Celina Lai, RMT

★ 5.0 (8 reviews)West Kelowna, BC(250) 470-8177

Extended health plans direct billing
celinalairmt.janeapp.com
Next openingNone published
Listed prices$105–$1302 services list a price
Care offeredMassage therapy2 services · 1 practitioner
Last checked12 min agoopenings, straight from the clinic’s booking calendar
5 notes from the clinic before you bookRead

First Visit : Please complete the online intake form prior to your appointment and arrive five minutes before your scheduled time

Insurance : We provide direct billing to most insurance companies. Please bring your insurance card and provide the company, policy and plan number on your intake if you would like direct billing. We are not currently accepting any open WCB cases

Cancellation Policy : There is a 24 hour cancellation policy that includes a fee for any late cancels and no shows. Please let us know as soon as possible if you are not able to make it, as we do try and fill the spot

Payment : A card on file is required for appointments as this will be used to charge any late cancel or no shows, as well as for any appointment fees.

Waitlist : If the time you are looking for is unavailable, please place yourself on the waitlist to be contacted for any last minute appointments!

About the clinic

Celina Lai, RMT is a massage therapy clinic in West Kelowna. The clinic is open three days a week. Their front desk submits claims to extended-health plans, billing.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
5.08 reviews · Google

Val Saul · Google · 30 Apr 2026

Just had my first appointment! Amazing. Highly recommend!

Kristy Wilson · Google · 22 Jul 2025

I can’t recommend Celina enough! She is the perfect balance effectively addressing my musculoskeletal issues and keeping me completely relaxed without triggering my nervous system’s flight or fight response. During the massage, I feel very calm and at ease, which makes the experience very restorative. Since seeing her, I’ve noticed significant improvement in my neck and knee. Celina is fantastic at what she does, and I highly recommend her to anyone seeking both healing and relaxation.

Silvana · Google · 17 Mar 2025

Thank you Celina for such a great therapeutic massage! I appreciate you took the time to hear my concerns and you customized the massage to meet my needs. I feel so much more relaxed. I recommend this RMT and look forward to my next massage.

Phil Floro · Google · 2 Jan 2025

Awesome message

Meghan Edgson · Google · 8 Dec 2024

I would highly recommend seeing Celina for massage! Celina is an excellent RMT, I always leave my massage feeling pain-free and relaxed. Her space is very cozy and there’s lots of convenient parking.

Mila · Google · 5 Dec 2024

Celina is a great RMT - skilled, kind, and really attentive! She takes the time to listen and makes sure you feel supported. I highly recommend treating yourself to a massage with her :)

Clinic details

(250) 470-8177

Opens today at 11:00 AM

Hours

Monday
11:45 AM – 7:00 PM
Tuesday
2:00 PM – 7:00 PM
Wednesday
11:00 AM – 6:15 PM
Thu – Sun
Closed

Before your visit

Forms to complete beforehand

First Visit : Please complete the online intake form prior to your appointment and arrive five minutes before your scheduled time

Direct billing accepted

This clinic says they bill:

Extended health plans

At the clinic

Accessibility

Accessible parking

Parking

Free parkingParking available

Payment

Credit cards acceptedDebit cards acceptedCash only

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Booking and fees

  • Advance notice to cancel1 day

    Cancellation Policy : There is a 24 hour cancellation policy that includes a fee for any late cancels and no shows.

  • Credit card to book

    Payment : A card on file is required for appointments as this will be used to charge any late cancel or no shows, as well as for any appointment fees.

  • Fee for cancelling late

    Cancellation Policy : There is a 24 hour cancellation policy that includes a fee for any late cancels and no shows.

  • Fee for a missed appointment

    Cancellation Policy : There is a 24 hour cancellation policy that includes a fee for any late cancels and no shows.

Getting seen

  • Forms to complete beforehand

    First Visit : Please complete the online intake form prior to your appointment and arrive five minutes before your scheduled time

  • Waitlist you can join

    Waitlist : If the time you are looking for is unavailable, please place yourself on the waitlist to be contacted for any last minute appointments!

On the day

  • Arrive earlyfive minutes before your scheduled time

    First Visit : Please complete the online intake form prior to your appointment and arrive five minutes before your scheduled time

Read from the clinic’s own words. Confirm when you book.