Andrew Vautour · Google · 1 Jun 2026
“Right now they are having a three for one sale, 😔 got my wife two pairs and 150 off my Raybans, great deal .”
Lunetterie New Look
★ 3.9 (200 reviews)Montreal, QC(514) 354-1220
Reviews
Ratings are collected by outside services and may be combined — Clinicly rates no one.3.9200 reviews · Google
yasmine saadi · Google · 5 Mar 2026
“My optician for many years. I have always received great service for both myself and my children. The entire team is very kind and professional. Thank you to Mr. Brahim for always listening to our needs and giving us the best advice. 👓🙏”
amira shouma · Google · 14 Nov 2025
“I really enjoyed my experience while buying my new eyeglasses. The team is incredible. I'm grateful for Mr. Brahim Melouah and Mrs. Annabelle Letourneau. They are true professional.”
All 10 reviews →Show fewer
angela arnaldo · Google · 29 Dec 2024
“Amazing Optometrist Dr Mérouane Sradj and best Doctor in Montréal, he does his best in to making his patients feel stress free with his jokes and kindness, such an amazingly great and patient Doctor. Also great worker is Adam one of the workers in the front who helped me with picking out frames for my glasses and was very patient and kind in the whole process of it, by shipping frames from other stores to his to make the process for me very easy and stress free! Definitely a great store!”Read moreShow less
Debbie Bourque · Google · 21 Dec 2024
“I recently needed to get my eyes checked out, the service was excellent. when it came on choosing my glasses, that was excellent too, they were very polite and took the time to explain all the steps and the prices etc… so to the team of the New Look including the eye doctor I have only good fed backs to give them all. Thank you”Read moreShow less
Gracie VB · Google · 9 Jul 2024
“I recently bought 3 pairs of glasses for myself and family members. I went last week to finish paying my invoice and nobody came to answer me. I waited about 2 mins, standing. One lady that was sitting down asked me what I needed. I said I want to pay. She asked one of the cashiers to help me «the lady wants to pay her invoice ». The cashier answered back to her « what invoice? » I looked at him and I said this invoice, the one I’m holding. He was very rude to his coworker and to me. I have no complaints regarding The quality of the glasses and the service received by others but because of that one exchange, it gives a very negative energy and it doesn’t make me want to return to New Look again.”Read moreShow less
Kirthi Mohabeer · Google · 6 Nov 2021
“Went there 1 week ago. Bought my glasses from another newlook location. Ask her to repair the broken frame. The person who assisted me seems to have no knowledge about frames. She didn’t even look at the frame and told me she cannot repair it. She told me that I have to pay. It’s really stupid because it was still under warranty. She didn’t even bother to check my file on their system and just returned my frame. There was literally no one in the store. Other staffs were just talking, laughing among themselves and were always on their phone. I felt like they were very unprofessional. I went to optoplus and they repaired it for free. They were very friendly and welcoming even if I didn’t buy from them. Will never buy from Newlook again and take my business to Optoplus.”Read moreShow less
Tracey Lafontaine · Google · 28 Sept 2021
“Had a eye exam done in August 2021. Service was awesome great, paid for the eye exam in full. Went back today, end of September. To ask for help in explaining the eye prescription, because it was written by hand like a doctor's note .. Although we must take an appointment to see the eye doctor. This time around the reception was cold brief and dismissive, in explaining the prescription itself. Last visit to this business, personally never again. Will be buying my glasses elsewhere. My demeanor and decorum were kind and polite, i questioned about why the person who greeted me was impatient and hostile, dumbfounded me entirely, she closed the store gate and walked away rolling her eyes.. off putting 🤔... Side note: dislike giving bad reviews, always give my best encouragement for businesses. Unless proven otherwise 🤷♀️”Read moreShow less
Félix Caouette · Google · 19 Nov 2020
“Excellent service from the optometrist, he's well suited to put people at ease and that's a plus in regard of the situation. In addition, excellent service from de lady concerning the glasses. Only minus could be the waiting time, but patience is a must. ;)”
Viktoriya Malinova · Google · 18 Nov 2020