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Function First

★ 4.9 (132 reviews)London, ON(519) 204-5215

Extended health plans direct billing
functionfirstlondon.ca
Next openingTomorrow · 10:00 AM1 opening free Tomorrow
Typical price$107–$130half of 23 listed prices, on $74–$155
Care offered4 disciplines26 services · 9 practitioners
Last checked2 hr agoopenings, straight from the clinic’s booking calendar
4 notes from the clinic before you bookRead

If this is your first time visiting our clinic for any service, please make sure to book yourself an INITIAL ASSESSMENT timeslot . This allows the clinician adequate time to conduct the proper assessment along with your treatment.

Cancellation Policy Reminder While we understand that emergencies may arise, we kindly request that cancellations are made as far in advance as possible and only when absolutely necessary. Our clinicians reserve space for you each day and are only paid when services are provided. Appointments cancelled in less than 24 hours to the time of their appointment (including no-call, no-show situations) are subject to a minimum of a 50% of the appointment fee.

Michelle is NOT currently able to take on NEW clients after 3:30pm - please reach out to Michelle directly if you are looking for PRENATAL massage therapy after 3:30pm

We do not take WSIB or MVA claims and are not an OHIP clinic. We directly bill to extended health companies as able. We are not able to bill directly to Sunlife

About the clinic

Registered Massage Therapy Booking ahead is recommended, as time slots fill rapidly. Saturday hours available with Matt. Scott and Sarah are not currently able to take new clients Physiotherapy Kayla, Brittany and Megan work with adults with joint, muscle and nerve (musculoskeletal - MSK) pain. Brittany sees clients in clinic or via telehealth. Megan also works with females with pelvic floor concerns. Megan is currently booking new MSK assessments Fridays. Kayla+Brittany have reduced new assessment times until September . If you have been referred specifically to Kayla by the Rapid Access Clinic or your family doctor, please contact us directly at hello@functionfirstlondon.ca Pelvic Health Physiotherapy - Megan works with us on Fridays- her schedule is available for online booking! See below for details on this service. THANK YOU, and see you soon!Read more about Function First

Services & prices

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.9132 reviews · Google

Ramin Rouhi · Google · 12 May 2026

“Matthew was very friendly and professional. He clearly knew what he was doing and always respected personal boundaries, which made me feel comfortable during the session. Overall, it was a very positive experience.”

Radka Pivrnec · Google · 5 Jan 2026

“I have been going to Function First for years. The service is exceptional! I have used both services they provide. Massage Therapy: I go to Scott for massage therapy on a regular basis to prevent back pain and when my back is acting up. Scott is an excellent massage therapist. He listens, is very knowledgeable and answers my questions patiently. And boy is he funny yet professional! He makes you very comfortable from the moment you walk in the door. Physio: I have gone to Kayla for physio when I busted my knee. Ortho dr just game me steroids injection which we all know is not good. Kayla basically got me back on my feet. I went in on crutches and walked out without them. Now it wasn’t a miraculous healing but lot of excercise work under Kayla’s supervision. It took a long time but I am happy to report my knee is doing fabulous. If you ever have a need for physio or massage therapy this is the place to go!!!”

Mer · Google · 7 Aug 2025

“I was in last evening to see Michelle for a Massage. Michelle is ”Magical”. She gives more than hundred percent to ensure that her client leaves pain free after her treatment. Thanks Michelle!”

Ryan Vandertol · Google · 15 Jul 2025

“I had my first massage with Matt over the weekend, and I can’t say enough about how great the experience was. He was incredibly knowledgeable, listened carefully to what I needed, and delivered an exceptional massage. If you're in the London area and looking for a massage therapist, I highly recommend Matt. I’ll definitely be back!”

