Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.4124 reviews · Google

John · Google · 26 May 2026

I find the owner to be very pushy and somewhat condescending. Her primary interest is sales.

Elizabeth Lopez · Google · 28 Jul 2025

Excellent service ! Attentive and responsive. Thank you for my first glasses 🤓 I feel smart 😝! Great team love love love my new look

Sabrina Dabby · Google · 23 Jun 2025

My partner and I had a wonderful experience at Binocles. We were helped by Mélina to find the perfect pair. The whole staff has been lovely and very helpful. Highly recommend!

Chris .D-Maher · Google · 23 Jun 2025

Great local service, nice glasses selection

Charlemagne de la Pena · Google · 21 Sept 2022

I can't think of a single negative thing to say about this place. I first went in in Oct 2021 for an emergency appointment. I thought I had a detached retina. They made room for me as quickly as they could despite having other patients who have had their appointments well in advance. The optometrist who saw me assured me it was not a detached retina but something else that is thankfully not serious. She was very thorough in explaining what I have and showed the care you would expect from an eye care professional. I felt I could ask questions and she patiently explained things so I can understand what is happening. I have seen them a few times since as they have assisted me with retinal specialists for my eye condition. The first retinal specialist ghosted me cuz what I have is not "serious" and the current specialist I am seeing I don't like, he seems old school in his practices, he doesn't ask me questions and never explains things properly to me and I think he should retire. Each time they have helped and they always go above and beyond to help me. Even though I am no longer in their care they always try to do something for me when I have asked for their help. They are truly what health care should be like every where. If only they had a retinal specialist I would gladly have them looking after my eyes.

Jess C · Google · 24 Nov 2021

Horrible customer service - the lady at the front desk was extremely rude.

veronique ducharme · Google · 16 Aug 2021

Excellent service, excellent choices as well! I found what I was looking for in no time with the help of the staff who were kind, attentive and super helpful in guiding me through their selection.

sabrina lampron · Google · 7 May 2021

Awesome service 👏 business owned by a woman also !! Power to the ladies 👍

fortunat st louis · Google · 22 Oct 2020

Great people excellent service. I had my eye exam done there in was very pleased with the customer service and the professionalism.

Adam · Google · 13 Jan 2015

I was refused service and my appointment for an eye exam was canceled because I wanted to buy less expensive eyeglasses elsewhere. When I questioned the legality of their actions and after reading the ''Code de déontologie des opticiens d'ordonnances'', I insisted that they honor my appointment by principle. I was then insulted and they threatened to call the police if i insisted further. I won't deal with this business any further. They are wonderful and very eager to serve you, as long you have big pockets full of cash. Expect the same bad service and attitude if they suspect you'll buy your eyeglasses or contacts elsewhere.

Clinic details

Opens today at 9:30 AM

Hours

Monday
9:30 AM – 5:30 PM
Tuesday
9:30 AM – 8:00 PM
Wednesday
9:30 AM – 5:30 PM
Thursday
9:30 AM – 8:00 PM
Friday
9:30 AM – 5:30 PM
Sat – Sun
Closed

Direct billing — not published

This clinic’s billing notice doesn’t name anyone it bills directly.

At the clinic

Accessibility

No step-free entrance, per GoogleNo wheelchair accessible parking, per GoogleNo wheelchair accessible seating, per GoogleNo wheelchair accessible washroom, per Google

Parking

Free street parkingPaid street parking

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.