Greiche & Scaff Rockland

★ 4.2 (362 reviews)Mount Royal, QC(514) 739-2334

greiche-scaff.com

This clinic takes new patients by getting in touch

Greiche & Scaff Rockland does not offer online booking to new patients — you contact them directly to arrange a first appointment.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.2362 reviews · Google

sabah abdi · Google · 19 May 2026

Very disappointed with this optical shop. They overcharged me for my eyeglasses and convinced me to pay extra for insurance/protection coverage. Later, when I lost my glasses and tried to use the insurance I paid for, they refused to replace them or offer any reasonable solution.

Alexandra Gammieri · Google · 8 Feb 2026

I’ve been a patient of Dr. Lee for years, and she is consistently excellent, always pleasant, caring, and professional. The service here is always great, and I had an especially wonderful experience with Miriam, who provided outstanding customer service. This place truly makes you feel valued as a patient. Highly recommend!

houssam arbash · Google · 4 Feb 2026

I had a wonderful experience buying my glasses here. The staff was helpful, and I especially want to thank Nathalie for her exceptional service. She took the time to answer all my questions and helped me find the perfect pair.

Christine · Google · 18 Jan 2026

This situation was completely unacceptable. The service from Lebanese employee was already horrible, but it escalated into something far worse. After a negative review was left, the employee confronted and harassed the client in person, in the mall where she works, and in front of multiple witnesses. Instead of acting professionally or addressing the complaint through proper channels, she chose to publicly blame and intimidate the client, telling the client, they were the problem and not her. This was inappropriate, confrontational, and deeply unprofessional. No customer should ever be approached, blamed, or embarrassed in public for leaving a review. This behavior crosses a serious line and shows a complete lack of professionalism and accountability. Management needs to take immediate action. Treating people this way is out of hand and should never be tolerated.

ala55 waderni · Google · 18 Jan 2026

I have never been so stunned to see how a saleswoman can be so unprofessional in such a high class optometrist store. The old Lebanese woman was extremely rude and cold. I asked for her assistance, only for her to give me attitude, as if i was bothering her to do her job. I usually never take the time to write reviews but this type of behaviour does not represent the company at all. Its really saddening that 1 person ruins the whole brand. Unfortunately, this has been a horrible experience and its a shame because they have such beautiful items. Hopefully the management does something about this.

B A · Google · 17 Jan 2026

The staff puts lots of pressure and try to force the sale and when I said that I will probably be back as I was still hesitant, I was insulted in Arabic by the older sales lady. Worst experience I ever had buying glasses. Would not recommend.

Youssef Shahin · Google · 15 Jan 2026

I couldn’t be happier with my experience at this glasses shop. The eye examination was done very professionally and in a relaxed, comfortable environment. The staff went above and beyond to help me choose the perfect glasses, offering great advice and options. They have an excellent selection of frames, and the whole team is incredibly kind, knowledgeable, and professional. I will definitely be coming back.

Amphy Reyes · Google · 6 Jan 2026

I had a great experience with Charlene! She was very kind and helpful with me. I came in to adjust 2 of my glasses and she instantly helped me!

Rama Batal · Google · 4 Nov 2025

Absolutely amazing experience! The store is stylish and well-organized, with a great variety of trendy and high-quality eyewear. The staff were professional, patient, and helped me choose the perfect frame for my face. Fast service and top-notch lens quality. Highly recommend this place to everyone! 👓 Thank you Nathalie

Rosa Carpetti · Google · 21 Sept 2025

What a great experience we had. Soufian was kind, gentle and great with kids. He was attentive and patient with us. Highly recommend dealing with him when going to this branch.

Clinic details

(514) 739-2334

Closed for the day

Hours

Mon – Wed
10:00 AM – 6:00 PM
Thu – Fri
10:00 AM – 9:00 PM
Saturday
9:00 AM – 5:00 PM
Sunday
10:00 AM – 5:00 PM

Direct billing — not published

This clinic’s billing notice doesn’t name anyone it bills directly.

At the clinic

Accessibility

Step-free entranceAccessible parking

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.