Get Well Clinic

★ 4.0 (223 reviews)North York, ON(416) 508-5691

WSIB direct billing
getwellclinic.ca

This clinic takes new patients by phone

Get Well Clinic does not offer online booking to new patients — you contact them directly to arrange a first appointment. Prices and the team below are current; the appointment itself is booked on their site.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.0223 reviews · Google

Sarah Griffiths · Google · 29 Jun 2026

Efficient & friendly staff. Short wait. Very clean. Dr. Liu was terrific. Thank you.

Lindsay Liu · Google · 9 Apr 2026

Dr. Greg Young is a highly professional and excellent doctor. He is also very empathetic and communicates clearly.

Laner · Google · 5 Feb 2026

Today I attended Get Well Clinic while suffering from fever and a severe sore throat. The clinic is advertised as a walk-in clinic with specific operating hours posted at the entrance. Based on this clearly stated information, I reasonably expected the clinic to be open and providing walk-in services. Upon arrival, I was left waiting outside before the door was eventually opened. Once inside, despite my medical condition, I was asked whether I had booked an appointment. When I explained that this is a walk-in clinic, I was told that I should have checked online because the clinic was not operating today. This response is unacceptable. A healthcare provider has a clear responsibility to honor the hours and services it publicly advertises. It is not reasonable to shift this responsibility onto a sick patient who has relied on the clinic’s own posted information. If walk-in services are not being provided on a given day, this must be communicated clearly and in advance. Failing to do so, and then placing blame on the patient, reflects a lack of accountability and professionalism. Leaving a patient with fever and throat pain waiting outside in cold conditions due to poor internal coordination is not consistent with acceptable healthcare standards. A walk-in clinic implies accessibility, reliability, and responsibility toward patients. This experience demonstrated a serious failure in meeting those basic expectations. And I know no one it’s going to replying to this review

Danielle Tong · Google · 22 Jan 2026

I am incredibly grateful to have had Dr. Yu as my family doctor for several years. She is always kind, patient, and attentive, and it means a great deal to me that she speaks Mandarin as well. I have several complicated health issues, and Dr. Yu’s care and support—both professionally and personally—have brought me tremendous comfort and reassurance over the years. Although the office is busy and routine appointments are usually booked about two weeks in advance through the online system, I have always felt well cared for. For urgent concerns, the clinic offers walk-in hours, which is very reassuring. I also truly appreciate the front-desk assistant, who is thoughtful and reliable and always returns phone calls after messages are left.

Vicky · Google · 3 Oct 2025

After I confirmed my pregnancy here, I met a very good doctor. Dr. Ha is very patient and responsible. My English is not good, and he also thoughtfully communicated with me through an interpreter. Communicating with him makes me feel at ease and not anxious. I am really lucky to have met such a professional and patient doctor. The front desk staff of this clinic are also very friendly. This is really a great clinic.

Michael Chan · Google · 22 Sept 2025

My nurse practitioner and the doctors I’ve seen here are all excellent, and the front desk receptionists also deserve credit. Everyone here is truly efficient and respectful. In such a busy healthcare system, it’s rare to find a clinic like this. I especially like that I can book appointments online. Of course, I still have to wait at the clinic many times, but I completely understand.

Kelly D · Google · 25 Nov 2024

I almost don’t want to review this clinic as I want to keep it a secret. It’s a short drive from my home and has easy parking in the back. I didn’t have to wait long when I came as a walk in, and the doctor I saw was knowledgeable, thorough and used technology to help educate me about my issue. I found the whole approach refreshing and not rushed. He offered different options for medication, but next time I should remember to ask about cost, as one was not covered by my health insurance and was a bit expensive. Not the doctor’s fault. I will definitely be coming back with my family in the future.

Cathy Tse · Google · 14 May 2024

This walk-in clinic is fantastic. I booked an appointment online and was able to arrange one for the next day. When I arrived much earlier than my booking, the receptionist was composed but kind and quickly took my information. I didn't have to wait long to see the doctor. My daughter and I were fortunate to consult with Dr. Ha, who patiently asked various questions to make an accurate diagnosis. I asked for his suggestion regarding my daughter's medication for another issue. He prescribed an alternative, gave suggestions, and referred us to a specialist. The experience made us feel well taken care of.

Allan C · Google · 18 Feb 2024

There's less and less walk-in clinics these days. Glad to see this one operating conveniently located on Sheppard Avenue. Staff are friendly, and there's free parking at the back of the building. They will see patients without OHIP, and take payment. Make an appointment ahead of time, and there's typically very little wait.

Arno · Google · 23 Jun 2022

The problem I've had when calling the Get Well Clinic is that I've not been able to reach any one during their hours of operations. And I have tried several times. When I call the clinic, my call is not answered by a person. I do however have 6 options to choose from, from the clinic's automated telephone attendant. None of these options lead me to speak to an employee of the clinic. I have tried all automated options and all of them led me to a mailbox where I could leave a voice message. Before leaving my message, the automated attendant further informs me that it may take up to 48 hours for someone to respond to my message. At no point during my call, is there an option to be connected to the front desk or reception. And yet, the clinic does have a front desk/reception area which is staffed with anywhere from 1 to 3 employees. Furthermore, the employees at the front desk do interact with patients, at least face-to-face. I know this for a fact since I have interacted with them when making my payments for services rendered, when they have checked my ID, my temperature etc. So why is it impossible to reach the front desk by phone? Does the clinic have a policy not to answer phone calls directly from patients, and if so why? What would be the rational for implementing such a policy in a medical clinic? Or is this just a case of poor administrative practices on the part of the administrators and management of this particular clinic? In any case, on Wednesday November 3rd, I left a message with my contact information for someone to call me back. The automated attendant specified that it may take up to 48 hours for my call to be returned. Today is November 4th and I did not receive a call back. If I don't get a call back by the end of business November 5th, the clinic will have failed to deliver on its commitment to return my call within 48 hours. For now, I will give the clinic the benefit of the doubt by rating them at 3 stars. If by the end of the day tomorrow, Friday November 5th, my call is not returned, I will downgrade my review to a 1 star. Addendum: On Tues. Nov. 9, 4 days (96 hours) after leaving my message, I received a call back from one of the clinic's receptionists. 4 days later. My review for this medical clinic remains at 1 star.

Clinic details

(416) 508-5691

Opens today at 1:00 PM

Hours

Monday
9:00 AM – 5:00 PM
Tuesday
9:00 AM – 1:00 PM
Wednesday
1:00 PM – 5:00 PM
Thursday
9:00 AM – 5:00 PM
Friday
9:00 AM – 1:00 PM
Sat – Sun
Closed

Direct billing accepted

This clinic says they bill:

OHIPWSIB

At the clinic

Accessibility

Step-free entranceAccessible parkingAccessible washroom

Parking

Free parking lot

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.