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Island Integrative Health

★ 4.9 (163 reviews)Nanaimo, BC(250) 754-0887

Extended health plans direct billingGreenShieldICBCPacific Blue CrossSun LifeTELUS eClaims
islandintegrativehealth.ca
Next openingTomorrow · 9:20 AM7 openings free Tomorrow
Typical price$95–$150half of 73 listed prices, on $50–$450
Care offered9 disciplines107 services · 16 practitioners
Last checked7 hr agoopenings, straight from the clinic’s booking calendar
4 notes from the clinic before you bookRead

🌿 We kindly ask that all appointment changes or cancellations be made with at least 24 hours’ notice. Appointments cancelled within 24 hours or missed without notice (“no-shows”) will not be billed to your insurance and will incur a full fee (100%). One late cancellation due to illness may be excused only if it is reasonable (e.g., sudden illness with some notice). Cancelling very close to the appointment time (e.g., 1 hour prior) will likely result in a full fee.

In the event of severe weather, patients will be contacted and given the option to cancel without penalty. If the appointment is initially kept and later cancelled, the full cancellation fee will apply. A patient is not considered a no-show until they are 15 minutes past their scheduled start time. If a patient arrives more than 15 minutes late without prior communication, the appointment may be cancelled and treated as a no-show.

🪷Please ensure your intake form is completed at least 24 hours before your appointment. Incomplete forms within 12 hours of the scheduled time may result in the appointment being cancelled and offered to a waitlisted patient.

🌼 Accepting ICBC patients for Chiropractic and Physiotherapy only. We do not direct bill to WCB or MSP at this time.

About the clinic

Island Integrative Health is a naturopathic medicine, massage therapy, and physiotherapy clinic in Nanaimo, using an evidence-informed practice to help clients reach short- and long-term goals. The clinic’s catalogue lists 83 bookable treatments, with pelvic floor therapy, dry needling, and custom orthotics among the options. A team of 17 practitioners supports care, and the clinic is open six days a week. The front desk direct-bills GreenShield, ICBC, and Pacific Blue Cross, and submits claims to extended-health plans.

Services & prices

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.9163 reviews · Google
5 ★94%
4 ★3%
3 ★2%
2 ★0%
1 ★1%

Megan Schmidt · Google · 14 Jul 2026

“⭐☆☆☆☆ Unfortunately, my experience with Ben was very disappointing. Several of my appointments were cancelled without any notice, and the front desk would not answer or return my calls. During my last few appointments, I repeatedly explained what was hurting, but Ben continued treating the same area every session instead of addressing my concerns. Based on my experience, I would not recommend Ben as an RMT.”

Amanda LaBoucane · Google · 12 Jul 2026

“I pinched a nerve in my shoulder, which was causing pain to radiate down my arm. Nothing was helping. I’ve had two appointments with Jorge and my pain has improved so much. He is extremely friendly and knowledgable !”

Shelly Wake · Google · 27 May 2026

“From the moment I walked in, I felt welcomed and at ease. The atmosphere was clean, calm, and professional, which made it easy to relax. The RMT took the time to really listen to my concerns and understand where I was experiencing tension. Their technique was both effective and tailored to my needs. I left feeling noticeably less pain and much more relaxed.”

rachel davies · Google · 14 May 2026

“I gave 5 star for Emma the massage therapists. Emma was very professional, on time and knowledgeable on what treatment will be best for me. She takes time to listen to my issues and the treatment really helps me that day. Kudos for Emma’s great job and the place seems to be spa like treatment from reception area to the rooms thumbs up to all.”

K W · Google · 21 Apr 2026

“I truly can’t say enough about the impact Charlotte has had on my pain recovery. Her support, encouragement, and genuine passion for what she does have made an incredible difference. If you’re looking for help, especially with managing or overcoming pain, I highly recommend seeing Charlotte!”

simran verma · Google · 6 Apr 2026

“Kat is an amazing RMT, she discusses all your concerns and works on them thoroughly . I felt like a new person after my massage . Thank you Kat!”

Christine Joseph-Bhartu · Facebook · 12 Mar 2026

Recommends

“Awesome experience! Very satisfied with every treatment I’ve had there!”

Lubna Akter · Google · 16 Feb 2026

“I had such a great experience. I had lots of pain on my back, calf muscles and feet. My appointment was with Emma. She is such a great RMT, she listened to every single details. She took the time and took care of all the little details and the pressure points, that I mentioned. The whole experience was so great. I also loved how she transitioned from a lower to higher pressure, or higher to lower pressure whenever and wherever needed. It was very smooth. I needed this for myself so much. I am very satisfied and I am definitely going to book another appointment soon. Not to mention the view and the whole place was very beautiful and calm.”

Maile Davis · Google · 15 Jan 2026

“Truly the best place in town for physiotherapy and massage therapy. Charlotte is an incredible physiotherapist, knowledgeable, relatable, and excellent at what she does. Kayla is a fantastic RMT who not only targets the right areas but also provides helpful at-home exercise tips and really listens to your needs. The entire staff is kind and welcoming, making the space feel comfortable and relaxing. Kaitlyn at reception is also wonderful. Friendly, helpful, and efficient. I would highly recommend this clinic to anyone! I also love that they direct bill with Green shield! And it’s located at the same place as much yoga which makes it that much better!”

Levi McKay · Google · 20 Nov 2025

“My Rmt Emma was wonderful. She is friendly and professional, and did such a great job giving me a deep tissue massage. The clinic is astetically pleasing and has beautiful art in the waiting area.”

Clinic details

Location

More in Nanaimo

(250) 754-0887

Closed for the day

Hours

Mon – Fri
9:00 AM – 5:00 PM
Sat – Sun
Closed

Before your visit

Forms to complete beforehand

🪷Please ensure your intake form is completed at least 24 hours before your appointment.

Alert me about any opening here

Direct billing accepted

This clinic says they bill:

ICBCExtended health plansGreenShieldPacific Blue CrossSun LifeTELUS eClaims

At the clinic

Accessibility

No step-free entrance, per GoogleAccessible parkingNo wheelchair accessible seating, per GoogleNo wheelchair accessible washroom, per Google

Parking

Paid garage parkingPaid parking lotPaid street parking

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Booking and fees

  • Advance notice to cancel1 day

    🌿 We kindly ask that all appointment changes or cancellations be made with at least 24 hours’ notice.

  • Arriving late shortens the visit15 minutes

    If a patient arrives more than 15 minutes late without prior communication, the appointment may be cancelled and treated as a no-show.

  • Fee for cancelling late

    Appointments cancelled within 24 hours or missed without notice (“no-shows”) will not be billed to your insurance and will incur a full fee (100%).

  • Fee for a missed appointment

    Appointments cancelled within 24 hours or missed without notice (“no-shows”) will not be billed to your insurance and will incur a full fee (100%).

Getting seen

  • Forms to complete beforehand

    🪷Please ensure your intake form is completed at least 24 hours before your appointment.

Read from the clinic’s own words. Confirm when you book.

Elsewhere online