Insync Physiotherapy Burnaby Heights

★ 5.0 (241 reviews)Burnaby, BC(604) 298-4878

Extended health plans direct billingICBCAccepting new patients
insyncphysio.com
Next openingTomorrow · 7:30 AM7 openings free Tomorrow
Typical price$105–$156.63half of 30 listed prices, on $84–$195
Care offered3 disciplines40 services · 13 practitioners
Last checked23 min agoopenings, straight from the clinic’s booking calendar

About the clinic

Insync Physiotherapy Burnaby Heights is a massage therapy clinic in Burnaby, providing customized treatment plans that include home exercises. The clinic’s catalogue lists 34 bookable treatments across a team of 13 practitioners, and it is open six days a week. Their team works one-on-one with patients for care, and their front desk direct-bills ICBC and submits claims to extended-health plans.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
5.0241 reviews · Google
5 ★97%
4 ★2%
3 ★1%
2 ★0%
1 ★0%

Jeff Gard · Google · 16 Jul 2026

This was my first visit to Insync. My first to physiotherapy actually. My Physiotherapist Alejandra was pleasant, and very thorough. I did submit an online patient form beforehand. This information was a helpful starting point. Our conversations were relaxed. Exchanging information easy. We did covered a lot. As discussed, Alejandra sent me a follow up email highlighting my 'homework' exercises to work on between appointments. Overall a good appointment experience. Jeff, 63 year old male 🙂

Jose Antonio Garcia Diaz · Google · 11 Jun 2026

The best physiotherapy clinic in Vancouver! They are very good at what they do and with the best personalized attention, I had a work injury and after 7 months of work I am now recovered! Do not think about it anymore and schedule your appointment with Aisling or Iyad!

Amy Zhang · Google · 16 May 2026

Caroline is so professional and personable with great expertise knowledge and communication skills. I grateful appreciate her treatment and will strongly recommend her to my family and friends.

michelle · Google · 20 Apr 2026

I’ve been seeing Andrea for RMT since 2019 and she has been a lifesaver for my back/shoulder! Very professional and knowledgeable, she always gives me tips and different cues I can focus on during my work days to help manage any ongoing issues. I have also seen a few of the physios at this clinic and they have all been very knowledgeable about shoulder/back, ankle, and post-concussion issues that I have come in with. They always create a great treatment plan to get me back on track. The front desk staff are always very pleasant to chat with as well! Super accommodating and easy to book! Overall I highly recommend this clinic!! Thanks for all you do!

Brehn Pander · Google · 1 Apr 2026

Let me start off by saying that the building/location is very clean and comfortable - my appointment Caroline regarding a knee injury went very well. She knew what she was doing and used time efficiently. After a week of doing recommended exercises, I am already seeing/feeling the results. Would absolutely recommend to anyone in the area!

Meraki Reflection · Google · 31 Dec 2025

I booked three sessions with R.D. last week and unfortunately the experience was very disappointing. Session issues: • All 3 appointments started late (10–15 mins each time). • I clearly requested specific areas to be treated (shoulder/back, then head/neck, then legs). Each session ignored my request, with long stretches of the therapist just holding pressure with minimal technique. • The second day especially felt unprofessional — little actual treatment and more idle time than therapy. • Third session again started late due to a "break" and still didn’t focus on what I asked for. Cleanliness & environment — major concern: • The treatment room felt cluttered and messy. • Bedsheets were yellowish, pillow had no cover and was stained with oil marks (photo attached). • Towels didn’t feel fresh. • When lying face down, I could clearly see dust and dirt on the floor. • The room was overly bright and noise from the next room made it difficult to relax. For a physiotherapy clinic, hygiene, client comfort and listening to patient needs should be a basic standard. I expected a professional therapeutic session, not just standing pressure and idle time. I really hope the clinic improves its cleanliness, session quality and responsiveness to client requests. This experience did not feel worth the time or money.

Majd Mustafa · Google · 5 Oct 2025

Iyad has been absolutely wonderful. Went to him for two separately problems and he takes the time to figure out exactly where the problem is. He also is wonderful at educating his patients about their body. Highly recommend him.

Luciana C. · Google · 26 Sept 2025

Andrea Liu was wonderful. I had been suffering from shoulder pain for 4 months and nothing seemed to help. With one session only, the pain is almost entirely gone. I'm very grateful for her help.

Carla Finamore · Google · 28 Aug 2025

Iyad is HIGHLY recommended! He is gentle, caring, and truly excellent with seniors. My mom has had a wonderful experience—he works with great patience and skill.

Norman Rousseu · Google · 29 Jul 2025

Iyad is a super knowledgeable physiotherapist and I would highly recommend this clinic. His assessment was very thorough, explanations were easy to understand and his manner is very friendly and professional. It was amazing to receive the take home exercises via phone app with video demonstrations - no need to have to try to remember everything from the appointment!

Clinic details

(604) 298-4878

Open today until 4:00 PM

Hours

Mon – Fri
9:00 AM – 4:00 PM
Sat – Sun
Closed

Direct billing accepted

This clinic says they bill:

ICBCExtended health plansWorkSafeBC

At the clinic

Accessibility

Transit nearbyWheelchair accessibleStep-free entranceAccessible parkingAccessible washroom

On site

Free Wi-FiWashroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Getting seen

  • Accepting new patients

    Accepting new patients

Read from the clinic’s own words. Confirm when you book.