my lower body is tight and once again I tell her that I did not come her for a full body, I really need my upper body done. She then asked me am I sure I don’t want my legs done. I then tell her we can stop the massage now if she wants to because you’re not doing what I asked for. She says again, oh so no legs? I have to say again that we can stop the massage now. She covers my legs up and has me flip over onto my back, everything is good. I have my eyes closed and she’s sitting on the chair. A couple minutes into the massage I notice that the “movement” of her hands is slowing down, almost to a complete stop. Then it’ll pick back up faster again. This happens a couple more times and then when it happens again I decide to open my eyes and see that she’s dozing off while massaging me. I continue to have my eyes open for the remainder of the time that she is sitting down and she keeps dozing on and off. She finally gets up, does a couple neck stretches for me and then she tells me I’m all done. I’ve never had a worse experience at any massage place and I’m been getting regular massages for 12 years now. However the staff is nice and the place is clean.”Read moreShow less
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kamara kennedy · Google · 9 Jun 2026
“I went back and forth about writing this review, but I think people should know what they may expect. A few weeks ago, I was looking to have a self care day, I booked a same day appointment and my masseuse was Christine. She fell asleep while doing my massage!!! UNACCEPTABLE!!! After I ended my massage I approached the front desk to let the girl at the desk know and she was on her cellphone with what sounded like a personal call, she did not seem to care about what I told her. Not only was this put through my insurance but I still had to pay for the remaining difference out of pocket. She stated that she would let the manager know and they would call me when they had time, I then asked when her manager would be in next and If I could get an email for said person as her response did not sound very convincing that someone would even call. The response was followed by I don't know when they would be in and I don't have an email. So, I decided to call the next day and the lady I spoke with claimed to be the supervisor, she's had to call the manager who said all they could offer me was $75 for the next visit, which is absolutely ridiculous that they think that if I were to go back I would want them to put it through my insurance yet again?!?! I asked to get a free massage with another person and they said they could not do that as they need to pay their masseuse, I understand no one works for free but this is quite unfair and I will NOT be returning! I am VERY disappointed.”Read moreShow less
Adaobi pius (Ada Pius) · Google · 8 Jun 2026
“I’m not sure who the new receptionist at the location is as of today , but I was received very unkindly today and I gently told her that I didn’t appreciate that she was quite the opposite of warm when I was shocked to find out that my earlier booking didn’t go through and I showed up at the place thinking I did have one . they moved their system and my records got wiped and she acted like I was some confused fellow who claimed to have been coming there for a while when she’s the one who is new And she was super defensive when I shared my experience there gently. I told her a simple apology would have been perfect and respectful and she paid no attention and just acted like she didn’t hear me. What a customer experience for a place that’s supposed to provide me relaxation. Please employ kind humans else let robots do it , at least they are programmed to speak kindly.”Read moreShow less
Rishi Chatharaju · Google · 1 Jun 2026
“Amazing place and amazing staff. Nancy was the RMT . She understood my areas of focus and helped me feel better . My body was damn sore after the massage for almost 36 hours but that's something which was mentioned expected to be. Lots of respect to her and all the fellow RMTs”Read moreShow less
Emily Fusca · Google · 12 Apr 2026
“I booked with Emma after reading a bunch of the reviews about her service and she was fantastic. She really cared about my needs and tailored her services during our appointment as she saw fit. Would highly recommend her and visit again soon. Clean establishment and great service for a good price.”Read moreShow less
fawad firdous · Google · 25 Mar 2026
“I have been coming to this Massage Addict location for the past two years, and it’s about time I shared my experience. This place is awesome. The entire team stands out, from the front desk staff to the therapists and management. I have had sessions with multiple therapists over time, and the quality has always been consistently high. Yesterday I booked an appointment with Anita for shoulder and upper back pain. She was excellent—targeted the exact problem areas and delivered a highly effective treatment. I walked out feeling fresher than ever. Highly recommend this location for anyone looking for quality, consistent care.”Read moreShow less
Dii · Google · 18 Feb 2026
“We last minute booked but was able to get an hour massage service in. My therapist had good pressure throughout and was very communicative when needed. I like how there’s an option in the forms if you’d like a quiet service or not. Very key as I had women chatty RMTs where I just wanted to relax and be quiet. Overall, the location has alot of parking and was very clean and maintained inside. They are on time which I love!”Read moreShow less
G S · Google · 5 Oct 2025