← Back to search

Dirty Laundry Therapy

★ 4.2 (153 reviews)Ottawa, ON(613) 416-8386

✓ Accepting new patients
dirtylaundrytherapy.janeapp.com
Next openingMon 21 · 11:00 AM2 openings free Mon 21
Listed prices$160.50–$224.703 services list a price
Care offeredCounselling4 services · 1 practitioner
Last checked57 min agoopenings, straight from the clinic’s booking calendar

Services & prices

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.2153 reviews · Google

Tori Wishart · Google · 22 Jul 2026

“I am so grateful I was able to use this service while my building laundry facility wasn’t available. It isn’t all that much more expensive especially when you add in detergent, time, folding, scheduling etc Crystal is so nice and very caring.”

Flavien B · Google · 15 Jun 2026

“Great comfortable laundromat with all that you need and opened late. Couldn't be better.”

Emily Nicholson · Google · 13 Apr 2026

“Had a great experience with Kintsugi! Needed an extra large blanket cleaned - they picked up, cleaned and delivered all seamlessly and with great customer service and a reasonable cost.”

Samantha Clarke · Google · 28 Feb 2026

“This laundromat is clean and has everything you need including last minute laundry essentials, toys for kids, magazines, comfortable chairs. The owner is especially kind and makes herself available for any of your concerns. The odd times I’ve needed to be let in she always answered and helped me. Thanks so much!”

Isa Leclerc · Google · 23 Feb 2026

“If you’re looking for someone you can trust with your laundry this is it! She’s detail-oriented, fast, and always delivers great results. Clothes smell amazing, are folded beautifully, and the service is stress-free every time. 10/10 recommend!”

Raymund Khosiking · Google · 20 Feb 2026

“We’ve been very happy with Kintsugi Laundry Therapy. As a corporate client, consistency and reliability matter a lot to us, and they’ve been great to work with. The quality of the laundry is excellent, turnaround time is quick, and pickup/delivery is always smooth and well communicated. Their team is responsive, easy to deal with, and very professional. Pricing is fair for the level of service provided, and overall they make the whole process simple and stress-free for us. Highly recommend them for both personal and commercial laundry needs.”

Jana Shoemaker · Google · 20 Feb 2026

“My friend stayed at my house and asked if my Mom had recently visited because my fitted sheets were so expertly cleaned and folded. It was all Kintsugi! My laundry is done with scentless products to protect my sensitive skin and Kintsugi's one-hour pick-up and delivery windows remove any stress from out-tasking this chore.”

Josh Vicki · Google · 14 Feb 2026

“This was late last year but till this day I fold my socks differently after using their pick up / drop off service. I was visiting Toronto for a week for a but had to travel to Vancouver for a conference last minute but we had 2 days between travel days and traveled to Ottawa. We were in need of laundry service and The Westin only offered dry clean and every other laundry mat seemed far so we decided to give Kintsugi a try. Did it feel strange to give our clothes to someone and hope we get them back in time (turned around in under 24 hours). The service was great, pick up was easy and she was friendly and we received our clothes very clean and folded neatly - would use again. Great value for convenient service!”

Stephanie Cloutier-Tawse · Google · 14 Jul 2025

“Easy to get to location along a well-served bus route, bus stops are on the same block. The place is always clean, the prices are good and the machines always wash and dry my clothes well and quickly. The payment app is easy to use and often gives you rewards via a point system. The owner is really nice. Tons of cute shops, coffee shops, restaurants around if you want to go out while you wait. If you want to stay in, there’s a small seating area. The app notifies you when the wash/dry is done.”

Ben Foley · Google · 10 Mar 2024

“I came in to a great looking laundromat and calm atmosphere. After a few tries at starting the washers it was clear the management was terrible. Once I looked passed the front desk well… you’ll see. I paid for EVERY SINGLE MACHINE (15 total) and yet there was only 1 that was working. I had to wait twice as long just for the one machine and it’s quite disappointing to see 15 pending payments on my credit card. I wish I could just get 1 break in my life. This place is broken. The grey colouring means out of service.”

Clinic details

Location

More in Ottawa

(613) 416-8386

Alert me about any opening here

Direct billing — not published

This clinic’s billing notice doesn’t name anyone it bills directly.

At the clinic

Accessibility

No step-free entrance, per GoogleNo wheelchair accessible seating, per GoogleNo wheelchair accessible washroom, per Google

Parking

Paid street parking

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Getting seen

  • Accepting new patients

    Accepting new patients

Read from the clinic’s own words. Confirm when you book.