Innovation Physical Therapy PLUS - Southgate Inc.

★ 4.8 (55 reviews)Edmonton, AB

Extended health plans direct billing
sgphysioplus.com
Next openingNot checked yetwe have not read this clinic’s calendar
Care offered3 disciplines11 services · 9 practitioners

About the clinic

Innovation Physical Therapy PLUS - Southgate Inc. is a physiotherapy, massage therapy, and counselling clinic in Edmonton. The clinic’s catalogue lists 11 bookable treatments, including pelvic floor therapy and vestibular rehabilitation. A team of 9 practitioners supports care, and the clinic is open six days a week. The building has a step-free entrance and an accessible washroom. Their front desk submits claims to extended-health plans.

Booking happens on the clinic’s site

Clinicly can’t see live times for Innovation Physical Therapy PLUS - Southgate Inc. — their scheduling system isn’t one we connect to. Prices and the team below are current; the appointment itself is booked on their site.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.855 reviews · Google

helga romero · Google · 8 Jul 2026

I went to this place first of all because it had good reviews on google map and it was close to my place. First impression was wow it’s very well maintained and looks very clean. I was immediately greeted by the receptionist (sorry forgot her name) she first asked how I was feeling and then she offered a glass of water. I really liked that. I gladly accepted. Then she gave me the questionnaire and offered help if I needed it. I went in the room to which the physiotherapist Jey shortly came in. He looked at my injury make his assessment and explain in great detail of his plan to help me. Then he asked if I had any questions and explained that I had also injured both of my wrists and I was wondering if I needed another referral. He said no need for that. When I fall I had broken my right knee and I also my wrists with a hairline break on my left wrist. He was very throughly with assessing both. He did ultrasound on all my injuries and then put electrodes on all of them as well. Then another aid came in and put warm towels and dimmers the lights she came in and checked a couple or times to make sure I was comfortable. Jey came back showed me all exercises I needed to do. I’m beyond impressed with this facility and all their staff professionalism. I will 100 percent plus recommend this facility but most of all Jey the physiotherapist. Incredible knowledgeable and a very caring. Thank you to all staff. Job well done 👍🏻♥️

Fred Newbold · Google · 2 Jul 2026

First I was just grateful and relieved to be able to get same day treatment for a very severely strained back... The receptionist was very professional and considerate...I felt very comfortable immediately...My therapyst a younger man...Jey Radhakrishnan...PhD MPT BPT Was incredibly Competent Knowledgeable and compassionate...Day one I could barely move...At the end of the session my back is so much better...I 100% recommend Jey Radhakrishnan and the fine staff at innovation physiotherapy South Gate

Nataliia S · Google · 25 Jun 2026

I want to sincerely thank Dr. Sharon Sharma for her professionalism, sensitivity and understanding! I am currently undergoing physiotherapy with her because I have a torn tendon in my hand. I am grateful to Dr. Sharon and to the clinic in general!!! In addition, the website is very convenient. I can perform all the options and see all the reports in my account online. I recommend this clinic, and in particular, Dr. Sharon!!! Thank you! Good luck!

Paulette Lowe · Google · 19 May 2026

Physiotherapists are 10 star plus.They are kind,compassionate,and share invaluable knowledge for recovery.Sharon Sharma gave me divine hope and encouragement to recover from my back injury with a fractured vertebrae.

Hitakshi Shah · Google · 15 May 2026

I’ve been seeing Sharon for my back pain for a while now, and she has been amazing. She takes the time to explain the root cause of the pain and always provides treatment that truly helps. I really appreciate how knowledgeable and caring she is. The whole team is also wonderful. Everyone is very responsive, kind, and helpful when it comes to booking appointments. Overall, such a great experience every time!

Mira Cetkovic · Google · 23 Feb 2026

I have visited many clinics re my back knee pain. I had issues for many months but no one was able to help. Once PT Jeff Begg examined me he come up with diagnosis and treatment plan. Prior to seeing Jeff I was not negotiating stairs with difficulty. Following the first treatment with Jeff I was able to negotiate stairs. My pain is getting better. I am so very thankful for treatment I received

wenqin huang · Google · 11 Dec 2025

i) review about my experience I had a very disappointing experience with physiotherapist Sharanjeet Sharma during my 4:45 PM appointment today. Serious privacy concern: She disclosed my personal information — including that I am seeing a psychologist and that I booked with another physiotherapist — to her assistant without my permission, and this happened in front of other patients. This is a major breach of confidentiality. Lack of basic patient care: After treatment, I was told to leave directly by the assistant. Sharanjeet Sharma did not check on me, ask whether I felt better, or assess my condition before ending the session. This experience made me feel uncomfortable and disrespected. I hope the clinic will take this seriously and improve their professional standards. ii) Reply to the message from the clinic below Thank you for your response. However, I am not satisfied with the results of your internal investigation. During my appointment, there was another female patient in the next curtained bed. A curtain does not provide adequate privacy. Sharanjeet Sharma proactively disclosed my personal information to the assistant — including the fact that I am seeing a psychologist and that I booked an appointment with another physiotherapist. I did not initiate or voluntarily offer any of this information. I did not acknowledge it and acted as if I didn’t know. But, she also mentioned the specific appointment time I had booked, which shocked me. In that moment, I could only reply that I remembered the therapist was male. Both the assistant and the female patient nearby were present and could hear the conversation. This was a clear breach of confidentiality. Additionally, I did not agree to leave without a post-treatment check. The therapist did not ask whether I felt better or assess my condition before ending the session. This does not meet the standard of patient-centered care. Since I remain concerned about the privacy breach and the quality of care provided, I will be submitting a formal complaint to:Alberta College of Physiotherapists, and Office of the Information and Privacy Commissioner of Alberta (OIPC) for an independent investigation.Thank you.

Sabrina Cruz · Google · 1 Dec 2025

The team here is wonderful! This is my first experience with physio and I chose Sharon as my physiotherapist. She helped me with some really painful neck issue I was having and it went away within two sessions. The rest of the team are welcoming and very kind. Their space is located conveniently on the second floor and parking up there is right by them and is always so easy to find. Would highly recommend!

Arul Adhavan · Google · 26 Sept 2024

They are great. I took my mom for her knee pain. It was super experience they are very attention to detail. My mom felt very good after every session. Physio therapist Jay was absolutely amazing to dealt with. He diagonis her and explained each and every step of physio my mom has to go through very knowledgeable and kind. Highly recommend to anyone looking for right physio treatment and massage. Place is well maintained and organized from registration, start to end of every session went so smooth.

Mona Fenton · Google · 25 Mar 2024

I am scared of needles!!..and any appointment that involves them, except for the appointments with Sharon Sharma and her Dry Needles, IMS Treatments. The needles are so thin you don't feel them at all. After her treatments I can finally say that I have found something that can go into the problem, and start helping my muscles and fascia get healthier and heal. Sharon is a wonderful person, and is great at putting you at ease and explaining the process. I would highly recommend her to anyone needing this type of treatment. I would highly recommend the Southgate location as well, the staff is great and it is new and bright. Thanks Sharon!

Clinic details

Open today until 7:00 PM

Hours

Mon – Fri
7:00 AM – 7:00 PM
Saturday
8:30 AM – 2:00 PM
Sunday
Closed

Direct billing accepted

This clinic says they bill:

Extended health plans

At the clinic

Accessibility

Step-free entranceAccessible parkingAccessible washroom

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.