This clinic takes new patients by getting in touch

LensCrafters does not offer online booking to new patients — you contact them directly to arrange a first appointment.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.92,326 reviews · Google

Em Mitchell · Google · 15 Jul 2026

The guy that helped me was wonderful. He went all over the store to pick out frames he thought I would like and brought them to me because I had my 13 month old daughter with me. He was very understanding when I had to divide my attention from the task at hand to my daughter. He provided feedback and knowledge. The store itself was very clean, lots of selection available!

Yonathan Berhane · Google · 6 Jul 2026

Incredibly supportive and professional staff! From start to finish Mayuri was very helpful, I had an issue with the optical centre placement and she understood and suggested to redo the lens with a lower optical centre (free of charge under the 30 day guarantee🙏🙏) The manager Romel is such a nice guy, make sure that everyone is attended to and taken care off at all times even in super busy times! Overall would highly recommend this place, price for the quality is also awesome!!

Berenice Luna · Google · 3 Jul 2026

Excellent experience! Nima provided outstanding customer service. He was friendly, patient, professional, and took the time to answer all my questions. He helped me find the perfect pair of glasses, and the whole process was smooth and enjoyable. I’m very happy with my purchase and highly recommend this place!

Sehaj Turna · Google · 31 May 2026

I came in to get my glasses fixed, and Mayuri made the entire process quick and effortless. She was friendly, professional, and very helpful throughout. My glasses were fixed in under two minutes, and the service was excellent from start to finish. Thank you, Mayuri, for the great customer experience!

Stephanie Kocher · Google · 6 May 2026

Great experience! Bought my son's glasses a few weeks ago, had a great experience with the gentleman who helped us. He unfortunately broke them tonight, we went in and Mayuri was able to help us. She fixed his glasses in less than 5 minutes and was so lovely (especially considering we came in right before close)

RS · Google · 26 Apr 2026

I had a great experience at LensCrafters. The staff were incredibly patient and took the time to explain everything in detail, which really helped me feel confident in my choices. They guided me through different options without any pressure, and in the end, I found exactly what I was looking for. The selection was excellent, and the prices were genuinely reasonable for the quality. Overall, very professional service and a smooth buying experience. Highly recommended!

Tea A · Google · 21 Apr 2026

The technician Kate was very detailed, professional and patient ! Their service was attentive and helpful. It was tough to find diverse budget-friendly frames. However, the frame styles are trendy with classic looks as well. I would recommend.

MJ Aristoteles · Google · 30 Mar 2026

Jezelle is absolutely amazing! I came into the store with my three teenagers—so you can imagine how chaotic that could get—but she handled everything with such patience, professionalism, and a warm attitude. She really took the time to understand our family’s needs and worked within our budget without making us feel rushed or overwhelmed. Thanks to her excellent service, we were able to choose and purchase five prescription glasses for the whole family and the whole experience was smooth and enjoyable. Jezelle truly went above and beyond for us. Highly recommend her if you’re looking for someone who genuinely cares and delivers outstanding customer service!

Kai Ricafrente · Google · 16 Nov 2025

Dealt with vidhi today, and ive been a loyal customer for more than 5 years! Always love the atmosphere & the lounge style purchasing!

Ana · Google · 19 Aug 2025

I had a great experience with Joshua at this location. He was very nice, polite and professional to work with. I am super excited to get my prescription sunglasses! ☺️ Edit: I just picked up my glasses a few days ago and I am so happy with them! They’re perfect! 😍💗

Clinic details

(519) 884-3986

Opens today at 10:00 AM

Hours

Mon – Wed
10:00 AM – 9:00 PM
Thursday
10:30 AM – 9:00 PM
Friday
10:00 AM – 9:00 PM
Saturday
10:00 AM – 6:00 PM
Sunday
11:00 AM – 5:00 PM

Direct billing accepted

This clinic says they bill:

Extended health plans

At the clinic

Accessibility

Step-free entranceAccessible parking

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.