Impact Health Niagara

★ 4.9 (130 reviews)Thorold, ON(905) 397-7900

impacthealthniagara.com
Next openingNot checked yetwe have not read this clinic’s calendar
Care offered5 disciplines12 practitioners

Booking happens on the clinic’s site

Clinicly can’t see live times for Impact Health Niagara — their scheduling system isn’t one we connect to. Prices and the team below are current; the appointment itself is booked on their site.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.9130 reviews · Google
5 ★98%
4 ★0%
3 ★0%
2 ★0%
1 ★2%

Kelly Roti · Google · 12 May 2026

I had the absolute pleasure of being treated by a Emilie Palletta. I had never needed physio before and did not know what to expect. She was thorough, thoughtful and very effective at treating the issue in my forearm. She gave me exercises that were very effective. Suggested options for equipment to use that I would have on hand at home for my exercises. Provided treatments in the appts that really helped. I loved working with her and I highly recommend. 5 stars to Emilie.

Nancy Symons · Google · 1 May 2026

I had Emilie as my physiotherapist. She was amazing! We did exercises there and gave me some to do at home. She always checked to see i was doing them right and when they got too easy she would change them up. I had a knee replacement and wanted to get into a bath again and she even made a mock bathtub for me to practice. I very much enjoyed my time with her and she made me laugh. She logged my progress until we hit my goal. I certainly will miss her and highly recommend her. 🙂

Danny Ingham · Google · 1 May 2026

I ruptured my Achilles July of 2025. After a month of having walking boot I was instructed by surgeon to start seeing a physiotherapist. I had non operative procedure. It was suggested to me to see Daniela at impact health. So I called and set up an appointment. Daniela evaluated the injury and set me up with Emilie, one of Daniela’s physiotherapists. I will tell you rite away, Emilie was very knowledgeable about this type of injury. We got to work that very day. Although slow work in the beginning because of the severity of this injury we eventually built up to pretty strenuous workouts after boot came off. 7 months of hard work payed off thanks to Emilie’s knowledge. I am finally back to sport after 10 months and got my normality back again. This injury can take up to a year or more to heal properly. Thanks to Emilie and the hard work we put in, the recovery went quicker than normal. Thank you Emilie and all the staff at impact health. Would highly recommend. 😎👍😘

Sana Talmeez · Google · 20 Apr 2026

Edit reply to the response: It is not about the cancelation policy being changed or an exception being made, its about the tone and body language with which the conversation was held. It was my first time and what made you think i go on canceling appointments when I showed up to my very first one BEFORE time? Anyhow, some businesses just don't care about losing potential clients and i understand that. Have a great day. Initial review: Booked a massage for the first time here after reading reviews. Didn't feel as welcomed during the interaction at the front desk. Had a few questions regarding form with the cancelation policy, and while I wanted to establish clarity with what I was signing into, and better understanding of the circumstances, the overall behavior, body language and tone of the lady at the front desk was condescending. Amanda however is a very pleasant person and a great massage therapist. I would go back for a massage again but the front desk interaction and first impression wasn't very pleasant for me to return back. So i will now find another place.

Luis Jaramillo · Google · 26 Mar 2026

I worked with Emily for three days before a CFL combine. I had a bad hamstring injury we were able to recover as much as we could with the short time. With her expertise and top notch equipment at the clinic I was able to perform on my combine. I would also like to say the attention and care by everyone is amazing! Highly recommended

Caroline Miller · Google · 25 Mar 2026

I had a great experience at this clinic! The staff are incredibly friendly and welcoming, which makes every visit comfortable and stress-free. Dr Bryce is very knowledgeable and really takes the time to listen to your concerns, carefully explaining the treatment plan so you feel confident and informed. I also really appreciate how punctual they are—appointments always start right on time. Highly recommend this clinic to anyone looking for professional and compassionate care!

Ana Brunskole · Google · 24 Mar 2026

went to Impact Health to see Daniela when I had an extremely sore back—I could barely get out of bed without help. After just one visit, I felt a huge improvement, and after going back a few days later, I felt even better. She truly made a difference, and I’m so grateful for her help. Highly recommend!

Christine Catterall Hackett · Google · 2 Mar 2026

Emilie Palletta is a great physiotherapist. She teaches you how to do all the exercises that will make you better than new. She helped me get stronger. Pulled tendons in my hip. Not fun but I'm so much better now. Thank you Impact Health and Emilie Palletta.

brenda edonel · Google · 28 Feb 2026

I had the pleasure of having Emilie treat me after having a very bad fall at work. She is an amazing physiotherapist...I could honestly say I enjoyed my visits with her. She encouraged me to push myself but never aggressively...and listened attentively to my concerns with my progress. I would absolutely return to see her if I was in need...Also the front staff is a perfect asset for the business...10 /10.

Will W · Google · 7 Jan 2026

Absolutely fantastic facility and team! My physiotherapist Emilie Paletta goes above and beyond when it comes to my care! I can’t recommend her enough. I personally deal with medical anxiety and from past experiences I often struggle in clinical settings. Emilie was able to alleviate a lot of that anxiety by providing a clean, quiet, calm and comfortable environment to undergo treatments, all the while distracting me from the pain with excellent conversation. When it comes to my treatment Emilie was able to adapt quickly to my needs and work with me to build a plan for progress while also helping me to manage my severe pain. When it comes to going above and beyond Emilie certainly fits the bill. Always being eager to answer any questions I may have, and dedicating the time and energy to finding answers to the questions she can’t. She has been instrumental in advancing my treatment. If you’re hurt, fall, or simply ran into a wall… Give Emilie a call!

Clinic details

(905) 397-7900

Closed for the day

Hours

Monday
9:00 AM – 8:00 PM
Tuesday
9:00 AM – 7:00 PM
Wednesday
9:30 AM – 8:00 PM
Thursday
9:00 AM – 6:30 PM
Friday
9:00 AM – 3:30 PM
Saturday
9:00 AM – 1:00 PM
Sunday
Closed

Direct billing — not published

This clinic’s billing notice doesn’t name anyone it bills directly.

At the clinic

Accessibility

Step-free entranceAccessible parkingAccessible washroom

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.