HAYA JUMAA · Google · 6 Jul 2026
Reviews
Ratings are collected by outside services and may be combined — Clinicly rates no one.4.51,738 reviews · Google
Maksym Luhovyi · Google · 6 Jul 2026
“I want to say a huge thank you to Bahieh and Ibrahim for their help with my new car purchase and for making a great deal happen. They were very attentive, patient and genuinely tried their best to make sure I was happy throughout the whole process. I definitely recommend Lexus Erin Park. They have a great team and provide excellent customer service. I also had a service inquiry and want to give a huge shoutout to Was’m, the Service manager, for resolving it in a very quick and professional manner. Overall, a great experience.”Read moreShow less
Trung Gia · Google · 23 Jun 2026
“I had an excellent experience with Lexus from start to finish. Jason made the entire vehicle purchasing process smooth, professional, and stress-free. I truly appreciated his honesty and attention to detail throughout the process of purchasing my new Lexus TX350. I would also like to recognize Cheryl in the service department. She was friendly, professional, and extremely helpful. Thank you for making this such a positive experience. I look forward to being a Lexus customer for many years to come. ⭐⭐⭐⭐⭐”Read moreShow less
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lan Huynh · Google · 23 Jun 2026
“On Father's Day weekend, June 20, 2026, I would like to express my sincere appreciation to my Lexus Service Advisor (Jessie Yang) for providing exceptional customer service. Your professionalism, attention to detail, and commitment to ensuring my vehicle received the highest level of care were truly outstanding. Despite the busy holiday weekend, you took the time to answer my questions, keep me informed, and make the entire service experience smooth and stress-free. Your dedication reflects the premium standards associated with Lexus and is greatly valued. Thank you for your kindness, expertise, and excellent support. It was a pleasure working with you. Main thing: 1 got my car back in 2 hours (I did enjoy my Father's day weekend) A super 5 stars go to Jessie Yang Thanksss Jessie :)”Read moreShow less
Azores 23 · Google · 9 Jun 2026
“I was referred to Erin Park Lexus because my experience since I bought my car September 2025 at Lexus Oakville has been a nightmare from day one! I dealt with Was’m Mughal ( Service Manager) when I brought my summer tires and rims to have put on my car and store the winter ones with Erin Park Lexus. I brought concerns regarding my car and informed him know I’m very meticulous about my car and always do spot checks before and after I pick up my car to ensure everything is okay due to a prior dealership damaging my car twice ( Oakville location) Was’m didn’t judge me and understood me and reassured me the staff takes very good care of the clients car ( from putting mat covers and seat cover protection) He was very professional when I first met him and throughout my interactions with him. Was’m was polite, patient with my questions in detail and answered them without making me feel unintelligent. I felt respected and appreciated as a new client. He even opened the car door when I was leaving which is what thru always do there. Was’m definitely exemplified excellence In customer service and shows he is committed to following through with Lexus Values and mission to new clients and current clients. The staff was pleasant as well. The representative also cleaned and washed the rental before I took it ! overall the vibe of the dealership had a welcoming positive energy which is great. No ‘ stuck up’attitudes. My car originally came from Erin Park Lexus and I regret not going there to begin with. I Will definitely refer people to him and the dealership. Thank you Was’m!”Read moreShow less
Shelley · Google · 8 Jun 2026
“Siddiq was an absolute pleasure to work with when purchasing our RX450h. From the moment that we walked into Erin Park Lexus and he warmly greeted us to the pickup of our new vehicle, he was professional and patient. We needed a vehicle quickly and he ensured not only an early delivery but the exact trim package that we requested. He intuitively knew how much we looked forward to this purchase and wrapped it up on delivery with a big red bow. A car purchase made memorable!”Read moreShow less
RAFI AHMAD · Google · 14 May 2026
“I had an outstanding experience at Erin Park Lexus thanks to Vani Parashar. She was extremely professional, knowledgeable, and genuinely caring throughout the entire service process. Vani kept me updated at every step, explained everything clearly, and made sure all my concerns were addressed promptly. Her attention to detail and customer-first attitude truly made the experience stress-free and pleasant. It’s rare to find someone who combines professionalism with such excellent customer service. I highly recommend Vani and the service team at Erin Park Lexus to anyone looking for exceptional service. Thank you again for going above and beyond!”Read moreShow less
Siji Puliyodil · Google · 7 May 2026
“My partner and I had an amazing experience at Erin Mills Lexus, all thanks to Fahab. From start to finish, he was incredibly patient, knowledgeable, and never once made us feel pressured. He took the time to truly understand what we were looking for and helped us find the perfect car. The entire process was seamless, stress-free, and actually enjoyable because of his professionalism and genuine approach. The reason we chose Erin Mills Lexus was because of Fahab and the outstanding customer service he provided. We highly recommend asking for Fahab if you’re looking for someone who truly cares about making your car-buying experience a positive one. Thank you again for everything!”Read moreShow less
Merdad Shirin · Google · 18 Apr 2026
“Worst service centre I’ve been to. I brought my car in for an oil change, tire swap, and brake inspection. When I booked the appointment, I was told it would take about four hours (which is ridiculously long), so I planned to pick it up after 5 pm. However, when I dropped the car off at 12 pm, I was told it would take longer. They gave me a rental and said the car would be ready the next day at 7:30 am. I rearranged my schedule, woke up early, and drove 20 minutes, only to find out the car still wasn’t ready. They didn’t bother notifying me. Although they claimed they called multiple times, I had no missed calls. In the end, I had to pick up the car the following day, almost 48 hours later. To make matters worse, the tires were still covered in lubricant from installation!”Read moreShow less
Tarique Alam · Google · 30 Oct 2025
