Closing the Gap Healthcare

★ 3.7 (18 reviews)St Thomas, ON(519) 631-9866

closingthegap.ca

Booking happens on the clinic’s site

Clinicly can’t see live times for Closing the Gap Healthcare — their scheduling system isn’t one we connect to. Prices and the team below are current; the appointment itself is booked on their site.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
3.718 reviews · Google

Susan M · Google · 6 Feb 2026

I was only allowed 2 visits even through dr stated as many visits as I wished as my hand had very bad contractors from a too tight cast , I called in advance when the visits were postponed due to weather .Yet the physio therapist far pls me I was just no show when Hexwas unable to be present because of weather . When weather became safer better for travel, I told my 2nd visit was my last, even though my dr prescribed as much visits as I desired. Physiotherapist gave me a few good exercises only .. no treatments like heat or electrical. Then the 2nd & last visit I had to sign many papers for the dr Ivwas told ?? Or to sign me off and paperwork for funding?? I wonder if funding was for just the 2 visits I recieved or all the visits I was suppose to receive?? .

Gary Bodkin · Google · 3 Jul 2025

My experience with "The Gap" in St.Thomas was excellent! Larry Needham took the time to listen to my concerns and develop a Physio program to help in my recovery from two separate accidents that I had. Very professional and very caring.

Maria Lynn Gillen · Google · 14 May 2025

I’ve had a new replacement four weeks ago and I am doing physiotherapy at closing the gap. I feel once every two weeks will really slow my progression down to be able to bend and straighten my knee. Everything I’ve read it should be once or twice a week every week

Lydia Vinet · Google · 16 Apr 2025

The care givers have been very nice especially "Mandy" We've had a few "hiccups" in regard to scheduling time of care through the day & occasionally still do, but that is more about the scheduling team at the agency. Mandy has been kind, caring & very open with communication with the care of my mother. Thank you Mandy.

Bill Buwalda · Google · 6 Aug 2024

Bill B here. Wonderful HSWs and PSWs. I agree 100% with Bill who reviewed previously. Thank you Taylor. You are a ray of sunshine and hope! Thank you all.

Bill · Google · 25 Dec 2023

After a bad experience with another care company I became acquainted with closing the gap & the first person they sent me was one of the best people oriented persons that I could wish for. If you could bottle her personality & give each care giver a sip before starting their day 5 stars would be returned each time. Thanx Penny

Kim Shouldice · Google · 17 Sept 2023

Excellent. Totally professional and extremely knowledgeable. I felt very comfortable and progressed on target back to stronger than when I started.

Mike Oden · Google · 15 Aug 2019

As an aging athlete, keeping all the moving parts moving effectively is critical to my overall well being. The team in St Thomas is professional, knowledgeable, friendly and effective. Two thumbs up !

The Moore Family · Google · 1 Apr 2019

Sent an email two weeks ago for their St. Thomas location asking if they provided a certain type of occupation health for kids via their website. I have yet to hear anything back. Terrible customer service. Even with a response now I would not use. Email response should always be 2 business days max.

Ida Martin · Google · 7 Nov 2018

Once I was able to get in (the time seems lengthy when you are in pain), right from the time I received the call for an appointment it was very pleasant. The two staff members...Larry and Lisa... that I had the opportunity to work with thru my healing process were supportive and helpful. Receiving a hard copy of each of the exercises you are given is very helpful. Keep up the good work. Thank you.

Clinic details

(519) 631-9866

Closed for the day

Hours

Mon – Fri
8:30 AM – 4:30 PM
Sat – Sun
Closed

Direct billing accepted

This clinic says they bill:

At the clinic

Accessibility

Step-free entranceAccessible parking

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.