In Step Physical Therapy

★ 4.9 (889 reviews)Edmonton, AB(780) 454-5432

Motor vehicle claim direct billingAccepting new patients
instepphysio.ca
Next openingSat 19 · 8:00 AM2 openings free Sat 19
Typical price$85–$150half of 25 listed prices, on $39.38–$220
Care offered3 disciplines29 services · 4 practitioners
Last checked2 hr agoopenings, straight from the clinic’s booking calendar

About the clinic

In Step Physical Therapy is a massage therapy, kinesiology, and osteopathy clinic in Edmonton that provides physiotherapy for sprains and muscle strains. Lymphatic drainage is available, and the catalogue lists 26 bookable treatments. Four practitioners work there, and the clinic is open six days a week. The building has a step-free entrance, an accessible washroom, and free parking. Their front desk direct-bills Motor vehicle claim.

This clinic asks new patients to get in touch first

In Step Physical Therapy asks new patients to get in touch before a first appointment. Times below are live and the prices and team are current — you can book a time, or contact them first.

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Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.9889 reviews · Google
5 ★93%
4 ★4%
3 ★1%
2 ★0%
1 ★1%

Lawrence Sparkes · Google · 29 Jul 2026

In Step Physical Therapy is the best physiotherapy clinic I have ever used in my 49 years. They have helped me rehabilitate my body after two surgeries on my leg and also with painful nerve impingements in my low back. The assessments they have administered have always been thorough and accurate in their diagnosis. The treatments I have received from In Step are top notch and I have always felt relief almost immediately. The staff at In Step have always been very caring and empathetic. They are great listeners, and they communicate clearly, effectively, and with compassion. They are knowledgeable in their selection, and great at teaching the rehabilitative exercises. You will not find a better Physio clinic than this.

heydi johanna preciado · Google · 8 Jul 2026

I highly recommend my physiotherapist! They are professional, knowledgeable, and genuinely care about their patients’ recovery. From the very first session, they took the time to understand my condition and created a personalized treatment plan. I have noticed significant improvement in my pain and mobility thanks to their expertise and encouragement. The clinic is welcoming, clean, and appointments are always well organized. I truly appreciate their patience, kindness, and dedication. Thank you for helping me get back to feeling my best!

Pretty Abeleda · Google · 3 Jun 2026

I had been struggling with back pain, tingling sensation, and tightness in my right shoulder blade area, which really affected my daily life and movement. I had tried therapy sessions before elsewhere, but I was still not getting much relief. After undergoing treatment with Giri and continuing therapy, I finally started to feel a real difference. My back feels lighter and more relaxed, the tingling sensation has completely resolved, and the tightness around my shoulder blade has significantly reduced. My mobility has also improved a lot. I’m very thankful for the treatment and care provided by Giri. The staff are also very friendly and welcoming, which made the experience even better. Highly recommended.

James Varghese · Google · 30 May 2026

I had been dealing with persistent tennis elbow pain caused by snow shovelling and finally decided to visit InStep Physical Therapy. I am incredibly glad I did. Cyprian, Laura and Roop were fantastic throughout my recovery process that is ongoing. They utilized a comprehensive treatment plan that included dry needling, shockwave therapy, IFC, and ultrasound, which completely turned things around for me. My pain is now almost entirely gone. They also provided me with a tailored home exercise routine, which is crucial to follow consistently for long-term results. For anyone hesitating to see a physiotherapist, my advice is simple: don’t wait. Visit the professionals at InStep and recover faster. Truly great service!

Maria L Pasion · Facebook · 9 May 2026

Recommends
I came in with an arm injury and truly couldn’t have asked for a better experience. Cyprian, my Physiotherapist, is highly knowledgeable, and what stands out most is the time he takes to explain my condition and ‘ongoing’ treatment plan in a clear and reassuring way. That level of care makes me feel confident and comfortable at every session. Laura, physio assistant, is equally wonderful and genuinely supportive throughout my ongoing recovery. On the administrative side, Vanessa and Cyrill keep everything running smoothly. Scheduling is always easy, and they are consistently friendly, organized, and welcoming. Btw, I love those text messages for schedule reminders.. lol! The whole team definitely creates a warm and professional environment.