Malati Dahal · Google · 23 Jan 2025

“I had my first massage with Sarah today, and it was an amazing experience! She was absolutely fantastic—professional, skilled, and made me feel completely at ease. As it was my first time, I wasn’t sure what to expect, but Sarah exceeded all my expectations. I left feeling relaxed and rejuvenated. Highly recommend her services to anyone looking for a wonderful massage experience!”

Adela Gorodzinsky · Google · 10 Oct 2024

“The place is clean. The service is highly professional, courteous, on time. I have received Michelle's services for about 3 years on and off. She is consistent, highly skilled, knows how to listen and has a nice presence that instills confidence and hope in me. Highly recommended!”

Pierce Remler · Google · 28 Sept 2024

“I've been working with Matt for massage therapy the past few months to help with my back pain and my knee pain. He's done an amazing job! He takes the time to listen, provide good advice, and makes sure you feel comfortable the whole time. My pain is gone and I've been able to work and exercise a lot easier since our first session. Highly recommend getting a massage here!”

Sannidhi Hegde · Google · 20 Sept 2023

“I want to express my utmost gratitude and admiration for the exceptional care I received from Kayla, the physiotherapist recommended by a doctor at Victoria Hospital. After enduring persistent neck pain that was causing dizziness, I had sought help from several physiotherapists in London, but it wasn't until I had the privilege of Kayla's expertise that my condition finally found relief. During my appointment with Kayla, which extended well beyond an hour, she conducted a comprehensive examination and asked me many relevant questions. Her commitment to ensuring that my problem was addressed accurately and effectively was evident from the outset. Kayla initiated our session with a seemingly simple exercise, which she patiently guided me through until I had shown improvement. To further assist me with my recovery, she thoughtfully provided supporting videos via email, ensuring that I could continue the exercises correctly at home. What sets Kayla apart is her unwavering dedication to the well-being of her patients. She refrains from scheduling unnecessary follow-up appointments and instead, maintains communication through email, offering guidance and checking on progress. Most notably, Kayla embodies empathy and a genuine desire to assist her patients in overcoming their health challenges. Months later, when I experienced knee swelling, Kayla's thorough examination revealed that the issue stemmed from my back, not my knee. Her diagnostic prowess is truly remarkable. I cannot recommend Kayla enough, and I consider myself fortunate to have found such a skilled and compassionate physiotherapist. Thank you, Kayla, for your unwavering commitment to my health and well-being. You are the best!”

Bernice Embree · Google · 19 Mar 2023

“Kayla is an exceptional physiotherapist who truly cares about her patients. She is attentive and knowledgeable. I received excellent care from Kayla, as she listened to my concerns and helped me to set achievable goals. She is quick to divert a plan if it isn't resulting in improvement. She always followed up our sessions with an email and pictures of the suggested exercises to ensure that I understood the plan. Kayla only recommended follow-up appointments if I felt they were necessary, however, she encouraged me to contact her if I had any questions or needed to tweak my program. In addition, Kayla contacted me a few days into my program to see how the exercises were working for me. I highly recommend Kayla and her team if you are looking for personal and effective service!”

Susan Shkrum · Google · 15 Feb 2023

“Friendly staff. Kayla is an exceptional physiotherapist. She is experienced, professional and knowledgeable . Her patience, kindness and expertise got me on the road to recovery from pain I thought would never go away. She provided me with immediate relief at appointments and personalized exercises to work on at home. I highly recommend Kayla and could not be happier with my results.”

Clinic details

Location

More in London

(519) 204-5215

Closed for the day

Hours

Monday
8:00 AM – 8:00 PM
Tuesday
9:00 AM – 8:00 PM
Wednesday
9:30 AM – 8:00 PM
Thursday
8:00 AM – 8:00 PM
Friday
9:30 AM – 2:00 PM
Sat – Sun
Closed
Alert me about any opening here

Direct billing accepted

This clinic says they bill:

Extended health plans

At the clinic

Accessibility

Step-free entranceAccessible parking

Parking

Free parking lot

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

Elsewhere online