Cranbrook Vision Care Optometrists

★ 4.6 (57 reviews)Cranbrook, BC(250) 489-2020

cranbrookvisioncare.com
Next openingNot checked yetwe have not read this clinic’s calendar
Care offeredOptometry1 practitioner

This clinic takes new patients by getting in touch

Cranbrook Vision Care Optometrists does not offer online booking to new patients — you contact them directly to arrange a first appointment. Prices and the team below are current; the appointment itself is booked on their site.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.657 reviews · Google
5 ★82%
4 ★7%
3 ★2%
2 ★4%
1 ★5%

DJK DJK · Google · 26 Jun 2026

The service that Cranbrook Vision Care provided , was outstanding. The staff were so helpful and caring! Thankyou, Daren

Tyler Donaldson · Google · 29 May 2026

I had a wonderful experience with Dr. Bernard. Very knowledgeable in his practice, and excellent communication.

Dustin Keller · Google · 18 May 2026

Had a fantastic experience at Cranbrook Vision Care. The receptionists were incredibly welcoming and friendly right when I walked in. Both the optometrist and the contact lens specialist were absolutely amazing to deal with—professional, helpful, and took the time to make sure everything was right. Highly recommend them for anyone looking for top-notch care!

Nicholas Kinar · Google · 7 May 2026

I went here today for the first time along with my mother and we had our eyes tested. The optometrist (Dr. Bernard) was very efficient, thorough and professional, and the office had excellent testing equipment. This is one of the best optometrists that I have had. The dispensary area is beautiful and there is a wide selection of glasses. The staff are helpful and courteous. I felt as if I was at home. Thank you for the good service and the great feeling.

Candace Spears · Google · 10 Jan 2026

Our family was so happy with the care we received. Excellent customer service. Amazing frames selection. Updated eye exam tools. We will return.. we have recommended this location to oodles of people in Creston.

Carolyn Martens · Google · 12 Nov 2025

I had an amazing experience! Kind staff and amazing Dr! Helped me get the exact prescription I needed that works best for me 💞

Jessica Grajczyk · Google · 15 Aug 2025

Brenda from Cranbrook vision care is awesome!! I have been having issues with a pair of glasses, and she went above and beyond to have them properly fitted and even reordered the lenses for me!

Kyler Oler · Google · 30 Jul 2025

With a grateful heart and tears of happiness I approach my pen at this time. Cranbrook Vision Care has transformed my life in a most exquisite performance of professionalism, kindness, and care. It all started with a bright smile and an understanding verse from the nice lady at the front desk who didn’t seem to be fazed at all by the fact that I didn’t know which way was up but instead took me in like her own, set me up with a comfortable chair and welcomed me to the family. In short order I was then invited to a room where several instruments were pulled out and used to shine into the very center part of my eye in a way that indeed caused a fellow to blink and blush and feel very well taken care of. I didn’t think my eyes were that cute but they displayed so much interest and took enough pictures that it not only made me believe I have something in there spectacular but also gave me an extreme boost with personal confidence and esteem. No longer will I have to hide my eyes in public as I now know that even the Optometrists are not only interested in but are excited about the well being of my seeing devices. The way they performed was nothing short of a miracle. Dr. Bernard was kind, inviting, and super knowledgeable. It was like reuniting with an old friend though I had never seen the “Prince of a Man” before in my life. After bonding in his amazing area filled with exciting instruments and bright lights I felt like a celebrity and though I left teary eyed and with enlarged pupils due to a wondrous hit of his powerful eye drops and instructions to not drive for a few I felt like the road rashed boy who had just been fixed up by a mother’s hug, a cookie, and a popsicle. We indeed met as strangers and left as brothers for who but a brother could be as dedicated to excellence as he was? …but that was not all…Dr. Bernard, in his overly polite way, handed me off to the warm, charming, understanding, inviting, caring, wonderful gal who took me on a whirlwind of an adventure picking out frames and fine tuning lenses to make me feel like an absolute king. She indeed treated me like royalty and when “buddy” showed up to voice his opinion on which glasses to pick she offered the same care to him even though his ideas may have been an easy “No!” …in an attempt to summarize a long and wonderful experience let me just say that whether you need your vision fine tuned or not I’d recommend stopping by for some entertainment and life encouragement. Every person I met from that place had the same values and vision. Inspirational would sum it all up if I could only choose one word. Even the finale was executed with a firework and an applause. Life is much, much better with them in my life! I will now be able to vividly identify all objects I may encounter with the crisp clarity that only Cranbrook Vision Care can create. My advice to all readers is to not hesitate to book an appointment and to enjoy every minute of it, from the entrance to the swipe of the card and the “Goodbye” everything was spot on. I can see clearly now!!!

Chase Johnson · Google · 6 Apr 2025

I pen this missive with the utmost alacrity and effusive gratitude. My recent sojourn to your esteemed establishment was nothing short of a revelation, a veritable epiphany of ophthalmic excellence. From the moment I crossed your threshold, I was met with a phalanx of solicitous staff, their demeanor radiating an eagerness to assist that bordered on the beatific. Their alacrity in addressing my inquiries and their consummate professionalism were truly commendable. Nay, they were exemplary! I felt like not merely a patient but a cherished guest in a sanctuary of visual acuity. The meticulousness with which my ocular parameters were assessed was nothing short of awe-inspiring. Cranbrook Vision Care has transcended the ordinary realm of optometry, ascending to the lofty heights of a paragon of customer service. I wholeheartedly bestow upon them every star, in fact, a grateful quintet, to be exact.

jake wills · Google · 26 Sept 2023

Took my 5 year old to Dr Robertson and he was amazing. Very kid friendly and professional. 5 star easy

Clinic details

(250) 489-2020

Open today until 5:30 PM

Hours

Mon – Fri
8:00 AM – 5:30 PM
Sat – Sun
Closed

Direct billing accepted

This clinic says they bill:

Extended health plans

At the clinic

Accessibility

Step-free entranceAccessible parkingAccessible washroom

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.