CBI Health Centre

★ 4.7 (98 reviews)London, ON(519) 434-6215

✓ Accepting new patients

cbihealth.ca

Services & prices

This clinic hasn't published any bookable services yet.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.

4.798 reviews · Google

Kris Sobieski · Google · 22 Apr 2026

“I have been to five different physiotherapists in my day and in my opinion Meghan Young is the best one I have experienced. In fact she is the only one I went to a second time because I really liked the way she treated me the first time around.”

r munoz · Google · 6 Feb 2026

“I came to CBI health because of shoulder pain cause by years of physical work. The pain was causing daily activities impossible to achieve. Since being accessed and treated by Akshita my pain has diminished very considerably. She is very knowledgeable and professional. I highly recommend this location and of course Akshita in particular.”

Kathy Speechley · Google · 2 Jan 2026

“Without exception, staff members are excellent snd work well as a team. I highly recommend Meghan Young, physiotherapist. Her practise is consistently evidenced-based and patient-centered. She is warm and supportive.”

Maggie Davis · Google · 8 Dec 2025

“Every single staff member I’ve met has been friendly, welcoming, and highly knowledgeable. Since beginning treatment, I’ve seen significant progress with my injury, and I confidently recommend this clinic to anyone needing physiotherapy.”

Laura Medina · Google · 2 Sept 2025

“It was a very good experience. The physiotherapist, Faanu Jayeoba, always followed up on my exercises and evaluated the progress of my condition until I was fully recovered. All the staff are kind and very professional with the appointments. I also received excellent support with the forms requested at my workplace.”

nixon · Google · 23 Jun 2025

“my schedule was very hard to work with but they ensured to work around it and get me the help I needed, The receptionist was patient and understanding. They were also very informative and helpful when I was filling out the forms and answered any questions I had, I would recommend this location time and time again.”

sakshi sikka · Google · 19 Jun 2025

“Tony, Fatima, and Fanu are absolute superstars at the clinic. These incredible women supported me both emotionally and physically after a brutal accident last year. Fanu consistently goes above and beyond in her care—she’s truly exceptional at what she does. Tony’s professionalism and willingness to help never went unnoticed. I’m deeply grateful to the entire team for helping me get back on my feet and return to normal life. Thank you all from the bottom of my heart.”

David Halfacree · Google · 20 Apr 2025

“Beginning of April I suffered an injury at work. Booked an appointment at the CBI Adelaide location. Ive been to this location before and had a great experience. Unfortunately it wouldn’t be the same this time around. I booked an appointment with Jayeoba. She went above and beyond, asked questions and took down information and gave me, helpful and useful advice before we even started getting into the stretches and treatment. I felt better after the session no question about it! The secretary is where the problem is. While I was waiting for my appointment, 3:40pm a girl in front of me was booking again and was told she had an appointment at 4pm today. Panic sets in and she states “that’s impossible I have other appointments today” the secretary realized she booked her next weeks appointment for 4pm that day.. 20minutes later. Easy mistake. Once I check in, I give her my benefit card and I cant help notice she is having issues using the photocopy machine. Couldn’t make a copy of my card weird? Starting to see a pattern here. My session is over and I go to pay and at that moment im informed ill be paying the full price of $110. Even tho im covered and have benefits, which Ive used before. She starts rambling on about Jayeoba isn’t registered? I should've been informed that this was the situation and not get ambushed when paying. Now I’m still trying to sort out the situation with my benefits company, even they’re confused why they didn’t do the direct billing and apply my coverage (which I’ve used before at this location). Right after all this happens she tries to book me again for the very next day… so I can pay full price again? I tell her I’ll reschedule another time. The secretary calls me next week and tries to book again, I let her know my benefits company and I are still trying to figure why they didn’t direct bill the session. She starts rambling on ill get my money 2-3 weeks later and all the excuses why. She never said any of this before I booked the appointment in the first place. After her none-sense and excuses I hang up the phone. Im done talking over her trying to ask questions. She calls back and I hangup again twice now. 3rd time she leaves me a voice voicemail still trying to explain and gives me attitude and sass I’ve got the voicemail saved.. This is point where I’ve had enough, Im fed up and not dealing with her anymore, she keeps calling. Im not going to argue or entertain this. She had a lot to say after the fact in the voicemail, shes upset I hung up twice, lady, im being nice and me hanging up the phone is the best option before I say something mean. I clearly don’t want to talk with her…. The session was great, but im not going back. I know I’m covered but the way she went about this and the hassle isn’t worth it. I have good coverage and want to use it. WSIB has approved my claim but I can’t even get my basic coverage here, not even going bother with this lady behind the desk, whatever she is doing, she’s not doing it very well OR booked me in like this on purpose.”

Shine L Sherji · Google · 21 Dec 2023

“I had a shoulder injury that affected my mobility and quality of life. I was referred to CBI Health by my doctor and I'm so glad I went there. The staff were friendly, caring, and professional. They assessed my condition and designed a personalized treatment plan for me. They also taught me exercises and stretches that I could do at home to speed up my recovery. Thanks to their help, I was able to regain my strength and range of motion in my shoulder. I'm very grateful for their service and expertise. I highly recommend CBI Health to anyone who needs physiotherapy. They are the best! Especially, I want to thank Pam and Ranjana, who were my main physiotherapists. They were very attentive, supportive, and knowledgeable. They always listened to my concerns and answered my questions. They motivated me to keep working hard and celebrate my progress. They made me feel comfortable and confident throughout my recovery. They are amazing and I appreciate everything they did for me!”

Erin L. Elston · Google · 8 Dec 2017

“I have recieved physiotherapy and massage at this location. I have always been impressed with the staff here. Patience, accommodation, and compassion are always in place. Staff find positive ways to move you towards your recovery goals, providing valuable information in the process. Although the space is not designed for children to attend with a guardian, I was accommodated on several occasions. Staff were always friendly and engaging with my children. My treatment progressed quickly and I was provided with confidence in performing my recovery exercises at home. I would recommend this CBI location to anyone in need of extra support in regaining physical function and recovery support.”

Location

Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 3:00 PM
Sat – Sun: Closed

At the clinic

Accessibility

Step-free entranceAccessible parkingAccessible seatingAccessible washroom

Parking

Free parkingFree parking lot

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Getting seen

Accepting new patients
Accepting new patients

Read from the clinic’s own words. Confirm when you book.