GeneCare Massage & Wellness

★ 4.6 (65 reviews)New Westminster, BC(604) 525-9557

Extended health plans direct billingICBCMSP (premium assistance)
genecarewellness.com
Next openingToday · 1:15 PM41 openings free today
Typical price$80–$140half of 57 listed prices, on $35–$312
Care offered6 disciplines65 services · 13 practitioners
Last checked2 hr agoopenings, straight from the clinic’s booking calendar
7 notes from the clinic before you bookRead

Your appointment is reserved specially for you! 24-hour notice is necessary for cancelling or rescheduling appointments, we understand that illness can arise unexpectedly.

First cancellation due to illness will be waived as a courtesy. For any subsequent cancellations, a fee will apply as follows:

Missed appointments/no shows with less than 24 hours notice will result in a 100% charge fee , and will be charged to the credit card on file.

Invoices overdue by 7 days will be charged to the credit card on file along with a 5% late fee .

We unfortunately do not accept WCB cases in the meantime.

All direct billing is on a best-effort basis. At times, for reasons beyond our control, insurance providers may require you to claim from your end. If we cannot direct-bill, the treatment must be paid at the time of the visit. Currently, we do not support Empire Life & Equitable Life . All other insurance providers are supported.

We do not take any WCB Claims. If you are in an Open WorkSafe Claim, we will have to refer you a different clinic.

About the clinic

GeneCare Massage & Wellness is a massage therapy, acupuncture, and chiropractic clinic in New Westminster. The clinic’s catalogue lists 69 bookable treatments, with a team of 16 practitioners. Lymphatic drainage, custom orthotics, and prenatal and postnatal care are among the services offered. Cupping treatment is offered as a restorative technique to release muscular tension and encourage relaxation. GeneCare Massage & Wellness is open seven days a week. Their front desk direct-bills ICBC and MSP (premium assistance), and submits claims to extended-health plans.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.665 reviews · Google
5 ★89%
4 ★2%
3 ★2%
2 ★2%
1 ★6%

J Schoennagel GM · Google · 20 Jun 2026

I was very pleased to be given a same-day appointment, and enjoyed a superb massage by Manny. The treatment benefitted me greatly; he gave me relief from two particular issues that have been bothering me for a long time. The centrally located facility is very clean and pleasant, and there is free parking in the parkade.

Michael Aaron Pineda · Google · 27 Feb 2026

Mark Wang is absolutely amazing. From the moment I walked in, he made me feel comfortable and listened to exactly what my body needed. The massage was hands-down one of the best I’ve ever had—perfect pressure, incredibly relaxing, and also very therapeutic. I left feeling refreshed, loose, and pain-free. Mark is professional, skilled, and clearly passionate about what he does. I can’t recommend him highly enough and will definitely be booking again!

sasha hane · Google · 25 Feb 2026

Manny was good therapist that taking care of patient well!

Ashley Daniels · Google · 22 Feb 2026

Very helpful reception for booking. RMT Manny is fantastic and friendly, been going to him over 1 year. Nothing but positive feedback from me.

Emma libre · Google · 9 Feb 2026

Jessica at reception is incredibly helpful and polite, and Amanda, the RMT, is absolutely wonderful—so professional and skilled. Amazing experience overall. Highly, highly recommend this place!

Marina Radjenovic · Google · 24 Dec 2025

Unfortunately my experience wasn’t that great. First of all they don’t have a washroom, you have to go outside in the hallway if you need to, and it’s part of the busy mall, gym beside etc. It’s very noisy. Massage it’s self was 3 of 5 maybe. I mentioned I need my quadriceps to be massaged good, the therapist almost didn’t touch it. So bad pressure, was painful most of the time, . I don’t know how they don’t know that in some certain areas pressure can’t be hard, like kidneys and inside of the arms and legs. Front part of arms she didn’t touch it. Not pleasant experience ☹️

Eva · Google · 2 Aug 2025

I see Stefanie twice a month for the last year. She has relieved a lot of tension in my shoulder / neck area and got me through the summer with my achilles tendonitis. She provides excellent deep tissue massage. Very clean and welcoming area. I highly reccommend Stefanie for your next massage.

Ana paula Morais · Google · 14 Nov 2024

Very cozy and clean. The receptionist Julia is lovely. Highly recommend.

PristineVIImages Photography · Google · 6 Oct 2024

If I could- I would put 0! I’m client for this clinic for many years (10 years) with different owner (Leon), honest and professional himself and his all team. Never had any problems. Now with new owner Victoria, I got into situation that they told me I have no services left( my covered services are somehow disappeared ).Once receptionist saying I have no services left , an other time it’s being expired. I was asking to provide me full record ( what and how much they charged my insurance company and when I used all services) with my signatures and why I haven’t received any documents about expiration dates, which I should of signed. My calls to clinic and to the owner been ignored! As running business myself in Canada - REPUTATION is very important, also the Law. Looking at other reviews when they need clients they call like spams, but when they need to resolve issues and give customer service - NOONE is there. To All clients of this clinic, who is using insurance, double check of what/how/how much . What they are doing with your money and coverage.

Je Go · Google · 3 Aug 2024

Best massage ever had,! I’m not comfortable having a massage with a male therapist but the receptionist said I should try and I don't have to change my clothes, wear what ever it is. So I did, MARK WANG has a passion with his work, you will feel the pressure from head to toe that released the muscle tension and makes you feel better and relaxed. Highly recommended. Thanks Mark

Clinic details

(604) 525-9557

Open today until 9:00 PM

Hours

Mon – Fri
9:00 AM – 9:00 PM
Saturday
9:00 AM – 8:00 PM
Sunday
10:00 AM – 8:00 PM

Direct billing accepted

This clinic says they bill:

ICBCMSP (premium assistance)Extended health plans

Free today

41 openings
Julie CarrAcupunctureFrom $35 for 15 min — the lowest acupuncture price shown for this clinic.1:15 PM1:30 PM
Liangxuan (Victor) WangMassageFrom $40 for 25 min — the lowest massage therapy price shown for this clinic.1:20 PM1:35 PM
Rachel KongMassageFrom $40 for 25 min — the lowest massage therapy price shown for this clinic.2:30 PM3:00 PM
+35 more openings today

At the clinic

Accessibility

Accessible parking

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Booking and fees

  • Advance notice to cancel1 day

    24-hour notice is necessary for cancelling or rescheduling appointments, we understand that illness can arise unexpectedly.

  • Credit card to book

    Missed appointments/no shows with less than 24 hours notice will result in a 100% charge fee , and will be charged to the credit card on file.

  • Fee for a missed appointment

    Missed appointments/no shows with less than 24 hours notice will result in a 100% charge fee , and will be charged to the credit card on file.

Read from the clinic’s own words. Confirm when you book.