Giovanna · Google · 29 Jun 2026
Reviews
Ratings are collected by outside services and may be combined — Clinicly rates no one.4.1251 reviews · Google
John-Wesley Hay · Google · 7 May 2026
“The team at this store deserves all the compliments I can offer. They were incredibly responsive to an urgent need for my daughter, fast tracking her through a just-in-time eye exam, and took great care to make us feel like some of the most important customers they have. Amazing service with a smile and grace!!! Thank you for making us feel special!”Read moreShow less
M · Google · 27 Apr 2026
“Worst service ever. They make multiple mistakes with orders and the prescriptions are never right. I had to go to another provider entirely to get the right prescription and order. Save the hustle!”
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Ihab · Google · 29 Mar 2026
“They fixed my Silhouette eyeglasses and gave me a new eyeglass-case all for free. Did my eye-exam with them as well. They are keen to please you and followup attentively to your questions. Great service and friendly staff. I recommend!”
Nunzio Guerrera · Google · 16 Mar 2026
“To Mariem and Dr Yassin and staff I want to thank you all for the amazing service and experience I had with all of you.😊😉”
3xtended · Google · 2 Mar 2026
“I went in without the intentions of purchasing anything. All I needed was for them to adjust my glasses that I bought elsewhere. They did not charge me any fees and helped me without hesitation. Very friendly and kind staff. I appreciate their help:)”
Yazdi Kapadia · Google · 7 Feb 2026
“I am very disappointed with the service. My mom is 90 years old and we made an appointment for eye exam at 2:30 . Someone from Greiche and Scaff called my mother the day before the appoiontment and asked if we could come at 1:00 pm instead and we agreed. So we show up at 1:00pm and are told to have a seat ( very uncomfortable chairs ). So we waited and waited for the doctor to call my mother's name. It's now after 3:00 pm and we are still sitting there. TWO HOURS of waiting. No one checked up on my mom, they all saw us sitting there for two hours. People who came in after us were called in to see the doctor. Finally after the third person who came in after us was called, we had enough. I told the clerk to cancel our appointment and we walked out. The receptionist had the nerve to ask why we are leaving. Here's the kicker. In the same area is a New Look. We went there to make an appointment. They took my mother in right away. Within ten minutes we were in the exam room with the doctor. The exams were done and my mother selected her frames ( second pair was free ) and we were finished within one hour. Very happy with New Look, much better service and attention . Never stepping foot in Greiche and Scaff again .”Read moreShow less
Liana Starnino · Google · 28 Oct 2025
“Mariem was super helpful! I went to the store with a request to adjust my glasses that were purchased online and she adjusted my glasses with care and free of charge. Due to Mariem's great service, I will be purchasing glasses from Greiche&Scaff from now on, especially since my current optician was unwilling to provide the service even though I've been a client with them since 2017.”Read moreShow less
Amy Wong · Google · 18 Aug 2025
“Worst service ever received in my recent visit. I have been a loyal customer since the past 6 years. Service had always been great with Fatima (excellent optometrist) and Irene. This last visit, unfortunately, the experience I received was very bad and unacceptable. The sales person refused to speak to me in English to begin with. My French is very minimal and I don’t understand technical terms. The sales person made my daughter translate, not even bothering to pause to ensure we understood properly. The service provided felt so rushed and they didn’t even measure the proper positioning of the lenses. As a result, the glasses did not work and I had to rebook an appointment to fix the problem. Today, I arrived 5 minutes before my appointment and told the staff. Unfortunately, after being told to wait I was completely dismissed for over 50 min, despite attentive services were given to many walk-in customers. At least 3 sales people knew I was waiting, glanced at me but ignored me. I felt disrespected, discriminated and ignored because of language differences. Thank God I went up to Serghei, and he delightfully helped me, and he discovered the lenses were off by 6 mm, which was huge difference. Unfortunately this will most likely be the last pair of glasses I would purchase here. Montreal is bilingual. For healthcare related services, please be ready and show respect to serve customers in language of their choice.”Read moreShow less
Philip M · Google · 22 Mar 2021
“The team here have been giving our family excellent service for over 20 years. Very easy to deal with. Clean and bright store. COVID-19 restricts 5 clients in the store max.”