Creston Valley Hospital & Health Centre

★ 3.1 (37 reviews)Creston, BC(250) 402-6758

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Reviews

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3.137 reviews · Google

Ben Robitaille · Google · 14 Jun 2026

Absolutely horrid hospital, waited a very long time in ER with an Injury before someone helped me.

Corie fitterer · Google · 9 Jul 2025

This hospital need some better.or more qualified staff. I went there 3 time all 3 time they would t do anything for me, So the forth time I went to crambook. Not only did I get the help I need but he e referred me to a specialist. My daughter was also miss diagnosed at this hospital , and was almost had to be transferred by air to Vancouver. Something needs to be done so, THANK YOU FOR HEARING ME OUT.

Jordy Parslow · Google · 2 Feb 2025

I've lived in Creston my whole life and have Never had a good experience here very disappointed. Would rather drive to Cranbrook for now on. Would tell you all my experience but its a very long and personal stroy!

Darryl Kaufman · Google · 19 Jul 2024

My wife and I have a summer place in Boswell and I had a major medical issue in 2020. Was transferred by ambulance to the Creston hospital and had another seizure and then went into cardiac arrest. So grateful for the staff and doctors for such great care. They revived me and got me prepped for transfer back to Calgary. For a small town hospital I was so impressed by how compassionate and caring everyone was, especially to my wife.

Cody · Google · 17 Jul 2024

Not going to go into many details but, arrogant staff, staff leaves during bathroom break to go to another ward, threatens to not give pain meds unless does a bowel movement, giving Tylenol when needing something stronger to help with sevear pain due to multiple injuries, waiting times in ER can be almost half a day, early discharge as a result of negative feedback due to poor service. The Cranbrook hospital is so much better.

Jodie Graham · Google · 27 Apr 2024

Injured myself a local BJJ tournament in Creston. Friendly and efficient staff.. from the lady who greeted me at the emergency front entrance, to the nurse who took my blood pressure and gave me a painkiller.. Doctor was kind and had a good sense of humor. X-ray technician was also kind and very efficient. Hopefully I’ll never be here again… But if it were the case, I feel like I’d be in good hands. Thank you!🙏

Janet Meeds · Google · 1 Sept 2022

Had to take my husband into the EŔ today and I can't say enough good things about his stay. Triage was quick, straight into a treatment room. The nurses and lab tech were very gentle and explained everything they were doing and why. He had an EKG, blood work,IV, and was given starter doses of antibiotics.

Mitsy Baby · Google · 6 Jul 2022

Were in emergency as hubby was coughing, throwing up, had sharp pains in his side, and having extreme difficulty breathing and sitting up, and of course the wait was long. I had my mask on and of course he didn’t have one. Triage nurse after asking his symptoms in the waiting area then asks him where his mask his? I reiterate he is having extreme trouble breathing, hence the no mask, and her response is “I can’t breath either”. What a totally unprofessional sarcastic jab at a patient in that condition. A health care professional should be ashamed for such a rude and insensitive response when obviously an “I understand” was in order. If you can’t show some sympathy why are you a nurse? Then turned out hubby had to be checked into the hospital. And the nursing staff there were even ruder, not even just to patients but his doctor as well, who was very good. Went in to see him and the staff just speak down to you. One nice pleasant gal was just new so that helped. The other issue was the confused state everyone seemed in. Penticton was the second smaller hospital he had been at in his lifetime and the staff and care was exceptional. As Creston is a small town was expecting at least equally personable service. Do understand the medical profession is undoubtedly very trying these days but no excuse to treat people disrespectfully when a hospital environment already means durress.

Trista Klassen · Google · 3 Nov 2021

Thank you very much to Dr. Weaver and the two nurses who helped take care of me today. Had a migraine for going on two days. They were very thorough and made me feel very well cared for. Thank you again for doing such a wonderful job.

Amanda Richards · Google · 21 Feb 2019

In the past month I have gone to the ER and also today I went for an ultrasound appointment. Nurse at ER wouldn't even let me into the triage room, and told me to take some gravol, and go home and rest. (Had severe abdominal pain and vomiting), then after finally convincing her that I needed some help she went to put an IV in, she didnt put if into my arm or hand, where my veins were popping out, she stuck it right into my WRISTBONE!!! It was so painful and i asked her to remove it, and she did, she told me to stop overreacting and calm down. After a few hours I finally see a doctor, who was VERY NICE, I had to wait 8 hours in the ER for blood tests to get done. Then wa sent to Cranbrook, had an ultrasound there, it was discovered that I had appendicitis and needed emergency surgery! What in the world is the point of having an ER if they can't get simple bloodwork done, when needed, ultrasounds when needed, nurses who have horrible bedside manner and where saying "take Gravol" is their catchphrase?!?! What if my appendix has burst?! Today I went for an ultrasound, which I had to wait 4 MONTHS for, and the tech was incredibly rude!!! Argued with me about what was ordered and said she didn't think it was all needed because I just had one a month ago. So have no idea if she did what was ordered or not. NEVER AGAIN! Waste of time, and you NEVER treat people, patients the way I was treated there.

Clinic details

(250) 402-6758

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