I.D Optical

★ 4.8 (60 reviews)Markham, ON

idoptical.com
Next openingFri 18 · 10:30 AM5 openings free Fri 18
Listed prices$1101 service lists a price
Care offeredOptometry3 services · 6 practitioners
Last checked11 hr agoopenings, straight from the clinic’s booking calendar

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.860 reviews · Google

Michelle C · Google · 8 Apr 2026

Giving this place a 1 star as 0 is not an option. I called a couple of weeks ago looking to book an appt with the optometrist as my husband bought glasses from them last year. They didn't have a weekend appt available at the time of the call and no appt was made. Then 2 weeks ago, an employee (didn't catch his name) called ME saying their optometrist was in on the weekend and proceeded to book an appt with me and my husband. We showed up on day of our appt and the optometrist wasn't in. They never called us to reschedule or cancel; and didn't even apologize for wasting our time. This business is highly unprofessional and rude. Dont bother wasting your time with them.

tkbronco · Google · 31 Mar 2026

First and foremost, the service here is excellent. I came here multiple times to look at the frame selection and every time I came, whoever was helping me was patient and worked with me to recommend suitable frames. The frame and lenses selection is extensive, with many high-quality brands in a variety of budgets. My whole experience end-to-end was amazing and I highly recommend ID Optical for anyone looking for a good pair of glasses. I'm very happy with the glasses I received and am thankful for the team at ID Optical for their help.

Omair Amir · Google · 12 Dec 2025

Duncan & Team at ID Optical are an absolute pleasure to work with. Duncan is so helpful with choosing frames and recommending the right lens/tint options. He helped with me a beautiful Akoni pair recently and suggested the most perfect lens to go with it. Thank you Duncan and team. I would recommend them to anyone looking for a perfect paid of glasses.

Jennifer Wong · Google · 15 Oct 2024

Excellent service from Duncan who Is highly knowledgeable and informed about latest advances in prescription glasses to meet my needs. His recommendations allowed me to make informed decisions while also, offering transparency and honesty in cost-effective service delivery and his products. Highly recommend this optical store as you won’t be disappointed with the service. My new go-to optician!

Peace Be Upon You · Google · 9 May 2024

We had an excellent experience with this optometry clinic! The staff was extremely helpful and professional, and their services were reasonably priced. Duncan went the extra mile to ensure our satisfaction. Even though the warranty for one of our children’s glasses had expired by a few days, he still honored it. I would definitely recommend them to others.

Eugene Lam · Google · 17 Dec 2023

This is the best experience I had with an optometrist. From the first step I entered ID optical, Duncan has been very patience and professional, the measurement was very done with care and Duncan was very detail oriented to get is as accurate as possible. I am near-sighted with astigmatism, and I required progressive and sun shade coating on my glasses, and it was done perfectly. Everyone in the shop are very nice, excellent customer services.

Carole Ng · Google · 19 Sept 2023

My son needed to replace his glasses and I.D Optical was able to squeeze him in on very short notice. We felt very well cared for during the entire visit. We were greeted with a big smile and the Optometrist was very professional, examining my son's eyes very carefully. The place has MANY styles of frames to choose from and thanks to Duncan, my son mentioned what kind of style he liked and Duncan quickly selected few styles within our price range. Duncan was very friendly, knowledgeable and patient. The price was very reasonable and the place is very clean with comfortable settings. We will definitely go back when we need eye exams and new glasses. Thank you very much!

Rachel Li · Google · 1 Aug 2022

Had a super pleasant experience here. Was recommended by a close friend for this store. Duncan is very patient and offers different styles for trying until you are happy! He is also very knowledgeable, getting a perfect pair of sunglasses with prescription and for my flat nose (my biggest concern) is not easy and he provides flexible options. Almost felt like walking into a customized store. Me and my husband walked out of the door with 2 pairs of sunglasses and 1 pair of glasses in 1 hour, and we are both super happy with our choices! Can’t wait to wear them when my prescription lenses are made!

Atelier Ritz · Google · 2 Apr 2022

Five star service for sure! - they helped me adjust the frames of my previous old glasses for free - they supported direct billing to my insurance company - although this place was filled with people, the staff is taking care of everybody in the shop - the doctor who did the eye exam was professional and kind. He spent more time than other optometrist to let me walk around and try different lenses - the staff listened carefully to my needs. I’m very picky on the weight of the glasses because I have a pretty strong subscription. They told me the factors that might affect the weight, and helped me choose the one that best suits me

Francis Mendoza · Google · 24 Nov 2021

Duncan & Serena were so friendly and helpful. Took time to explain everything and offered great service! Highly recommended Duncan and team. Great selection of glasses, very knowledgeable and professional. They are there to genuinely take care of you! Thank you!

Clinic details

Opens today at 11:30 AM

Hours

Mon – Thu
11:30 AM – 6:00 PM
Fri – Sun
11:30 AM – 7:00 PM

Direct billing — not published

This clinic’s billing notice doesn’t name anyone it bills directly.

At the clinic

Accessibility

Step-free entranceAccessible parking

Payment

Credit cards acceptedDebit cards acceptedCash only

Reported to Google. Ring ahead to confirm.