This clinic takes new patients by getting in touch

Durham Medical does not offer online booking to new patients — you contact them directly to arrange a first appointment.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.2285 reviews · Google

Colette · Google · 11 May 2026

Excellent service from the Occupational Therapist Amelia in addressing and resolving the safety concerns concerning a scooter purchase. Her due diligence in ensuring the safety of the potential user was top-notch.

Shane Morris · Google · 7 May 2026

With a struggling at night with having Ataxia.I needed a bed rail

Karen Sears · Google · 29 Apr 2026

I purchased 2 pairs of compression stockings last year and tried on one pair, only to find out they measured me wrong and I was told that you cannot return them. First of all, when I put them on as directed by smoothing them up the legs, the crotch was at my knees. So, then I pulled and pulled (which you are not supposed to do, but I had no other choice) and the crotch is still about 4 inches too low and the waist hits below the belly button, which does nothing for blood pooling in the stomach. I am on disability and do not have the money to replace these. I would highly recommend NOT going here. *Edit: I went back and was measured again. Sure enough, they had measured me incorrectly. Their response, we can replace the one pair that you didn't open. Great, but what about the $200 spent on the other pair? I asked for the manager to call me because how am I supposed to know if the stockings fit, if I don't open them and try them on? Ironically, I was told by the girl who measured me, not to go somewhere else to buy them, as I wouldn't be measured correctly... Anyway, I am still waiting for a call from the manager from over a week ago.

Zia Siddiqui · Google · 24 Apr 2026

It was my first visit to this place. Mostly, they sell orthopaedics items like crutches, bands and supportive gears. Well-organized and we'll trained staff.

Kim Boulter · Google · 2 Apr 2026

I want to give a BIG thank you to Samantha and Hunter for helping me with my mother’s Halsa bed and Domus mattress. They went out of their way to secure an urgent service appointment to ensure the comfort and safety of mom and the care team she works with. I cannot thank you enough for your quick, compassionate support. As always, the team at Durham Medical provides exceptional service.

Richard Fortin · Google · 19 Mar 2026

Two years ago, I purchased my first compression garment from Durham Medical. Since then, I have been fitted for at least another half dozen garments from their specialist Nicola Bedford. This has been an excellent and painless experience. The measurements were always 100% accurate and I am always satisfied with the fit. She smoothly and quickly processes the payments from the Ministry of Health(with help from Holly), which allows me to immediately complete my insurance claim. Most important, Nicola is very knowledgeable about the many issues and adjustments that lymphedema patients must deal with and always offers advice. She is pleasant to deal with. Rick

Nasser Sharif · Google · 23 Feb 2026

June is very helpful, kind , patient. Knowledgeable person, great communication & she helped me a lots for the last a few years & I’ll continue with her & her Team to get help bc she’s very supportive & understanding person , truly I’m very happy with her & her GREAT TEAM. Many thanks to all of you & God bless you. 🥰❤️❤️❤️❤️❤️

Grizz B · Google · 17 Dec 2025

Durham Medical recently had to repair my Golden power lift chair. The staff were very professional, empathetic and resolved my issue. Their director, however, is another matter. Rude, constantly interrupts, refuses to advocate for his customers and hangs up on them. Additionally, because he is the "Director" no escalation of his actions are available to be forwarded to the owners, due to the fact that the "Director" has to pass them up the chain of command. He is the sole reason I will never do business with Durham Medical again. Absolutely unprofessional.

Cheron Pereira · Google · 13 Aug 2025

Donna was very polite, helpful and kind. She took the time to help me find the perfect fit for my knee brace and made me feel comfortable. Despite having to come back with a prescription I was extremely happy with her level of customer service. Thank you Donna you are an asset to Durham Medical

zee williams · Google · 26 Apr 2025

Had a wonderful experience at first purchasing multiple mobility aids. Absolutely horrendous once received and start needing repairs or services. Called so many times but no one returns calls. If I had known this is how they treat people after I would have never purchased from them

Clinic details

(905) 728-1112

Opens today at 9:00 AM

Hours

Mon – Fri
9:00 AM – 5:30 PM
Sat – Sun
Closed

Direct billing — not published

This clinic’s billing notice doesn’t name anyone it bills directly.

At the clinic

Accessibility

Step-free entranceAccessible parking

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.