J Schoennagel GM · Google · 20 Jun 2026
GeneCare Massage & Wellness
★ 4.6 (65 reviews)New Westminster, BC(604) 525-9557
7 notes from the clinic before you book7 notes before you bookReadHide
Your appointment is reserved specially for you! 24-hour notice is necessary for cancelling or rescheduling appointments, we understand that illness can arise unexpectedly.
First cancellation due to illness will be waived as a courtesy. For any subsequent cancellations, a fee will apply as follows:
Missed appointments/no shows with less than 24 hours notice will result in a 100% charge fee , and will be charged to the credit card on file.
Invoices overdue by 7 days will be charged to the credit card on file along with a 5% late fee .
We unfortunately do not accept WCB cases in the meantime.
All direct billing is on a best-effort basis. At times, for reasons beyond our control, insurance providers may require you to claim from your end. If we cannot direct-bill, the treatment must be paid at the time of the visit. Currently, we do not support Empire Life & Equitable Life . All other insurance providers are supported.
We do not take any WCB Claims. If you are in an Open WorkSafe Claim, we will have to refer you a different clinic.
About the clinic
GeneCare Massage & Wellness is a massage therapy, acupuncture, and chiropractic clinic in New Westminster. The clinic’s catalogue lists 69 bookable treatments, with a team of 16 practitioners. Lymphatic drainage, custom orthotics, and prenatal and postnatal care are among the services offered. Cupping treatment is offered as a restorative technique to release muscular tension and encourage relaxation. GeneCare Massage & Wellness is open seven days a week. Their front desk direct-bills ICBC and MSP (premium assistance), and submits claims to extended-health plans.Reviews
Ratings are collected by outside services and may be combined — Clinicly rates no one.Michael Aaron Pineda · Google · 27 Feb 2026
“Mark Wang is absolutely amazing. From the moment I walked in, he made me feel comfortable and listened to exactly what my body needed. The massage was hands-down one of the best I’ve ever had—perfect pressure, incredibly relaxing, and also very therapeutic. I left feeling refreshed, loose, and pain-free. Mark is professional, skilled, and clearly passionate about what he does. I can’t recommend him highly enough and will definitely be booking again!”Read moreShow less
sasha hane · Google · 25 Feb 2026
“Manny was good therapist that taking care of patient well!”
All 10 reviews →Show fewer
Ashley Daniels · Google · 22 Feb 2026
“Very helpful reception for booking. RMT Manny is fantastic and friendly, been going to him over 1 year. Nothing but positive feedback from me.”
Emma libre · Google · 9 Feb 2026
“Jessica at reception is incredibly helpful and polite, and Amanda, the RMT, is absolutely wonderful—so professional and skilled. Amazing experience overall. Highly, highly recommend this place!”
Marina Radjenovic · Google · 24 Dec 2025
“Unfortunately my experience wasn’t that great. First of all they don’t have a washroom, you have to go outside in the hallway if you need to, and it’s part of the busy mall, gym beside etc. It’s very noisy. Massage it’s self was 3 of 5 maybe. I mentioned I need my quadriceps to be massaged good, the therapist almost didn’t touch it. So bad pressure, was painful most of the time, . I don’t know how they don’t know that in some certain areas pressure can’t be hard, like kidneys and inside of the arms and legs. Front part of arms she didn’t touch it. Not pleasant experience ☹️”Read moreShow less
Eva · Google · 2 Aug 2025
“I see Stefanie twice a month for the last year. She has relieved a lot of tension in my shoulder / neck area and got me through the summer with my achilles tendonitis. She provides excellent deep tissue massage. Very clean and welcoming area. I highly reccommend Stefanie for your next massage.”Read moreShow less
Ana paula Morais · Google · 14 Nov 2024
“Very cozy and clean. The receptionist Julia is lovely. Highly recommend.”
PristineVIImages Photography · Google · 6 Oct 2024
“If I could- I would put 0! I’m client for this clinic for many years (10 years) with different owner (Leon), honest and professional himself and his all team. Never had any problems. Now with new owner Victoria, I got into situation that they told me I have no services left( my covered services are somehow disappeared ).Once receptionist saying I have no services left , an other time it’s being expired. I was asking to provide me full record ( what and how much they charged my insurance company and when I used all services) with my signatures and why I haven’t received any documents about expiration dates, which I should of signed. My calls to clinic and to the owner been ignored! As running business myself in Canada - REPUTATION is very important, also the Law. Looking at other reviews when they need clients they call like spams, but when they need to resolve issues and give customer service - NOONE is there. To All clients of this clinic, who is using insurance, double check of what/how/how much . What they are doing with your money and coverage.”Read moreShow less
Je Go · Google · 3 Aug 2024
MSP (premium assistance)







