Herald Street Health

★ 4.3 (13 reviews)Victoria, BC(250) 995-2005

heraldstreethealth.com
Next openingTomorrow · 2:00 PM7 openings free Tomorrow
Typical price$97.50–$143.75half of 14 listed prices, on $50–$165
Care offered3 disciplines19 services · 3 practitioners
Last checked8 hr agoopenings, straight from the clinic’s booking calendar

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.313 reviews · Google

Mario Viens · Google · 12 Sept 2025

Dale has been a very positive, patient and supportive physiotherapist. I've come to him for two ICBC injuries now. Highly recommend. The parking is limited and entrance is actually on Chatham Street. Pay attention to signage. Theres also sometimes free parking on Store Street.

Julie Tremblay · Google · 22 Jun 2025

Saw Dale Rainsford for some much needed release from tension and trigger points in my upper back, shoulders and neck. His knowledge, expertise and treatment were exactly what I was looking for. After a few days the ache of the treatment has gone and tension relieved. Ready for my backpacking trips! 👌🤙

Margret Orme · Google · 12 Apr 2024

Just wanted to give a shoutout to the whole team for taking such good care of my family since 2005! Feeling very grateful today having just seen Dale Rainsford Physiotherapist and Dr. Cara Ewert for my Optima appointment. Today new receptionist Rhia greeted me with a lovely smile. And Val keeps the place running smoothly with good humour and a kind word even on the crazy days. Thank you all!

Adam Fitchett · Google · 1 May 2023

I have been seeing Dale Rainsford for Physiotherapy on my shoulder for the last 3 months, and I cannot say enough great things about his treatment. His hands on approach is second to none, and my mobility and range in my shoulder has seen huge improvements since seeing him. The exercises he gives are no problem to complete by yourself as well. I will continue to see him for any injury (I get injured a lot coming from a kickboxing/competitive background!).

M E · Google · 29 Mar 2023

One of my favorite doctors. Always willing to give helpful advice and very thorough when I come to town. Often busy but it's understandable considering how good this clinic is.

Joao Vitor Squillace Teixeira · Google · 15 Nov 2022

I missed an appointment, my fault and I am paying 100 dollars for it, but I also think it is time for this clinic to have a booking system. It is 2022 and it takes just couple of your minutes to sign up for one and help many of your customers to send them an email with the appointment or even a reminder like EVERY other clinic in town. PS. to charge customers and send then an email you do have a system, that's really good! This review is nothing to do with the doctor, which btw is great.

Dan Last name · Google · 22 Aug 2022

Dr. Ewert has been my doctor for over 10 years. She is very careful, considerate, and great at referrals when necessary.

Doug MacKay · Google · 15 Oct 2021

I found DR Galas to be very informative and friendly. He discovered serious issues my long time DR had not and I also find the receptionist to be very pleasant and helpful every time I have dealt with her. I cant help but think thats those that are finding issue must be very difficult people to deal with and that the right Dr for them has never been born.

Infraviolets · Google · 13 Aug 2021

Never answers the phone, and never calls you back. Been trying to reach my family doctor for over a month. They have very narrow windows of "allowed times" to call (they won't accept voicemail), and even when I call repeatedly in those times they never answer. They even close the office early for unknown reasons some days, so even when I call during the suggested times, they won't answer or return messages. Do I even have a doctor anymore? Doesn't really feel like it...

Natasha West · Google · 23 Jan 2019

I am so grateful to have Dr. Ewert in my life. She has been my family doctor for over 20 yrs. She very professional, caring, kind, trustworthy, and easy to talk to. I also get greeted with a smile from the front desk. Thank you. ❤️

Clinic details

(250) 995-2005

Closed for the day

Hours

Mon – Thu
8:30 AM – 5:00 PM
Friday
8:30 AM – 2:00 PM
Sat – Sun
Closed

Direct billing

This clinic says they bill:

Extended health plans

At the clinic

Accessibility

Step-free entranceAccessible parkingAccessible washroom

Parking

Free street parkingFree parkingParking available

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

On the day

  • Wear or bringAthletic clothing (eg.

    **Please bring:** Athletic clothing (eg.

Read from the clinic’s own words. Confirm when you book.