Marty Laskosky · Google · 14 Jun 2026
“This is an absolutely wonderful care centre”
Good Samaritan (Dr. Gerald Zetter)
★ 4.0 (31 reviews)Edmonton, AB(780) 431-3909
Reviews
Ratings are collected by outside services and may be combined — Clinicly rates no one.4.031 reviews · Google
heidi czarnietzki · Google · 4 Dec 2025
“I am very very grateful for the caring staff, housekeeping, food service, laundry, ot, physio, rec therapy,medical staff, pastoral, hairdressing and all the others who keep the ship afloat. They do great work with limited resources!! Thank you so much!!!!”
Deanna Paton · Google · 24 Sept 2025
“My grandmother resides here and I work out of town and am often not around. When I do pop in to see her, she seems happy, her room and her person is clean and she has her friends. The staff keep me regularly updated on her and how she is doing; knowing that I am out of town. Unfortunately my grandmother injured herself a while back (through no fault of the home) and the nurses did an amazing job of keeping me in the loop, working with me and the hospital and doctored to make sure she is cared for properly and I know where she was at all times. I have thought often about moving her closer to me so I can see her more often but honestly, she is so happy where she is that I believe that would just be selfish on my part and I have such a good network of caregivers at Dr. Zetter that I worry I wouldn’t have if I moved her. Very happy and lucky that I was able to find her a place with Dr.Zetter 3 years ago; it was the only place my late grandfather would accept to move her to so he could visit every day. Thank you to the care workers for taking care of her and others, I know it’s not always an easy job!”Read moreShow less
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Adam Rogers · Google · 25 Oct 2023
“Continuing my tour of Edmonton nursing homes / LTC facilities I found this one to be Very homey and down-to-earth. The residents can create their own gardens and there are visits of animals. The residents can have their pets visit. The vibe seems quite laid back. Spoke with one resident who said she had been there for 7 years and loved it. My sister and I both took a tour with Joanne, who was very informative and helpful. She and her colleagues seemed to be there as their vocation, and not just a job. UPDATE 24/10/23: Moved my Mom here from Jubilee. She is much happier here. Still sharing a room unfortunately but the room is twice the size as the one at Jubilee. Also meals are on the same floor as her room, and not in a big hall downstairs like at Jubilee. Biggest advantage is that no long lines for the elevators”Read moreShow less
Jordan Yarmey · Google · 20 Aug 2023
“For the amount of money it costs residents to live here you would think that they would have enough staff to take care if the residents properly. My Grandma has accidents and they often "clean her" but don't clean her room. So she's stuck living in a room that's disgusting. After spending some time with her we had found they hadn't even washed her correctly and that she still had "stuff" on her hands. It's absolutely disgusting to put someone through that. That's how people get sick and stuff like that spreads fast in a care home. She has lost something like 12-15 pairs of glasses (some prescription) and the staff has no idea where the glasses are going. She has had property from her room taken, staff has no idea. I don't think it is the staff's fault as much as it is the management and the lack of staff in general. For what these people have to pay to be treated the way they are is just unacceptable in my opinion.”Read moreShow less
Bob Hanscom · Google · 26 Sept 2022
“My mother has been in the nursing home for the past 2.5 years ........ most of the personnal are extremely accomodating , and do care . Friendly staff . We as a family are happy we put our mother in the Dr. Gerald Centre Good Sam”
Lucas Smith · Google · 28 Oct 2020
“The idea of responsibility and accountability seems to be something many of the staff here have trouble comprehending. If your parents or grandparents are sent here, you need to babysit the staff and make sure they do their job.”
Joyce Andre · Google · 29 Dec 2019
“My mother-in-law resides here, for a few years now. The last few weeks when you get off the elevator on the 3rd floor you get a powerful smell of urine, today when it was mentioned up on the floor the response was "well they are a bunch of old people". My sister in law told her it's not acceptable and said it just shows the quality of care is going down. The lady said she will bring it to the attention of someone. That is pretty disgusting. Also the whole ambience of the cafeteria has gone down hill since Wayne was let go 2yrs or so ago. He always had it decorated for the season and was friendly and always said hello and would stop to chat if he had time. Now it is just an institutional feeling environment. Very sad at the decline of the environment.”Read moreShow less
F Chapelle · Google · 7 May 2018
“When the time comes and you/and yours needs care... Dr Gerald Zetter Care Centre is a clean, bright, well appointed place that takes care of you/or your love ones. They take some of your worry away.”
Khaleeka B. · Google · 28 Jan 2017