Brian Heney · Google · 4 Aug 2026
Reviews
Ratings are collected by outside services and may be combined — Clinicly rates no one.4.25,164 reviews · Google
Justin Ballentyne · Google · 24 Jul 2026
“This is not a 5-star hotel quite frankly. It’s a 3 star with a casino on site. Not at all worth the $800/night I paid. Got put in an adjoining room (I don’t want an insecure door between me and a stranger) so I got to hear children running and screaming til 11pm - despite being eligible for 2 upgrades (hotel status and booked thru FHR) I got downgraded to the WORST POSSIBLE ROOM and a terrible sleep. Service wasn’t bad, but it also wasn’t good in the sense that no personal ownership to fix anything. Definitely not what you expect given 5 stars rating and price. Called to complain about noise “we’ll investigate” yea sure you will, but they kept screaming for another 30 mins. Bathroom are nice, but no bathtub and the handles are literally falling off the wall when you touch them. Also don’t appreciate being nickel and dimed with charges like $5 “delivery fee” for room service of $6.50 ATM fee when you’re charging $800/night and $34 for 2 pancakes already. If I wanted to pay a delivery fee and be kept up by neighbours yelling all night I could have just stayed home and ordered Door Dash. Overall I am leaving feeling very ripped off and definitely would not return to this hotel or recommend it. I will also think twice about booking Marriott properties in the future as this is the second time I have been let down by their claims of “5 stars” (Milan in ‘24) only to leave feeling cheated and ripped off. Update: Andres at concierge on the way out did apologize for the room issues and actually intelligently listened and understood and empathized rather than just spouting useless platitudes. If I do come back, it will be because of that.”Read moreShow less
Marco Bossow · Google · 13 Jul 2026
“Had a great experience here. Stayed one night for an anniversary celebration. It's a beautiful and bright hotel, and staff was particularly welcoming and nice. We got upgraded to a corner room and the manager sent up a complimentary bottle of bubbles. Location is right next to the stadium, on top of the casino if you're into that. Not worth the $1,000/night they were asking but on points it was decent value.”Read moreShow less
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Matt R · Google · 7 Jul 2026
“I had a great and comfortable stay at the JW Marriott. The location was perfect. It was close to BC Place Stadium and within walking distance of Canada Place and the cruise terminal. The room was very clean, and I really liked the bathroom. It was well designed and even smelled great. The hallways also looked classy and gave the hotel a luxurious feel. The service was excellent. We were greeted by the doorman as soon as we arrived. Another staff member welcomed us inside and walked us over to the front desk to make sure we were taken care of. The receptionist was amazing. She was very friendly, caring, and took the time to explain everything instead of rushing us through check-in. The only downside was the amenities. The hot tub was way too small, and since it filled up quickly, we had to wait for a spot. For a five-star hotel, I expected something much better. I was also disappointed that there wasn’t a swimming pool. That’s probably the only reason I’d choose a different hotel next time with a bigger hot tub or a pool.”Read moreShow less
Rob Vavrek · Google · 5 Jul 2026
“All I can say is wow! The service and hospitality was 2nd to none. A huge shout out to Karen who checked us in and went above and beyond to make our stay extra special (as we celebrated our anniversary getaway). Any request was granted immediately. The staff at the rooftop patio/hot tub area were amazing as well. This place was top notch in all areas.”Read moreShow less
Lost_in_KY · Google · 30 Jun 2026
“Had tickets for a FIFA game. We picked this hotel to avoid dealing with transportation after the game. We entered the stadium right there, and we're able to be quickly back home ( away from home ) afterwards. We had a view of the stadium from our room. And it was comfortable. Got a special cookie. Great illy coffee in the room, the foam felt so good. The staff was super helpful.”Read moreShow less
Andre Zhang · Google · 26 Jun 2026
“Nicely kept and modern upscale hotel. Staff are friendly and attentive. Rooms and amenities are solid, and many rooms have great views. Fundamentally though for the price point they charge, I expected more. There is convenient access to BC place. Note that it is a good 15-30 minute walk to the rest of downtown Vancouver where most other attractions are.”Read moreShow less
DannyF · Google · 14 Jun 2026
“Easily the best 2 night stay my family has ever had. The hotel offers a super convenient location. Interior reception, elevators, hallways, rooms and Especially the Executive Lounge was amazing. This included lounge with views , staff and food was shocking. Easily the best perk with our stay was the Executive Lounge! Since this hotel is next to Parq Casino It makes sense why this hotel is such high-quality. But this was easily our best Overall performance for a hotel. Big thanks to the staff for being very accommodating and helpful. It was like they were looking for a ways to help all the time. 💪”Read moreShow less
Luxo Capture · Google · 3 Jun 2026
“Luxo Capture Inc. had the honour of providing our professional photo booth and portrait lounge experience at the JW Marriott Parq Vancouver for a meaningful fundraising event in support of Jewish Family Services. From the moment we arrived, the venue set the tone for an elegant and impactful evening. The space was beautifully designed, with a refined atmosphere that perfectly complemented the purpose of the event. The staff at JW Marriott Parq Vancouver were exceptional, organized, attentive, and highly accommodating. Our team was able to complete our full setup efficiently, ensuring everything was ready well ahead of guest arrival without any challenges. Throughout the evening, our portrait lounge became a space where guests could relax, connect, and capture genuine moments. The energy in the room was inspiring, filled with generosity, warmth, and a shared commitment to a meaningful cause. It was truly special to witness so many individuals come together in support of the community, and to play a role in preserving those moments through photography. Guests were engaged, enthusiastic, and appreciative of the experience, which made the night even more memorable for our team. From candid smiles to elegant portraits, every interaction reflected the heart behind the event. We are incredibly grateful to have been part of such a well organized and purpose driven evening. It is always a privilege for Luxo Capture to contribute to events that make a difference, and we look forward to supporting more initiatives like this in the future.”Read moreShow less
D B · Google · 17 Feb 2026