Clear Stream Counselling

★ 3.8 (13 reviews)Hanover, ON(519) 589-6820

Accepting new patients
clearstreamcounselling.ca
Next openingFri 18 · 6:00 AM16 openings free Fri 18
Listed prices$251 service lists a price
Care offeredCounselling7 services · 1 practitioner
Last checked47 min agoopenings, straight from the clinic’s booking calendar

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Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
3.813 reviews · Google

John smith · Google · 25 Jul 2026

Wouldn’t recommend this place to my worst enemy, Ryleigh atleast forsure. My girlfriend started seeing her about 6 months ago and instead of changing for the better like we Were both hoping it would she has gotten worse in several ways. She specifically tells her to lie to me and hide things from me , has told her to leave me several times. We own a house, have a 1.5 year old child, and a pretty good relationship other then a rough patch when we were going through a lot of stuff in life about 2 years ago ( loosing 3 of my best friends and 3 family members within 6 months to start with and much more on top of that, ya I had a bit of a Drinking problem at the time because of it, witch I have cleaned myself up since ) Ryleigh obviously does not know both sides of the story and what I was going through at the time so should have absolutely no right to get into our relationship like that. Mainly just seems like she tells my girlfriend what she wants to hear so she’ll keep coming back and keep making her money, not at all because she cares or actually wants to help improve her life. I am and will do everything I can to save this family and just when I think things are looking up and my girlfriend is actually trying to make it work again, and has a heart to understand what I was going through, she goes and sees Ryleigh and then we’re back to square one of her saying she wants to give up because that’s what Ryleigh is telling her to do. She never once talked about leaving before seeing her she always said she’d push through and make things work for our family, she can’t get over the rough patch and forgive me even though I was going through literal hell at the time, and things are pretty good now, and instead of getting help to get over it like she went there to begin with Ryleigh has made her do the exact opposite. This girl should absolutely not have a therapist license.

Ted Clark · Google · 24 Mar 2026

My name is Ted, and Julia is my daughter. My wife passed away 20 years ago, and like most people who go through that kind of loss, there have been a lot of ups and downs along the way. For a number of years, I volunteered at a local funeral home doing bereavement support and groups. In many ways, Julia and I supported each other through those years. One thing I’ve learned about grief is that it changes you. You don’t go through it and come out the same—and you have choices along the way that shape who you become. Looking back, I can see I still had work to do. I carried anger at times and wasn’t always as calm or steady as I could have been. About five years ago, Julia introduced me to the Safe and Sound Protocol (SSP). I started listening to a 30-minute segment most days. At first, I didn’t think much of it—but over time, things began to shift. I noticed I was more relaxed. I wasn’t as quick to react or make angry remarks. I started sleeping better, and overall I just felt… better. What really stood out was when other people began to notice. They would say, “You seem different—more content, more relaxed. Things don’t seem to bother you the same way.” The change was gradual, but it was real. In the last couple of years, life brought some new challenges that I wasn’t sure how to handle. Julia suggested I see a therapist. That’s something I never would have done earlier in my life—but I did. And it made a big difference. I’ve grown stronger, more self-aware, and more comfortable with who I am. I’ve learned how to recognize my triggers and how to work through things—whether they’re big or small. Looking back, I believe starting SSP was an important step. It helped me settle in my system and opened the door for me to go further in my own growth, including therapy. The reason I’m sharing this is simple—if you’re unsure about trying therapy or something like SSP, I can only speak from my own experience, but both have helped me in a very real way. And yes, Julia is my daughter—but I also know how much she cares about what she does and how much she wants to help people. Ted

Vanessa Dabene · Google · 18 Mar 2026

I can’t say enough wonderful things about this play therapy clinic. From the moment we walked in, the environment felt warm, welcoming, and safe—exactly what you hope for when trusting someone with your child’s emotional well-being. The space is thoughtfully designed, full of engaging and therapeutic play materials that immediately put my child at ease. The therapists are incredibly compassionate, patient, and highly skilled. They truly understand how to connect with children in a way that feels natural and supportive. Through play, they’ve helped my child express feelings that we couldn’t always reach at home, and the progress we’ve seen has been nothing short of amazing. What really stands out is how they involve parents in the process. I always feel heard, supported, and given practical tools to continue helping my child outside of sessions. It’s clear that they genuinely care—not just about the kids, but about the whole family. If you’re looking for a place where your child will feel understood, supported, and empowered, I wholeheartedly recommend this clinic. It has made such a positive difference in our lives.

