Harbour City Optometry (located inside Costco)

★ 5.0 (266 reviews)Nanaimo, BC(250) 390-7135

hcoptometry.ca
Next openingTue 22 · 6:00 PM1 opening free Tue 22
Care offeredOptometry3 services · 3 practitioners
Last checked1 hr agoopenings, straight from the clinic’s booking calendar

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
5.0266 reviews · Google
5 ★99%
4 ★0%
3 ★0%
2 ★0%
1 ★1%

Lynn deVries · Google · 14 Jul 2026

Excellent experience, friendly welcoming staff, very efficient....Dr Jassal did a very complete examine....really knows his profession, explained everything. I was having a sad day and he was so kind. Will definitely going back.

Christine Whitbeck · Google · 13 Jul 2026

Great experience over all. Compassionate and knowledgeable service. This will be my eye Dr from now on. I have been suffering for a long time with a couple of conditions. Dr. Jassal diagnosed me and treated me successfully on the first appointment.

Cathy P · Google · 30 Jun 2026

Dr. Panesar was thorough and explained the results with me in a kind and courteous manner. I would highly recommend him. Also, his assistant, Haley, explained the tests she was doing and was very efficient. What a great team!

John Marta · Google · 16 Jun 2026

Wonderful experience due to every staff member providing timely, friendly, and professional service. Dr Jassal is obviously proficient and accommodating. Kudos to the assistant staff for being welcoming and helpful.

valerie e · Google · 29 May 2026

Best eye exam I’ve ever had. I felt heard and understood by Dr.Jassal. He asked questions with my concerns which reassured me, didn’t rush me through and made me feel totally seen. the front staff were so kind. Much appreciated in today’s healthcare world!

Patricia Mureseanu · Google · 28 May 2026

I have always had a bit of a fear of going to the optometrist, but from the moment I walked into Harbour City Optometry, the entire team made me feel welcomed, safe, and completely at ease. I shared my anxiety with them, and they were incredibly kind, patient, and understanding throughout the whole appointment. I never once felt pressured or uncomfortable. Their professionalism, knowledge, and caring approach helped me build complete trust in visiting optometrist Gurinder Jassal again. They were also very informative and offered many helpful suggestions for my eye care. I highly recommend Harbour City Optometry to anyone, especially if you feel nervous about eye appointments.

Frances Lasser · Google · 20 May 2026

I had an excellent experience with Dr. Jassal at Harbour City Optometry. He is kind, provides all the information I requested in detail and took the time to answer all my questions. I would also like to say his assistants, Naomi (who very pleasantly took all my info) and Ellie (who did my initial eye testing), were very nice and also very efficient. Overall, it was an outstanding experience. I highly recommend Dr. Jassel and his team.

Courtney Azize Rivera · Google · 11 Mar 2026

Dr. Gary Jassal was amazing and professional. He answered all of my questions and I did not feel rushed! The ladies that did the pre-exam and reception were also very lovely and friendly! 5star service, will be back and recommend for sure!

Nic Rushton · Google · 8 Mar 2026

My experience and the employees at HCO were beyond exemplary, I had gotten some metal in my eye and Naomi and Dr. Panesar got me in with an hours notice and I only had to wait a half hour on a busy Saturday. I highly recommend HCO!

Michelle Wasmuth · Google · 26 Feb 2026

I am very pleased with the amazing service of this clinic. Naomi squeezed me into a cancellation appointment. She is very friendly and welcoming. Dr. Panesar was so thorough and explained everything. He is patient and very professional. Thank you for making my appointment such a great experience!

Clinic details

(250) 390-7135

Open today until 5:30 PM

Hours

Monday
9:00 AM – 6:30 PM
Tue – Fri
9:00 AM – 5:30 PM
Saturday
9:00 AM – 2:00 PM
Sunday
Closed

Direct billing accepted

This clinic says they bill:

MSP (premium assistance)Extended health plans

At the clinic

Accessibility

Step-free entranceAccessible parkingAccessible washroom

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.