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Hand & Stone Massage and Facial Spa - Toronto Jarvis Adelaide

★ 4.4 (255 reviews)Toronto, ON(647) 350-4263

handandstone.ca
Next openingNot checked yetwe have not read this clinic’s calendar
Care offeredMassage therapy1 practitioner

Booking happens on the clinic’s site

Clinicly can’t see live times for Hand & Stone Massage and Facial Spa - Toronto Jarvis Adelaide — their scheduling system isn’t one we connect to. Prices and the team below are current; the appointment itself is booked on their site.

CallBook on the clinic’s site

Services & prices

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.4255 reviews · Google

Marj L · Google · 25 Jun 2026

“Hand & Stone Jarvis /Adelaide location is my go to massage clinic, especially when I am in need of serious healing. The service is always professional and friendly the moment you enter, and Adam and Faramarz are highly skilled therapists.”

Alexander MacKay · Google · 5 Apr 2026

“I saw Abby for a facial, and she took such good care of me! She listened to my concerns and accurately assessed my skin care needs, and gave me the most relaxing and amazing facial! I was so pleased with the results and did not experience any post facial issues at all. Glowing results! Theresa”

Scott Hingston · Google · 5 Apr 2026

“This location does not value their customers or their time. In my last several visits the employee has been late very single time. The last experience on Saturday they were late, gave me attitude because I mentioned it and rushed my service. Then had the nerve to ask if I wanted to leave a tip.”

Deb Maitland · Google · 14 Jan 2026

“I would give 10 stars if I could. Amazing service, beautiful, clean and soothing ambience. The staff is super knowledgeable, polite and professional. Abby did my treatment and she was really personable and gave me exceptional recommendations.”

Lizzy Seto · Google · 8 Dec 2025

“Truly the worst experience I have ever had getting a facial. I am actually shocked at how unprofessional and just plain rude my esthetician was. I have some stubborn blackheads on my nose that keep coming back but all in all are barely visible and when she saw them she acted like it was the most disgusting thing she had ever seen and kept repeating how she couldn't believe I let it get like this and making disgusted noises while extracting. She also barely touched my face for the first half hour and spent the time monologueing at me about her experience working in plastic surgery, what mascara she uses and basically anything but the actual service. When she did ask me questions she had to repeat them multiple times because she wasn't listening to my answers. She asked me FOUR times what products I use and that was something I had already answered in the intake survey (the same survey where I had requested a silent appointment). Yet somehow I was charged over $100 in 'upgrade services' which i don't know how there was possibly time for but at that point I just wanted to get the hell out of there so I took the L. She was also chewing gum the whole time, which I understand is a petty thing to complain about, but when someone is that close to your face loudly smacking gum for an hour it's pretty unpleasant. The staff at reception were great and the facility was nice but this was just such an upsetting experience that I can't see myself ever going back. I actually had a different service booked for later in the week that I cancelled as soon as I got home.”

Jason Beaton · Google · 29 Nov 2025

“Customer service wasn’t my cup of tea. We arrived 10 minutes before our massage and got let into the massage late; we lost time on what was supposed to be a 50 minute massage as a result of the slow check in process. During checkout I paid, and the person at the front desk told me to sit while they served other clients (to be clear service should be complete for a customer before moving on to the next). I found the whole front and back end of the experience to have ruined my experience and I wont return.”

J W · Google · 16 Jul 2025

“Came here for facial + massage special I purchased on Travelzoo. Despite the fact that there was a scheduling mixed-up, the staff here handled my situation with professionalism. Mark was able to figure out the situation quickly and Abby provided a great facial with superior customer service. Thanks again”

LiDa · Google · 15 Jul 2025

“I visited this location for the first time today and had a fantastic experience. My therapist, Danielle, was amazing, and the staff were warm and welcoming. I feel significantly more relaxed after my session.”

YOURHONESTQUEEN · Google · 10 Jun 2025

“5 stars are for Adam I had a hot stone 1 hour massage and he was the best. I have bruising from the hospital from catheters and I have chronic hair loss I felt 0 discomfort he knew exactly what he was doing he even massaged my scalp 😩 Definitely top 1 massage I have ever had. I will give this location a 2 stars compared to the others it does need a beauty touch in the rooms music is not individual speakers it’s a transition throughout the whole spa. And for some reason, they didn’t make direct payment to my insurance so paying out of pocket was a turn-off. For $208 I was overly happy with my service and not happy with the company.”

Julie C · Google · 7 Mar 2025

“Edited: While the staff are 5/5 for service & expertise the physical condition of this location is a 1/5. They need to update the 1990's look and feel. There are no mirrors (or one tiny 5x5 inch one) so after a facial or massage before you go back into the world you cannot look at yourself. The decor is ikea circa 2000 and so bad. The ceilings have tin foil on them for reasons unknown. And the carpets look like they need a deep clean. It's not an environment you want to spend time in 'pampering' yourself. The owners need to invest in this space because it's quite bad. Old: I had an amazing facial with Abby. She was very knowledgable and kind, and I knew I was in the hands of an expert. Left with glowing skin!”

Clinic details

Location

More in Toronto

(647) 350-4263

Open today until 9:00 PM

Hours

Mon – Fri
9:00 AM – 9:00 PM
Saturday
9:00 AM – 6:00 PM
Sunday
10:00 AM – 6:00 PM

Direct billing — not published

This clinic’s billing notice doesn’t name anyone it bills directly.

At the clinic

Accessibility

Step-free entranceAccessible washroom

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.