Crosstown Massage Therapy

★ 5.0 (13 reviews)Vancouver, BC(604) 562-5858

Extended health plans direct billing
crosstownmassagetherapy.ca
Next openingMon 21 · 1:00 PM4 openings free Mon 21
Listed prices$145–$2054 services list a price
Care offeredMassage therapy4 services · 1 practitioner
Last checked2 hr agoopenings, straight from the clinic’s booking calendar
6 notes from the clinic before you bookRead

All New Patients must complete our online Health Intake form to avoid congestion in the clinic and to maximize your treatment time. The intake form can be found in your inbox upon completing your booking. Please fill out the form as soon as possible or within 24 hours of booking the appointment.

We offer direct billing to most insurers. Many insurers allow RMTs to direct bill, but however some insurers require patients to pay privately and submit receipts to their insurer directly. Some insurers may also require a doctor’s referral. We ask patients to make sure they understand their insurance requirements.

“CANADA LIFE, SUNLIFE, DEJARDINS, PACIFIC BLUE CROSS, GREEN SHIELD and many more”. CROSSTOWN RMT’s CAN SUCCESSFULLY DIRECT BILL to these companies.” Some insurers such as MANUAL LIFE require patients to pay up front as Direct Billing is not allowed.

All RMTs at Crosstown Massage Therapy are opted out of ICBC/WCB, which means we ask patients to pay privately and ask patients to submit these receipts to their adjustor. Thank you.

PLEASE STAY HOME IF YOU HAVE A COUGH, RUNNY NOSE, FEVER OR FEELING UNWELL/SICK/FLU-LIKE SYMPTOMS.. PLEASE RESCHEDULE WHEN THESE SYMPTOMS HAVE RESOLVED. THANK YOU.

24 hours cancellation notice is required or the full fee is charged to the patient.

About the clinic

Crosstown Massage Therapy is based in Vancouver and offers a catalogue of 4 bookable treatments. The clinic is open seven days a week and the building has a step-free entrance. Their front desk direct-bills Canada Life, Empire Life, and Pacific Blue Cross, and submits claims to extended-health plans.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
5.013 reviews · Google
5 ★100%
4 ★0%
3 ★0%
2 ★0%
1 ★0%

Rachel Wong · Google · 10 Aug 2025

Holy crow, almost don’t want to write a review for her because it may be harder to book an appointment I’ve never “believed” in RMTs for so many years because I have commitment issues seeing clinicians on a regular basis. I never thought massage therapy would do anything for me Tia is so good that’s she’s the one therapist I’ve been seeing regularly for more than a year now. (That’s really unbelievable for me) Really amazing work and she puts so much heart in her patients. Wouldn’t go see anyone else

Daisy Shi · Google · 13 Oct 2021

Naomi is a great massage therapist. She takes the time to assess and is able to target the problem areas effectively. Given her previous kin background, she is very knowledgeable about anatomy. She is also able to useful education regarding self stretches and self massage to help promote wellness.

Deanna Lepke · Google · 12 Jul 2021

Naomi is hands down the most effective RMT I’ve ever had. She helped me with my injury and is a kind and thoughtful person to interact with. I would 100% recommend her to everybody.

Pedro Garcia · Google · 18 Sept 2020

I visited Vancouver for work and hurt my lower back really bad during my stay. I'm so glad I met RMT Ivonne, she focused 100% on helping me and made me feel way better in just a couple of sessions. I'd widely recommend her and definitely trust her expertise and professionalism.

Alma GA · Google · 17 Sept 2020

Ivonne is a great therapist. I suffered from headaches related to tension accumulated in my neck and shoulders. Her massage helped me right the way to release the tension and relieved my headaches. I go back to her every time I need some self care.

Nathan Dong · Google · 12 Sept 2020

I’ve seen several RMTs for various muscle tightness and limited range of movement issues in the past, but Naomi has been the most effective, thorough and knowledgeable by far. I always leave my sessions feeling refreshed and a bit more educated than when I entered. She takes time to understand what’s going on, explains what she’s doing and why while she’s doing it. She also teaches you stretches, exercises and self-massage techniques that you can use at home to maintain/improve your condition on your own. I noticed improvements in my muscle tightness and limited range of movement at the end of my first session with her, and have been back twice since. I look forward to seeing Naomi again in the future.

Yuan Li · Google · 5 Sept 2020

This is my new favourite massage place now. Ivonne is an amazing RMT. Her approach is very unique, and she fixed my shoulder pain. Her massage pressure is perfect for me. Yay, I got pain free shoulder back now. The treatment room is nice and cozy. Highly recommend this hidden gem to people who need a good place for massage.

Paula Gagne · Google · 1 Mar 2020

I will definitely be back to see Naomi, she provided an exceptional experience. Her approach made me feel supported and involved in developing my treatment plan. She was intuitive during the massage and knew how to work through my problem areas in a way that helped without being invasive or painful. I had the best sleep in a long time that night!

Julie Turley · Google · 26 Feb 2020

Naomi is a wonderful massage therapist who cares about her clients. She takes the time to understand what issues you are having and really focuses on those areas. I always leave feeling relaxed, renewed and put back together after my session. Looking forward to my next appointment!

Chris T · Google · 26 Dec 2019

Tia is great at relieving pain, additionally she is knowledgeable on how to rebalance musculature. In my treatment, we were able to unfreeze some muscle knots and start re-engaging muscles to correct my postural issues that were the root of my problem. She teaches at VCMT and knows her craft in and out. Definitely recommend.

Clinic details

(604) 562-5858

Open today until 5:00 PM

Hours

Monday
10:00 AM – 7:00 PM
Tuesday
8:00 AM – 6:00 PM
Wednesday
9:00 AM – 5:00 PM
Thursday
9:00 AM – 6:00 PM
Fri – Sat
9:00 AM – 5:00 PM
Sunday
10:00 AM – 5:00 PM

Before your visit

Forms to complete beforehand

All New Patients must complete our online Health Intake form to avoid congestion in the clinic and to maximize your treatment time.

Direct billing accepted

This clinic says they bill:

Extended health plans

At the clinic

Accessibility

Step-free entranceAccessible parking

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Booking and fees

  • Advance notice to cancel1 day

    24 hours cancellation notice is required or the full fee is charged to the patient.

  • Credit card to book

    A Credit Card is required to make an appointment .

  • Fee for cancelling late

    24 hours cancellation notice is required or the full fee is charged to the patient.

Getting seen

  • Forms to complete beforehand

    All New Patients must complete our online Health Intake form to avoid congestion in the clinic and to maximize your treatment time.

Health and safety

  • Reschedule if you are unwell

    PLEASE STAY HOME IF YOU HAVE A COUGH, RUNNY NOSE, FEVER OR FEELING UNWELL/SICK/FLU-LIKE SYMPTOMS..

Read from the clinic’s own words. Confirm when you book.