Central Optometry

★ 4.8 (893 reviews)London, ON(519) 432-1875

Extended health plans direct billingAccepting new patients
centraloptometry.com
Next openingNot checked yetwe have not read this clinic’s calendar
Care offeredOptometry5 practitioners

This clinic takes new patients by phone

Central Optometry does not offer online booking to new patients — you contact them directly to arrange a first appointment. Prices and the team below are current; the appointment itself is booked on their site.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.8893 reviews · Google

Moses Ewane · Google · 21 Jul 2026

I am proud to say that I met very professional people who are helped me understand my problem and also dealt with it to my satisfaction. I would like to thank SABA in particular for all her wondrous virtues, ethics and the core competencies of care and customer service.

Jackie Reed · Google · 15 Jun 2026

Dr Ahmed and all of the office staff were super friendly and helpful. Very knowledgeable about eye issues and care. Gave me useful information about glasses and treatments without being pushy.

Spencer van Mil · Google · 3 Jun 2026

I have gone here twice now. They do very thorough exams and Dr. Francis does seem good. However, it does feel a bit like a money grab. When I initially registered for an appointment as a new patient, there were advertisements and sign ups for third party commercial products mixed into the intake forms. It was a bit deceiving as it felt mandatory to complete to attend your appointment...I had to email to clarify that it was not mandatory to complete those forms because the language was ambiguous at best (predatory at worst). I still attended my first appointment last year and had a good experience. This was 12 months and 2 weeks ago. This past weekend, I scratched my glasses and wanted to order new ones. I could not because they made my script expire after 1 year. So i had to pay out of pocket for a visit after less than 13 months because they made my script expire early. My insurance, in line with most plans in Ontario, only cover an eye exam every 2 years. All my previous scripts for glasses, from different optometrists, expired after 2 years (which lines up with the interval which most insurance plans will cover an eye exam in Ontario).When questioned, they said that this is following "guidelines". So again, it felt like a bit of a money grab to get an extra 200$ out of me. I didn't really have an option because you can't purchase prescription glasses without one. At this visit, she did make my prescription valid for 2 years at least...

Elyshia John · Google · 2 Apr 2026

Loved my experience here. I was booked with Dr.Francis and she was exceptional in going through everything with me in a way that was easy for me to understand. I also was going through a skin flare up but I was not made to feel uncomfortable about it at all. I also want to mention the other ladies that helped with my appointment, getting me set up for Dr.Francis - they were lovely and so helpful. All in all, I cannot recommend this place enough for a thorough eye examination.

Am Med · Google · 27 Mar 2026

Staff were very professional and the facility is clean, and presentable. The clinic has access the lastest tech as well as a great selection of glasses. Dr Francis is always professional, thorough and friendly. Visits are always a positive experience.

Sean Fraser · Google · 13 Mar 2026

I got in for my appointment on time and got through the examination very quickly. As I needed to replace my glasses I was given multiple choices and settled on a pair I loved, also very quickly. I can’t say enough good about the professionalism, knowledge and care of the staff at Central!

Laura Scott · Google · 1 Mar 2026

A delightful experience! Claire was efficient and entertaining through my extra set of tests and Dr. Sangster is really great, and I appreciated how knowledgeable and generous she was with her time, explaining everything thoroughly so I never felt rushed, and left my appointment with a thorough understanding. They also have the latest technology for testing your eyes in different capacities. Highly recommend!

Oluwakemi Nwabuisi · Google · 1 Mar 2026

From the front desk to the experience with the Drs down to making a glasses selection every touch point was exceptional. I felt welcomed and everyone I encountered was pleasant and patient.

Jave Young · Google · 13 Feb 2026

It was my first time visiting Central Optometry, and I had an excellent experience. From the moment I arrived, the team was warm, welcoming, and highly professional. The optometrist was incredibly thorough and knowledgeable, taking the time to clearly explain each step of the exam and answer all my questions. It made the entire visit feel relaxed and stress-free. The clinic is clean, modern, and very well organized, which added to the overall positive experience. I never felt rushed and genuinely felt that my eye health was their top priority. I would highly recommend Central Optometry to anyone in London, Ontario looking for exceptional eye care and outstanding customer service.

Jason Wang · Google · 3 Feb 2026

Dr. Francis is by far the most patient optometrist I have ever met. During my son Peter’s eye exam today, she used her extensive professional knowledge to answer all of our questions thoroughly and clearly. She was incredibly kind and approachable, which made the entire appointment completely stress-free. My son told me that he hopes all of his future appointments can be with Dr. Francis — and I would be more than happy to do so. Highly recommended!

Clinic details

(519) 432-1875

Opens today at 8:00 AM

Hours

Monday
9:00 AM – 6:00 PM
Tuesday
8:15 AM – 6:00 PM
Wednesday
8:00 AM – 6:00 PM
Thursday
8:30 AM – 6:00 PM
Friday
Closed
Saturday
9:00 AM – 2:00 PM
Sunday
Closed

Direct billing accepted

This clinic says they bill:

Extended health plans

At the clinic

Accessibility

Transit nearbyWheelchair accessibleStep-free entranceAccessible parkingAccessible seatingAccessible washroom

Parking

Free parkingFree parking lotFree street parking

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Getting seen

  • Accepting new patients

    Accepting new patients

Read from the clinic’s own words. Confirm when you book.