Health Craft Clinic

★ 4.9 (296 reviews)Vancouver, BC(604) 563-4411

Extended health plans direct billingAccepting new patients
healthcraftclinic.com
Next openingToday · 11:30 AM10 openings free today
Typical price$98.75–$205half of 56 listed prices, on $35–$300
Care offered7 disciplines70 services · 6 practitioners
Last checked7 hr agoopenings, straight from the clinic’s booking calendar

About the clinic

Health Craft Clinic is a physiotherapy, acupuncture, and kinesiology clinic in Vancouver. The catalogue lists 65 bookable treatments, including pelvic floor therapy, kinesio taping, and vestibular rehabilitation. The team lists 8 practitioners and the clinic is open five days a week. The building has a step-free entrance, free parking, and transit within walking distance. Their front desk submits claims to extended-health plans.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.9296 reviews · Google
5 ★97%
4 ★1%
3 ★0%
2 ★0%
1 ★2%

Tijana Trklja · Google · 7 Aug 2026

My experience was extremely disappointing. The practitioner was about 15 minutes late, the actual assessment lasted only a few minutes, and I spent most of the appointment lying there after four needles were inserted. I also found the clinic untidy and not particularly clean. What concerned me far more happened afterward. During my first visit, I was unable to create or access an online booking account due to an issue with my email, so my original appointment was arranged directly with the clinic by phone and email. About a month later, I suddenly received a message about another appointment that I had never booked. I immediately replied in writing that I had not scheduled it, yet I was still charged $100. I have formally asked the clinic to provide written documentation showing what authorization they relied on to charge my card for an appointment I did not book or attend, as well as proof of how and when that appointment was supposedly made. Based on my experience, I strongly recommend being extremely careful with appointment and especially any debit or credit card information provided to this clinic.

JTN Do · Google · 5 Jan 2026

Very glad I decided to visit this clinic for my lower back and shoulder pain ( to say it's something that I've put off for quite a while is an understatement). Lily recommended dry needling as a treatment for my particular chronic pain. Long story short, after 4 treatments & just under a month later, I feel 100% and able to do everything before the pain started. Lily and the team were professional and very helpful in making sure all my concerns were answered regarding the treatment itself & follow up exercises. I know other places offer similar services but if you're looking for a clinic for treatment, I'd highly recommend Health Craft. Thanks Lily and Team!

Lydia Li · Google · 10 Dec 2025

I came here to treat my TMJ condition, and Lily and the staff are super thoughtful and friendly which made treatment less scary! I’ve noticed so much improvement with treatment (usually it’s weekly due to my condition), and I can tell everyone working there really care about my recovery and health. Would definitely recommend this place if you’re seeking physio, and sometimes a small doggo stays for a surprise visit so that’s another thing to look forward to!

Jeet Parmar · Google · 24 Nov 2025

After visiting various clinics, I’ve found Health Craft the best for me. Dr. Lily is a thoroughly professional and takes her time to thoroughly understand the root cause of the issue, conducts various tests with her team (who are highly knowledgeable and warm as well). Also, if you’re lucky you’ll meet Snoopy to help you ease the treatment!

Ceci Lam · Google · 9 Nov 2025

I went there for a clinical Pilates session. The physiotherapist, Lily, only did a quick five-minute check-up, and the rest of the session was handled by a student. She didn’t stay to monitor or guide the session. She was chatting with someone else in the room instead. It felt extremely unprofessional. The place itself is also quite small, with the reformer bed set up right in the middle near the reception desk, so people constantly walk past you during the session. This is definitely not the level of service I expected, especially given the high price. I didn’t pay to be treated by a student. Please avoid this place at all costs.

lk j · Google · 14 Feb 2025

I got sudden vertigo of ear crystals. Gratefully Lily could made appointment to treat me in short notice. She absolutely knows what she is doing. She treated the root cause, relieved my symptoms, educated rehab note clearly. What amazing team. Highly recommended.

Christine Z · Google · 29 Sept 2024

Wonderful experience with Lily and her team! I visited Health Craft Clinic after I injured my rotator cuff. Lily was able to identify the issues and develop a treatment plan for me. I was able to see improvements quickly and return to physical activities. Highly recommend!

Shama Nazir · Google · 25 Jan 2024

Lily is an amazing therapist, her staff is very friendly and helpful. I had some stiff thigh muscle issue for months which was affecting my posture and as a result I started developing pain in knee and lower back. Lily did some dry needling today which was a magic. I am feeling 90% better. The stiffness has literally disappeared. It’s like a magic. I have seen several physiotherapists and chiropractors for the issue with no positive outcome. This one session did the magic. I really appreciate the whole team and ofcourse highly recommend the clinic.

Louise Bunce · Google · 8 Dec 2020

Lily and the team have been really great helping me recover from injury and improving some old aches and pains. Lily is kind, competent and goes the extra mile in treatment to make sure I am getting better. I have made some great improvements over the past few months! I also really appreciate that you get undivided attention for the full duration of the visit as Lily only sees one client at a time unlike other physio clinics.

Katie Mae · Facebook · 18 Jul 2020

Recommends

Lily is an amazing and very knowledgeable physiotherapist!

Clinic details

(604) 563-4411

Opens today at 9:00 AM

Hours

Mon – Fri
9:00 AM – 5:00 PM, 11:30 AM – 7:00 PM
Sat – Sun
9:00 AM – 12:00 PM

Direct billing accepted

This clinic says they bill:

Extended health plansICBCWorkSafeBC

Free today

10 openings
Lily WuPhysiotherapyFrom $65 for 20 min — the lowest physiotherapy price shown for this clinic.11:30 AM12:00 PM
+8 more openings today

At the clinic

Accessibility

Transit nearbyWheelchair accessibleStep-free entranceNo wheelchair accessible seating, per Google

Parking

Free parkingPaid street parking

On site

Free Wi-FiWashroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Getting seen

  • Accepting new patients

    Accepting new patients

Read from the clinic’s own words. Confirm when you book.