Maria Pasion · Google · 2 May 2026

I came in with an arm injury and truly couldn’t have asked for a better experience. Cyprian, my Physiotherapist, is highly knowledgeable, and what stands out most is the time he takes to explain my condition and treatment plan in a clear and reassuring way. That level of care makes me feel confident and comfortable at every session. Laura, the physiotherapy assistant, is equally wonderful and genuinely supportive throughout my ongoing recovery. On the administrative side, Vanessa and Cyrill keep everything running smoothly. Scheduling is always easy, and they are consistently friendly, organized, and welcoming. Btw, I love those text messages for schedule reminders.. lol! The whole team definitely creates a warm and professional environment. My treatment is ongoing, and I truly feel cared for every step of the way. I highly recommend In Step Physio to anyone seeking quality physiotherapy care.

Gerard Olviga · Google · 26 Apr 2026

First off, the ladies at the front desk are a pleasant to deal with. They are very easy to communicate with and are very nice every single time I attend my sessions and even when needing to phone in for anything. This clinic is very clean and well maintained. I have been attending physio sessions with Pt. Cyprian and he is wonderful! I have been going to In-step physical since beginning of February and it’s always a pleasant feeling coming out of the therapy. Cyprian listens to how you’re feeling and explains why things are happening in your body to make you understand and be able to take care of yourself at home as well. Very Professional and understanding of your situation. Along with his colleague Laura who is also very nice and friendly. I also get my massage from this clinic with Becky and she is very delightful! If you need someone with good strong grip, Becky is your gal! I had a lower back pain on my first massage session with Becky and honestly after that first time, it relieved the pain and has been a lot better since! I definitely recommend this place! I travel all the way from Fort Saskatchewan and did not wanna switch clinic even though it’s a bit of a drive for me as I feel very comfortable and taken care of by everyone at this clinic! Very happy patient here!

Nuha Taleb · Google · 21 Apr 2026

Great team. Roop my TP is polite and kind and thoughtful. I still get migraines but those probably require longer than the two months I have been with them. But I have noticed improvements in symptoms. The ladies in the receptions are nice and polite and kind. The assistants that help with exercises are also kind and helpful. Will write another update once my treatment is done. So far so good.

Test009 · Google · 30 Mar 2026

I highly recommend InStep Physio in Edmonton! They are truly amazing and treat you like family with such kindness and professionalism. The clinical staff is excellent; they take every case seriously and provide accurate diagnoses and effective treatment plans. The reception team is also outstanding—very welcoming and extremely helpful with all the paperwork and administrative tasks, making the whole process stress-free. Their communication is top-notch. They handle appointments and phone calls very professionally, and I love the convenient email and text reminders. They also deal with insurance companies expertly, which saves a lot of hassle. They provide everything you need, from personalized exercises to dedicated care. If you are looking for a place that truly cares about your recovery, this is the one!

Azmera mengesha · Google · 25 Mar 2026

I had a great experience at in step physio! The physiotherapist was very knowledgeable and took the time to properly assess my condition instead of rushing through the appointment. They explained everything clearly and created a personalized treatment plan that actually helped improve my mobility and reduce pain. The clinic itself was clean, well-organized, and had a welcoming atmosphere. I really appreciated how professional and friendly the staff were it made each visit comfortable and stress-free. After a few sessions, I noticed significant improvement, which shows they really know what they’re doing. I would definitely recommend in step Physio to anyone looking for effective and caring physiotherapy treatment! I would say it’s a day and a night difference compared to other places. This place should be awarded for their hard work. I definitely recommended this place

Clinic details

(780) 454-5432

Opens today at 8:00 AM

Hours

Mon – Fri
8:00 AM – 8:00 PM, 9:00 AM – 5:00 PM
Saturday
8:00 AM – 4:00 PM, 9:00 AM – 12:00 PM
Sunday
9:00 AM – 12:00 PM

Direct billing accepted

This clinic says they bill:

Motor vehicle claimWorkSafeBC

At the clinic

Accessibility

Step-free entranceAccessible parkingAccessible seatingAccessible washroom

Parking

Free parking lot

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Getting seen

  • Accepting new patients

    Yes, we welcome new patients across Edmonton.

On the day

  • Wear or bringloose, comfortable clothing that allows easy movement

    Please bring a government-issued photo ID, your health insurance details if you have coverage, and wear loose, comfortable clothing that allows easy movement.

Read from the clinic’s own words. Confirm when you book.