Highgate Health - Pt Health

★ 4.5 (297 reviews)Burnaby, BC(604) 525-3700

ICBC direct billing
lifemark.ca

Booking happens on the clinic’s site

Clinicly can’t see live times for Highgate Health - Pt Health — their scheduling system isn’t one we connect to.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.5297 reviews · Google
5 ★77%
4 ★11%
3 ★2%
2 ★2%
1 ★8%

Adam Krasnicki · Google · 20 Jul 2026

I just started going to Highgate Health and it has been a great experience from day one. The front-end team, Alina and Jacqueline, are super efficient, work wonderfully together, and consistently go above and beyond for patients. My therapist, Gil, is absolutely phenomenal. He truly takes his time during appointments, and you can tell he genuinely cares about the recovery of his clients. I highly recommend this clinic

Dennis Gurney · Google · 13 Jul 2026

Wow Very Cool, Physio is worth it for your Body, never take it for Granted everything feels Great Thank You Gil, & Dylan at pt Health.

New Ost · Google · 19 Jun 2026

I have visited several physiotherapy clinics over the years, but my experience with Konstantin was truly exceptional. For a long time, I was dealing with significant pain and discomfort in my right hip. The pain affected my daily activities, my mobility, and even simple movements. I also had an annoying clicking sensation in the hip that never seemed to improve. What impressed me most was how quickly and accurately Konstantin identified the problem. While previous treatments elsewhere often focused on assessments, explanations, and exercise sheets, he took a very hands-on approach and immediately addressed the source of the issue. It honestly felt as though he could see exactly what was happening without needing endless tests. After just the first visit, the clicking in my hip was gone. After only three visits, the improvement has been remarkable. My range of motion has returned, the pain is largely gone, and I can move my leg in ways that were difficult or uncomfortable before. During my regular workout today, I was genuinely amazed by how naturally my hip was moving. His knowledge, skill, and ability to achieve results have made a tremendous difference in my quality of life. I am extremely grateful for the care I received at "Highgate Health - pt Health" and would highly recommend Konstantin to anyone dealing with pain, mobility issues, or persistent problems that have not responded to other treatments. If you are booking an appointment at this clinic, I strongly recommend requesting Konstantin specifically. He is an outstanding physiotherapist, and the results I experienced in just three visits exceeded all my expectations. Thank you, Konstantin, for helping me get back to moving comfortably again.

Lea Pamintuan · Google · 20 May 2026

Love the passion and care plan of Gil (physiotherapist). He is awesome. I wish I would have done my treatment and wellness plan with him 7 years ago. The receptionist are amazing and accommodating. And it is conveniently located.

N W · Google · 5 Mar 2026

Dr. Kim’s accupuncture treatment was very effective. His approach is quite unique and different from anything I’ve experienced before, but it clearly works. I really appreciate his care and professionalism.thank you Dr:)

Michelle Tabor · Google · 19 Feb 2026

Great service! Vic (physio) has helped me recover from a number of injuries safely. His work is always so thorough. Aaron (massage therapist) is professional and attentive. His approach is therapeutic yet gentle. Both of these providers tailor their treatment based on your needs. A special shout out to receptionist Alyssa (apologies if I misspell your name) who greeted me warmly. When I casually mentioned that I had a headache, she offered me a cup of water a few minutes later. To be clear, I never would expect this from a receptionist, but her care did not go unnoticed.

Ma · Google · 13 Feb 2026

I strained my PCL recently and Dylan was great. Dr. couldn’t tell exactly where I injured without MRI, so he recommended me to see physio right away. Dylan examined carefully and explained all details and his game plan. Thank you.

M · Google · 6 Feb 2026

My mom is very grateful that she met Shirin, her physiotherapist, in 2019. She listens to her concerns and suggests the right treatment. She is very professional, knowledgeable, attentive, very friendly and most of all, she always accommodates her schedule. Thank you so much.

G S · Google · 8 Dec 2025

I have bad bad sprain in neck .I had an amazing experience with my massage therapist Daniel Linaric , From the moment I arrived, he made me feel comfortable and truly cared for. They listened carefully to my concerns and tailored the session to exactly what I needed. His technique was both relaxing and therapeutic—firm where it needed to be, but always mindful and professional. I left feeling refreshed, lighter, and completely rejuvenated. I highly recommend them to anyone looking for real relief, relaxation, and a top-quality massage. I’ll definitely be returning!

Ember N · Google · 21 Nov 2023

I work for a therapist clinic so i know the ins and outs. Vic Ramos Edangal was a really good physiotherapist. He was kind, gentle and talkative when it was time to remove awkward silence when he worked on my first weeks of pregnancy. He was also good at giving me expectations. The only thing con but a yey for me is that he left me with the tens machine to do another patient. I think he knew that my body needed it more. Thanks for the extra care Vic! Also his schedule is so busy. Also we used the tables with curtains on them so we can basically hear every patients problems LOL! Next physio I saw was with Francis Moffat. He was also talkative and worked on my right arm more since that's what the doctor's note stated. He did not do much manipulation on me but rather teaching me exercises that I already knew and then placed me on the tens machine. It was a bit sad since my expectation was to also be manipulated a bit if he ever read my chart from my initial visit. This time we used one of the rooms, very private but i could still hear other patient problems LOL! Next are the admin and the booking in general. Booking style is weird, tired, and old. I wished they used Janeapp or something that could give the clients more freedom to actually schedule things on their free time and not let PT Health micromanage. I would gladly give them my credit card IF they had a good booking app. And I just checked it right now, as of Nov 21, 2023, it's still old and tired. Please upgrade. Admin people were good to me when i got to pay but was not really patient with me and my questions. I'm probably the most boring person to them bec they were talking about lunch but could not find an answer to my question and there were 2 of them. BTW the problem was THEY COULD NOT FIND ME IN THEIR SYSTEM. WHAT!? What clinic totally does not have any file on their client months ago. They looked for my phone number, email, name, date, etc. Like i was deleted manually. WAW. Again, old and tired system. And for that it will be -2 stars. If I had control of my account then admin would not even worry about my account. From then on I moved to find another place to deal with since they already don't have a file on me anymore. All the charts that were made by these 2 good PT's concerning my pregnancy and my right arm are now lost. Also, their establishment could not submit my claim 2x. So I had to manually submit every time i go to my appointments. OLD AND TIRED. Good people but system is broken. Another -1 star which gives this place 2 stars.

Clinic details

(604) 525-3700

Opens today at 7:00 AM

Hours

Monday
7:00 AM – 8:00 PM
Tuesday
8:00 AM – 8:00 PM
Wednesday
7:00 AM – 8:00 PM
Thursday
8:00 AM – 8:00 PM
Friday
7:00 AM – 8:00 PM
Saturday
7:30 AM – 4:00 PM
Sunday
8:00 AM – 3:30 PM

Direct billing accepted

This clinic says they bill:

We haven’t read this clinic’s billing notice yet.

At the clinic

Accessibility

Step-free entranceAccessible parkingAccessible washroom

Parking

Free garage parking

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.