Fortius Physiotherapy & Wellness

★ 3.9 (43 reviews)Thorold, ON(289) 362-3340

Services & prices

This clinic hasn't published any bookable services yet.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.

3.943 reviews · Google

José María Delgado · Google · 5 Jun 2026

“What lovely and enthusiastic people are Rutuja, Thayna and Lindsay, at Throld Medical Clinic Physiotherapy. A Great service. These guys are always willing to help. Thank you so much from the bottom of my heart.”

Mike Harris · Google · 4 Jun 2026

“Amazing. Caring, empathetic. Anyone complaining about the wait surely doesn’t complain about the time they get when they are seen. Appreciate that because he’s one of a kind. So very grateful for him.”

Danielle Michael · Google · 2 Mar 2026

“ZERO STARS IF I COULD....... Well the receptionist ALL of them are RUDE and NEVER take accountability for their behavior but are the first to dish out the blame game. I was told by the male receptionist that someone would call me back to switch an appointment and they NEVER did. The day comes for my appointment and clearly I can not make it because I've been calling to switch it for weeks but only got told we will get back to you, nothing else. Called again to switch my appointment, where I'm met with a hostile woman telling me I should have called earlier. Well you see, I've been trying since the second week of February, thank you, so this is not my fault as I have done my due diligence and called MULTIPLE times, so this is indeed your office's fault. If this doctor is aware of how his staff behaves that's not right but if he's not then I suggest you get new staff that will actually answer the questions your patients have, make calls back and not have to have people calling in daily to get things fixed or changed and still be told the same thing. The wait times alone are ridiculous as well and makes it so people are already frustrated, having rude staff on top of that just makes this place unpleasant all around. My family will be looking for a new physician because I will not be spoken to the way this staff speaks to me I was nothing but pleasant because I know how people can get when fingers are pointed in directions that could have been handled differently. I will not be cut off and made it out to be my fault when your incompetent staff can not handle the tasks at hand. It's really not difficult to be nice to people especially when it is your office fault for the lack of communication. Kindness is free and we were taught this at a young age. Maybe take some classes to re-educate how to treat people with kindness oh and how to answer the phone, RUDE RUDE RUDE RUDE RUDE. I actually do hate calling or even coming here because of how the staff not all but most speak to people.”

Elena Bezhina · Facebook · 14 Jan 2026

Recommends

“I am very thankful to Fortius. Very professional and caring center. Every staff member is knowledgeable and extremely friendly. Great help in my recovery after a bad car accident.”

Caleb · Google · 10 Nov 2025

“I've always had to wait 1 to almost 3 hours when I've had an appointment. It's being treated almost like a walk in. There is no point of booking an appointment if you're appointment is NEVER on time. I understand things are and busy and 15-20 minutes late is fine but legit waiting that long for an appointment is crazy”

Frank Fazzalari · Google · 5 Jun 2025

“I’ve been seeing Dr. Tatzel for 20 years, and I have to say that doctors like him are hard to find — and, unfortunately, becoming a diminishing breed. He has always been thorough, honest, and genuinely caring. I was fortunate to know him before he became my doctor, and I consider him a friend. It’s bittersweet knowing that he’ll be retiring soon. Thank you for all the years, and best wishes for a well-deserved retirement. Saluti my friend”

Rieanna Couture · Google · 5 Mar 2025

“dr Timothy Tatzel Always has a wait time of 6+ months . Never can figure out what’s going on medically , When you miss an appointment, they won’t see you until you pay for your next appointment . It’s so hard to get an appointment to see him , His wife works there and she’s god awful rude !!!!!!!”

Todd Sanders (The Toddfather) · Google · 27 Jan 2025

“Went here to see the cardiologist all the reception people were awesome. The technologist girl was phenomenal and my cardiologist. She was great as well. What a great experience.”

Simon Alvin · Google · 8 Nov 2023

“I called this medical clinic so many times they don’t pick up the phone I don’t know why. The Receptionist Debbie is so RUDE 😡 she does not know how to properly answer patients. After calling for 1 week straight they finally pick up the call and reply by saying all the other spots have been booked up the latest appointment is 2:15 and 4:30. Like if you would off picked up your phone for once I’ll be able to book a spot.If you are a patient of Dr. Kaufmen please remind him about firing her she is useless and have no manners how to talk to patients.”

Matt Zaccaro · Google · 11 Mar 2023

“Good doctor, but terrible reception. I had gone in for an ultra sound test on a blood clot ordered by the walk in clinic (because it takes months to get an appointment with my family doctor Dr tatzel). After getting the results sent to my family doctor I was then contacted by his extremely rude receptionist v I believe, saying that they didn't have time for me and I'd have to go back to the walk in. What's the point of a family doctor then? Finally after already seeing the walk in twice I was able to get an appointment at Dr tatzels. After sitting in the waiting room for 2 hours past my appointment time and still having other people in front of me who had been waiting 3+ hours! I couldn't wait any longer and left. I then get a very unprofessional phone call from the same rude receptionist saying that I'm a unreliable patient and will have to find another family doctor. I wouldn't recommend this office to anyone until they get their reception figured out because it's not worth the wait or the headaches on the phone.”

Location

Hours

Monday: 8:00 AM – 4:00 PM
Tuesday: Closed
Wednesday: 8:00 AM – 4:00 PM
Thursday: Closed
Friday: 8:00 AM – 4:00 PM
Sat – Sun: Closed

At the clinic

Accessibility

Step-free entranceAccessible parkingAccessible washroom

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

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