Family Eye Care

★ 4.7 (156 reviews)Hamilton, ON(905) 385-3661

Extended health plans direct billing
fechamilton.com
Next openingNot checked yetwe have not read this clinic’s calendar
Care offeredOptometry3 practitioners

This clinic takes new patients by phone

Family Eye Care does not offer online booking to new patients — you contact them directly to arrange a first appointment. Prices and the team below are current; the appointment itself is booked on their site.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.7156 reviews · Google

Rosemarie Piantoni · Google · 8 Jul 2026

Very Friendly staff. Dr. Nida Malik was very patient with me and took her time explaining what my concern was with my eye issue. Left there feelling better and I look forward to my next appointment.

Ellen Healey · Google · 9 Jun 2026

Very professional caring administrative staff. Dr. Malliick is very approachable and helpful. There appears to have been a complete turnover in staff without any impact to the clients.

Christine Morgan · Google · 27 May 2026

This was my first time meeting Dr. Malik . She was very welcoming and thorough with testing . I even said when I left “I felt I was in good hands for the health of my eyes”.

Nancy McGregor · Google · 17 Apr 2026

I’ve been going to this doctors office for many years and enjoyed all the staff even when I had Dr. Bihun , however I just had one experience today because all the Admins seem to be new there who was very rude as I called in to order my contact lenses. However, she asked me what kind and I told her the brand name but I wasn’t sure the rest because I was not at home to look at and get my contacts. I was at work when I was calling.. I asked her if she could please pull it up in the system in my chart and she just said that it’s in your chart in the back and not on system file so I asked her if she could please get it. I felt that she was expecting me to know all this information but could not help her I just felt she wasn’t very helpful and helping me out as I had to ask her to check my chart that would have the correct info on it. Just to let you know, it starts with front line staff when people call in because that’s a major to satisfaction in service

Cathy Prince · Google · 14 Apr 2026

Everyone at Dr Malik’s office is friendly and professional. Dr Malik took the time to explain procedures, answered all my questions, helped me make decisions regarding my eye health and then helped me pick out suitable frames. A great first experience. I look forward to a long lasting relationship with the folks at this office!

Nadia Madi · Google · 10 Apr 2026

Dr. Melissa Oliver, Optometrist, has been caring for my son for about a year. Today, at her new clinic, she examined him with the same kindness and dedication as always. When I thanked her, she said, ‘I am here to make your life easier, not harder.’ This kind of humanity is what every doctor should have. I am truly grateful and highly recommend her.

Kathryn Brink · Google · 9 Apr 2026

Very thorough eye exam. Very kind and caring doctor. We really like the way Dr Malik informed us what to expect throughout the exam. We felt comfortable and relaxed, confident Dr Malik knows what she’s doing. Thank you Dr Malik! Sincerely, Kathy and Henry Brink

Nancy Volpato · Google · 9 Jan 2026

The staff have always been wonderful and Dr. Malik is a great doctor. She's very kind and courteous and it was really special to hear about her family. I'm very happy to have Dr. Malik replace Dr. Bihun after his retirement.

Jo-Anne Train · Google · 18 Nov 2025

I recently had an appt with Dr Malik, and may I say that the time I spent with her was nothing short of a positive experience. Dr. Malik maintained a professional conduct, patience, understanding and respect towards my concerns. Simple and to the point. Thank you so much Dr Malik for your kindness. Regards Jo-Anne

Marco A. Rico-Thirion · Google · 15 Nov 2025

I had an excellent experience at this eye care centre. Dr. Nida Malik made sure I was well-informed during my appointment and was very attentive and professional with the questions I had. Their selection of eyewear is fantastic — a great variety of styles and brands to choose from, making it easy to find something based on your needs. Their up-to-date technology was truly impressive. They offer an ultra-detailed eye scan, which gave me a clear understanding of my eye health. It’s reassuring to know they use the latest tech to support their assessments. The rest of the team also made sure I felt comfortable throughout my visit. Highly recommend to anyone looking for top-quality eye care and exceptional service!

Clinic details

(905) 385-3661

Opens today at 9:00 AM

Hours

Mon – Tue
9:00 AM – 5:00 PM
Wednesday
9:00 AM – 6:00 PM
Thu – Fri
9:00 AM – 5:00 PM
Saturday
9:00 AM – 12:00 PM
Sunday
Closed

Direct billing accepted

This clinic says they bill:

Extended health plans

At the clinic

Accessibility

Step-free entranceAccessible parkingAccessible washroom

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.