Iva Samardzic · Google · 28 May 2026
4 notes from the clinic before you book4 notes before you bookReadHide
Welcome! 🚨 New to BioHeal Ottawa? Please call or email us to book your Initial Visit so we can get you started on your health journey.
INITIAL VISITS: For Naturopathic bookings, please note that re-scheduling should be made at least 7 days in advance . You can either call the office or email. If you provide less than 7 days notice, and you wish to re-book, you will be required to pay the FULL cost of the initial visit fee upon re-booking. If you decide to CANCEL altogether, the non-refundable deposit made at the time of booking becomes the cancellation/booking fee.
FOLLOW-UP VISITS: Cancellations/Re-schedules must be cancelled or rescheduled at least 24 hours in advance (by Friday for Monday bookings) via phone or email. Less than 24 hours’ notice will result in the FULL visit FEE. If you’re feeling unwell, we’re happy to switch to a virtual visit at no extra cost. Thank you for your understanding.
Please note that a minimum of 48 HOURS NOTICE is required for any bookings or changes involving the Nurse Practitioner.
About the clinic
📌 Fee update: Jamie Batsch’s rates will increase as of September 1, 2026 — see treatment descriptions for details.
Admin Office Hours: Here
🛍️ Order Pick-Up Hours : Monday/Wednesday: 10 am - 5 pm, Tuesday/Thursday: 10 am - 1 pm. Hours may differ. Please note: No curbside pick-up hours Friday-Sunday . To place supplement orders/pick-ups/shipments, order here .
📆 CANCELLATIONS/RE-SCHEDULING:
This policy helps ensure fairness, protects our practitioners’ time, and allows us to offer timely care to others. With adequate notice, we can reach out to patients on our waitlist so they have the opportunity to be seen. Thank you for your understanding and support.Read more about BioHeal OttawaShow less
Reviews
Ratings are collected by outside services and may be combined — Clinicly rates no one.Olga T · Google · 1 Feb 2026
“It's sad that people like Dr. Marie Matheson take advantage of those struggling with complex health issues. Our work began with her recommending a $500 Joe Dispenza program, which she claimed was essential for any progress. From there, she kept promoting costly add-ons—supplements, drops, and in-clinic treatments—each pitched as a groundbreaking “game-changer.” I’ll give her credit: when it comes to selling snake oil, she’s in a league of her own. P.S.: Since leaving this clinic, I have seen Dr. Mark Kirchhof, Head of Dermatology at the Ottawa Hospital. In just 1 month of medical treatment, 80% of my symptoms have improved. I am now able to eat almost anything and feel significantly better. This successful outcome elsewhere confirms my original concerns about the "treatments" I was receiving from Dr. Matheson P.P.S.: Dr. Marie Matheson’s response to my honest initial review was to try and 'blacklist' me from other local specialists. I have written proof from Jamie Batsch confirming that Dr. Matheson prohibited her from treating me at both Bioheal and Wild Medicine. It’s a sad state of affairs when a ND is so insecure about her methods that she spends time sabotaging a patient’s access to care. Don't expect the College of Naturopaths of Ontario to help. In my experience, they are more interested in protecting their members than protecting patients from this kind of petty retaliation.”Read moreShow less
Ivana Filice · Google · 2 Oct 2025
“Dr Amanda chan and dr Marie Matheson have been instrumental in bringing me back to a place of wellness and function. I am grateful for their expert knowledge and treatment plans. My family dr is also very supportive of my including them in my wellness team ! Bioheal makes a difference !”Read moreShow less
All 10 reviews →Show fewer
Claudie Strévey Panneton · Google · 23 May 2025
“What a wonderful clinic! I was referred by my nurse practitioner for various reasons like chronic Lyme. I am beyond thankful and grateful for the care I am receiving with Dr. Marie and her team. Not only she is a brilliant doctor but also a beautiful human being. I feel more at peace, aligned and confident in my healing process. I HIGHLY recommend the clinic 🙏. Thank you Dr. Marie!!”Read moreShow less
Mia Beijer · Google · 31 Mar 2025
“I have been a patient of BioHeal Ottawa for years and a patient of Dr Marie since I was 8. The best care and treatment I have experienced in a doctors office, Dr Marie really listens to my symptoms and concerns to provide a comprehensive treatment plan to follow through with. My chronic lyme and co-infections are not something I need to justify or defend at this office, and that is truly such a relief when looking for medical treatments. I have also been a patient of Dr Amanda and am always impressed with the relief I feel walking out of my appointments. The bioheal office and staff are very helpful and receptive with any questions I may have via email or phone, everyone at bioheal is really there to help from the very start.”Read moreShow less
Ariane Casey · Google · 15 Mar 2025
“My 7-year old son had been suffering with chronic health issues. It was affecting his life and his ability to attend school regularly. The diagnosis he received from Doctor Marie Matheson was on point. The protocol he was put on was completely customised to his particular situation. He got better and stayed better. She even helped me convince him to try new foods to boost his nutrition and improve his gut microbiome and immunity. The advice we’ve received has had lasting positive effects on his health. I now have a very healthy and happy boy. Thank you Doctor Marie Matheson for your invaluable, thorough and professional treatment.”Read moreShow less
Katie B · Google · 14 Mar 2025
“Ive seen D. Marie and Dr. Amanda and they have given me incredible care for many years now! They listen to me and have treated and healed my symptoms. As a woman I am used to not being taken seriously by many medical professionals but that is NOT the case here. They listen, care and heal. Dr. Amanda helped me heal through trauma and relieved so much pain and tension in my body. And Dr. Marie treats my allergies, depression and adenomyosis and has helped make huge improvements in my condition. Her herbal supplements help alleviate so much of the pain and discomfort cause by adenomyosis and depression. Big thank you to the bioheal team❤️”Read moreShow less
Shirley Plant · Google · 14 Mar 2025
“The staff are so wonderful at BioHeal. Working with Dr. Marie has been so rewarding for me. She is kind, caring and up to date on the most relevant information on Lyme disease, MCAS and cell danger response. If you are looking for a caring, brilliant practitioner, please reach out and book in with Dr. Marie Matheson or any of the other wonderful practitioners at BioHeal”Read moreShow less
Laurie Kennedy · Google · 19 Jul 2024
“To say Dr. Marie is a great doctor would be an understatement. She shows genuine concern and has been the only doctor who has listened to me and validated my symptoms. I'm sure I speak for many others when I say that Dr. Marie is the best doctor there is. I am currently in the healing process of lyme, and I have full confidence in her ability to help people heal from this awful disease. Thank you Dr. Marie, for caring for people when conventional doctors have failed them. You give people their lives back.”Read moreShow less
Kelvin Stanke · Google · 6 Jul 2020









