naz 1820 · Google · 14 Jul 2026
Reviews
Ratings are collected by outside services and may be combined — Clinicly rates no one.4.9176 reviews · Google
Michael A. · Google · 28 Jun 2026
“I have to admit, I tend to be a tough reviewer, so a five-star review is not something I give lightly. My previous experiences with physiotherapy usually involved being shown a few exercises and then being sent home to do them on my own. CBI Health-Kanata Kakulu has been a completely different experience. From the moment you walk in, you're warmly welcomed by Jeannette at reception. Jay gets your treatment session started, and they often end with a relaxing TENS session and/or supervised exercises. Cherylann expertly carries out the treatment plan, and everything runs like a well-oiled machine. I actually tried hard to find something to deduct a star for. About the best I could come up with is that the TV in the reception area has a black vertical bar on the screen, and the timer that signals the end of the acupuncture/TENS session has a rather abrupt beep. It instantly pulls you out of your relaxed state and reminds me of the kitchen timer telling me to check what's cooking! Beyond the excellent care, what really stands out is the atmosphere. It's warm, welcoming, and genuinely enjoyable. Conversations range from gardening tips to recipes, and everyone makes you feel like part of the place. If you've ever watched Cheers, you'll understand what I mean. It's the kind of place where people know you, make you feel welcome, and genuinely care about your recovery. Thank you to the entire team for making physiotherapy something I actually look forward to.”Read moreShow less
Anna · Google · 16 Jun 2026
“Prior to CBI Health Kalulu, I've tried few other physiotherapy clinics in Ottawa. The past clinics helped with single type of injury; however, my recent injury from a motor vehicle needed more attention to detail and focused treatment. At the right moment, my coworker introduced me to her regular clinic that specializes in motor vehicle injuries. She referred me to Cherylann Fernandes at CBI Health Kalulu. It also happens that my auto insurance company recommended CBI Health. Cherylann has been amazing. Now, I am at the second stage of the treatment and the whole team is working together to help me get back on my feet. Thank you Shelby for your attention to detail with the exercises; Jay, for your motivation and encouragement; Jeanette, for effective communication to ensure the appointments are running smoothly. Thanks to other staff members who work behind the scenes. If anyone is looking for a physiotherapist that works with empathy and seeking family-like environment, this is the right place to be. Another advantage is that, CBI Health Kalulu is located in a convenient area with multiple bus stops and plenty of parking spaces. 😉”Read moreShow less
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Jennifer Thomas · Google · 8 Jun 2026
“Ashley provided excellent rehab care for me after I broke my shoulder a few years ago, so it was a no-brainer that I'd return to her this spring after I developed hip pain. She is kind, always upbeat and positive, and an excellent listener. She did a thorough assessment on my first visit, and on subsequent visits she introduced me to a series of progressively more challenging exercises that I could do at home -- she asked me what exercise equipment (if any) I had at home and planned exercises that didn't require me to buy any new equipment. The exercises, massage, and other treatments at the clinic have worked their magic, and I'm back to enjoying life without pain. Thank you so much, Ashley!”Read moreShow less
Andrew Mwachiro · Google · 15 May 2026
“I’ve had a very positive experience with Cherylann at CBI Health Kanata. She is professional, attentive, and takes the time to truly listen and understand her patients’ concerns. The staff are friendly, the clinic is clean and welcoming, and the treatment plan has significantly helped with my recovery. I highly recommend Cherylann and the team to anyone looking for quality physiotherapy care.”Read moreShow less
Sharon Graveline · Google · 5 May 2026
“CBI health - Kanata Kakulu is absolutely fabulous! The staff there are always friendly and greet clients with a smile, are knowledgeable and professional. The atmosphere is very relaxed and positive, with lots of friendly conversation and laughter amidst excellent therapy and care. Despite it being a place where most people are dealing with injury and pain, it is a wonderful ,happy and positive atmosphere. I am so very grateful for my therapist, Kalpesh Jadav for helping me to restore and improve my flexibility, my strength, and my mobility by targeting where the problems are originating from. He really " knows his stuff " and communicates information thoroughly in a way that is easy to understand. He explains where we are headed in terms of therapy, what the goals are and how we're going to get there. He answers questions readily and is great at demonstrating and explaining all of the exercises that he has given me. He demonstrates different ways of doing the exercises and explains what they are targeting. Kalpesh is also very encouraging and supportive, always approaching things in a positive way. I have progressed well thus far thanks to his amazing care. Thank you from the bottom of my heart! I ( obviously) highly recommend this clinic🙂👍. Sharon Graveline”Read moreShow less
Kevin Cardamore · Google · 1 May 2026
“I have been visiting CBI Health in Kanata for 12 visits. Ashley has been my physiotherapist and has prescribed some great treatments and exercises. I was very concerned that I would not recover from the stiffness, inflammation and pain. The final result has been an incredible improvement. For now, I am off the medication that was prescribed by my doctor and I am very positive about the progress that has been made. Highly recommended!”Read moreShow less
Ashwinder Singh · Google · 6 Apr 2026
“It has been a very positive experience receiving treatment at CBI Health. Cherylann has been extremely knowledgeable and always takes the time to explain every aspect of my injury clearly and politely. She does an excellent job as a physiotherapist and makes the sessions very helpful and comfortable. The rest of the staff are also very responsive, friendly, and supportive.”Read moreShow less
Margueritta Mdawar · Google · 6 Mar 2026
“I had a great experience with Cherylann. She’s very professional, knowledgeable, and truly cares about her patients. She takes the time to listen and explain things clearly, which made me feel comfortable and confident throughout my treatment. On top of that, she’s just a genuinely kind and supportive person. I’m really grateful for her help and would highly recommend her to anyone looking for a great physiotherapist.”Read moreShow less
Melissa Griffin · Google · 2 Mar 2026