FSN · Google · 7 Jun 2026
Listed prices$80–$4506 services list a price
Care offered2 disciplines6 services
Last checked13 min agoopenings, straight from the clinic’s booking calendar
Reviews
Ratings are collected by outside services and may be combined — Clinicly rates no one.4.223 reviews · Google
Mrs crnfld DAW · Google · 27 Mar 2026
“The medical team is great and usually so is the reception. I was hung up on twice before she reluctantly answered with annoyance but because it's a doctor's office, I called back each time and it's her JOB to answer the phone and questions. After she was rude, condescending and other things I can't say she hung up on me after huffing when I wasn't finished. This is my first review ever because that was completely unacceptable, uncalled for, unnecessary and inappropriate for a work place but more so from a receptionist since part of her job is to WELCOME and help people calling or at the office not treat them like personal enemies.”Read moreShow less
Penny Wall · Google · 15 Apr 2025
“Love Dr. Gemmill. The new office is nice and the receptionists so far have been friendly. Shout out to Beth, nurse practitioner who is super nice and very professional with an excellent bed side manner.”
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Joe Edwards · Google · 14 Nov 2024
“Dr Pritchard amazing. Reception is terrible. Had appointment today, told twice it was 945am, got here at 925 am was told I was late and I'm LUCKY they will let me in.”
Dakota · Google · 8 Oct 2024
“Good experience with the Doctors. However, my partner received a call from a receptionist in order to update his file and I was flabbergasted at how rude she was to him. I understand how difficult it can be to be a receptionist and having to deal with snappy patients all day— but that doesn’t mean we get to be the receiving end of your frustration either.”Read moreShow less
Jerome Slater · Google · 1 Oct 2024
“Kingston Family Health Team Office Review The medical care provided by the nurses, nurse practitioners, and doctors at the Kingston Family Health Team Office has consistently been outstanding. The healthcare professionals are not only knowledgeable but also compassionate and attentive to patients' needs. Whether for routine checkups or more serious concerns, the level of care received is always reassuring and thorough. Unfortunately, the experience is often overshadowed by the reception staff, who tend to be unnecessarily rude and unhelpful. Simple requests, such as booking appointments or asking for basic information, are made far more stressful and challenging than they need to be. It’s disheartening to encounter this level of frustration at the front desk, especially when the clinical staff provide such exemplary care. Improving the approachability and professionalism of the reception team would greatly enhance the overall experience and better reflect the quality of care delivered by the medical staff.”Read moreShow less
Karen Clarke · Google · 24 Jul 2023
“Excellent care from all staff including Dr Wilson, his assistant who also handles the front desk and the nursing staff. Yes you do often have to leave a message but prompt response. Covid has impacted hours of care for everyone.”
James Nixon · Google · 24 Oct 2022
“Our family dr (Dr aspby) and all the staff are awesome all the time So fortunate we have them and wish them all the best!”
Fran Beckwith · Google · 4 Mar 2021
“Dr. Wilson is a great doctor, he's on the ball when it comestoptop of every medical conditions I've had. H friendly and professional. I could”
Marie Halladay · Google · 9 Feb 2017
“Dr Birenbaum and the whole support team at KFH are wonderful . Dr Birenbaum , in my opinion ( retired RN ) is one of the most competent and caring family physicians I have ever encountered . I feel fortunate and grateful to be under her medical guidance .”
