Massage Addict London Fanshawe

★ 4.4 (257 reviews)London, ON(226) 781-0855

Accepting new patients
massageaddict.ca
Next openingToday · 11:00 AM4 openings free today
Listed prices$100–$1304 services list a price
Care offeredMassage therapy4 services · 16 practitioners
Last checked1 day agoopenings, straight from the clinic’s booking calendar

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.4257 reviews · Google

Meg Gerardy · Facebook · 14 Jun 2026

Recommends

Great service. Felt very comfortable and relaxed during and post treatment.

Stefanie Kay · Facebook · 9 Jun 2026

Recommends

Bonita at Larry Uteck location is amazing! very knowledgeable and caring ! I haven't felt this relaxed in a very long time!! Definitely will be booking with her again!!! amazing person!

Annastasia · Google · 24 May 2026

The massage was incredibly relaxing, professional, and exactly what I needed. You can tell a lot of care and attention went into making the appointment comfortable from start to finish— highly recommend!

namrata bhasin · Google · 9 May 2026

I had an incredible experience with Alex. If you are looking for some strong massage,he is your go to⭐

Mona Nagpal · Google · 23 Apr 2026

Jordan is great at his job and addresses all issues discussed, for example, neck pain and foot pain. I am able to be pain free for the month.

Sylvia M · Google · 6 Mar 2026

I didn't get good value for my money, Booked a one hour therapeutic massage but I’ve had a better overall experience elsewhere within a lesser schedule time period. Got there in time for my appointment but my therapist wasn't ready- I didn't mind the lateness but found it unfair for the 'lost' time to be reduced from my session. If you want to maintain a strict policy, then ensure the check-in is quick and the therapist is right on time. The client shouldn't be at loss. The massage itself didn’t address my concerns.

Gaurav Sanghera · Google · 25 Jan 2026

Fraud Alert: This is a follow-up to my earlier review, because the situation has only gotten worse and the silence from management speaks louder than anything else. After my complaint, the manager told the receptionist that he would personally call me back. It has now been close to a month, and unsurprisingly, there has been no call, no email, no accountability. This wasn’t an oversight, it’s a pattern. I have since heard directly from various RMTs that this manager simply does not care about customers or employees. That explains everything. This Massage Addict franchise operates with complete double standards and borderline unethical practices. If you cancel within 24 hours, they will charge your card without hesitation. But if they change your assigned RMT at the last minute and you’re uncomfortable proceeding, you are still forced into a charge. Consent, comfort, and fairness mean nothing here. To make matters worse, if you arrive and your RMT is suddenly unavailable, you’re pressured to accept a replacement on the spot. If you decline, you’re still charged. That is not customer service—that is coercion. When I requested to close my account, the response from the front desk was a casual, indifferent “Yeah, we will.” No apology. No concern. No professionalism. Their customer service isn’t just poor, it’s non-existent. The owner, Pramod, actively avoids speaking with customers and instead instructs staff to charge cards regardless of circumstances. That alone tells you everything you need to know about the ethics and leadership of this location. This business delivers nothing but a horrible and pathetic experience, and if this is how they continue to operate, it’s only a matter of time before this franchise shuts down on its own failures. Beware before spending your hard-earned money here. It is a total waste. You would genuinely earn more peace—and blessings—by donating that money instead. I am disputing the charge with my bank and closing all accounts associated with this branch. If you value transparency, fairness, and basic human respect, stay far away. Loyalty means absolutely nothing to this location. Until I don’t get my hard earned money back, I will keep protesting in the form of monthly review. Let others know. And finally, I am never coming back to this outlet!! Period!

Gaurav Sanghera · Google · 10 Jan 2026

I have been taking services from this Massage Addict location for over a year, along with my wife, and this is how loyal customers are treated. They changed my assigned RMT with less than 24 hours’ notice. Ironically, if I cancel within 24 hours, they have no hesitation charging my card. But when they change the RMT last minute and I decide not to visit because I’m uncomfortable with the change, they still have the audacity to charge my card. Double standards at their finest. When I asked to close my account, the front-end staff casually said, “Yeah, we will.” No empathy, no professionalism, no accountability. Their customer service skills aren’t even zero — they’re negative. The owner, Pramod, conveniently avoids speaking to customers and instead instructs front-desk staff to charge cards regardless of the situation. That alone speaks volumes about the ethics and leadership of this outlet. I will be disputing the charge with my bank and will ensure not a single penny is paid out unfairly. I am also closing all accounts with this branch. If you value transparency, fairness, and basic customer respect, think twice before signing up here. Loyalty clearly means nothing to them. Over. Period.

Marianna Barakziye · Google · 18 Dec 2025

Extremely unprofessional practice. I arrived for my scheduled appointment only to be told that my RMT was not in and that my appointment needed to be cancelled. The receptionist failed to check this in advance or notify me, showing a clear lack of care and professionalism. I will not be returning to Massage Addict.

Rishi Karthic · Google · 18 Dec 2025

I had an excellent experience at Massage Addict @ Fanshawe Park. Youssof Itani, RMT provided an amazing massage very professional, attentive, and truly knowledgeable. He took the time to understand my concerns and focused on the right areas, leaving me feeling relaxed and refreshed. I also had acupuncture with Yu-Ting Liu, R.Ac, and it was fantastic. She was calm, caring, and explained the process clearly, which made me feel very comfortable. The treatment was effective and helped relieve tension and discomfort. The clinic is clean, welcoming, and well-organized. I highly recommend both practitioners and will definitely be returning!

Clinic details

(226) 781-0855

Opens today at 9:00 AM

Hours

Mon – Fri
9:00 AM – 5:00 PM
Saturday
9:00 AM – 12:00 PM
Sunday
9:00 AM – 12:00 PM, 10:00 AM – 4:00 PM

Direct billing — not published

This clinic’s billing notice doesn’t name anyone it bills directly.

Free today

4 openings
Jennifer BoagOtherThis clinic lists no price for other treatments.11:00 AM
Kelly MartinOtherThis clinic lists no price for other treatments.11:30 AM
Youssof ItaniOtherThis clinic lists no price for other treatments.12:30 PM3:15 PM

At the clinic

Accessibility

Transit nearbyWheelchair accessibleNo step-free entrance, per GoogleAccessible parking

Parking

Free parking

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Getting seen

  • Accepting new patients

    Accepting new patients

Read from the clinic’s own words. Confirm when you book.