Lexa Kadlecik · Google · 18 Jan 2026

We did not feel comfortable with Julia or her services. The whole experience felt very money-driven, and we felt pressured rather than supported. The sales approach was aggressive, and it seemed like the focus was more on payment than actually helping us at the core. Overall, it left a bad impression and we would not recommend based on our experience. I wouldn't wish this experience on anyone.

Pure Element · Google · 4 Sept 2024

Ive been in and out of therapy almost my whole life. This team has been amazing and a pleasant experience all around. Very easy and accommodating for my overloaded schedule. Thankyou clarity clinic

Amy Nadeau · Google · 16 May 2023

The staff at the Clarity Clinic are very professional and kind. It’s the first time I’ve experience therapy that’s tailored to your personality and needs. They take the time to pair you with a therapist that you can connect with on a very deep level, making your sessions very effective and meaningful. I’ve never resonated with therapy in my past due to the fact that I wasn’t set up with a person who matched my energy and at the Clarity Clinic they make sure that you are set up for success by choosing somebody appropriate for your situation from inception. The sand therapy was also extremely interesting and beneficial to my healing journey. Highly recommend the approach they take.

Steve Gillies · Google · 9 May 2023

Our experience has been nothing short of incredible; from the time we submitted our intake form, to finding a therapist that was the perfect fit for both personal and child therapy, and then to our ongoing successful sessions. The support received has been multilayered and highly effective. Clarity clinic has a lot of various therapy services to offer. We have personally gained from talk/connection, sand, play and safe and sound protocol. I would recommend anyone reach out today.

Sarah Galbraith · Google · 22 Feb 2023

We approached this clinic almost a year ago to request a clinician long term. Waited two months to converse over the phone to assess if it was right for us. When we talked with them, we were informed that no one was available at the time, but we could wait till summer's end when they expected an influx of staff to support our needs. So, we waited. We had a therapist introductory call in September and decided to start booking appointments. Unfortunately, the day we were scheduled to have our first appointment, the clinician quit, and we went back on their waiting list to find a long-term, consistent connection with a therapist again. Two months later we received contact to book another introductory phone call with a new therapist to the clinic (also a student) who would be available to meet in person or virtually. This therapist came with their own clientele and only had space for a couple more. In person is a better choice and we booked a few sessions over the next few months. Fast forward to now, we have met three times and another two future appointments booked. BUT...we received an email update indicating the appointments booked in April are cancelled because they will no longer be a student and henceforth will not need to practice at the Clarity Clinic. They are leaving to work on their own virtually. We are welcome to move but, virtually which we openly indicated was not a good fit for us before Beginning sessions. The Clarity Clinic, in the first call back last spring, basically advertised their office as a standout in the community because of variety and qualifications of the staff (which no one has access to long term staff because they have their established clients already) And we would have the opportunity to build a long-term connection essential to growing trust, comfort and stability. With what we have experienced and know now, this feels like a very disingenuous presentation of mental health care for newcomers. Our options are to return to a waiting list again... for what? Another brief student encounter? Was this kind of information missing upfront on purpose? It would have been pertinent to our decision-making. I can assure you. The current trend we are experiencing is showing a misrepresentation of stability and availability. It is clear that we have a shortage of mental health support for ALL ages and this kind of short-term practice of interns/ students is simply prolonging a temporary band aid. What the community needs instead is long term, stable therapist connections. I wonder if the short retention is not necessarily the therapists' disinterest in serving their community but the Clarity Clinic's setup of their own business practices. What could they do better to make their internship a steppingstone into their practice instead of a means to an end of clinical hours achieved to their own professional freedoms?

Courtney McCarthy · Google · 13 Dec 2022

I attended couples counselling sessions over ZOOM with Renee. I am so grateful for the space she held for us. I felt seen, understood, and she helped us through an incredibly difficult period and through some really difficult conversations. I highly recommend the Clarity Clinic and specifically Renee, for anyone experiencing relationship difficulties.

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