Zainab · Google · 14 Sept 2024
Best Value Optical KW Inc
★ 4.4 (231 reviews)Waterloo, ON(519) 513-2800
Extended health plans direct billing
Reviews
Ratings are collected by outside services and may be combined — Clinicly rates no one.4.4231 reviews · Google
Ayaan Nizami · Google · 14 Sept 2024
“I’ve been coming here for all my eyewear needs, and they never disappoint! The staff is friendly, knowledgeable, and always willing to help you find the perfect fit. Their selection is top-notch, and they truly care about customer satisfaction. My experiences here have always been exceptional. Highly recommend them for anyone looking for quality service and products!”Read moreShow less
Wilma Steckle · Google · 28 Feb 2024
“WOW!! I am so thankful I checked out this place!! I needed new frames and customer service was absolutely the best I could ever ask for!! I wish I’d remember the girl’s name who helped me but I think maybe Nava, she had wavy hair and darker skin complexion. She was so sweet, patient and helpful during the entire process and her biggest concern was making sure you are getting the best for customer satisfaction! I have never had such an amazing experience finding new glasses. Her customer service is above and beyond expectations!! Truly grateful for all the effort she poured into helping me find the best! This place has the best pricing for best quality and best customer service!! Do not hesitate to check out this place. You will not be disappointed but you will be wowed!!!”Read moreShow less
All 10 reviews →Show fewer
M D · Google · 23 Dec 2023
“Amazing customer service - staff stayed an hour late to help me get an emergency pair of glasses before the holidays and was super nice about everything! 11/10 experience, this place will make sure you’re 100% happy with your glasses before they send you home”
Melanie Bullagao · Google · 19 Jul 2023
“Genuinely had THE BEST experience during my contact lens appointment. First off, the energy and overall care of Nava at the front desk is unmatched. She is the sweetest and really knows what she’s talking about. I was unsure about wanting contacts at all but she brought up really good points (not even in a way where she tried to talk me into it, she was asking genuine questions and trying to help me decide if glasses or contacts was the way to go). The owner is also incredibly sweet. I was nervous even trying the lenses but he did his best to make me feel comfortable and kept reassuring me the entire process. I 100% would recommend anyone trying contact lenses for the first time to get it done here. I will not be going for eye appointments anywhere else!! 🤍 thank you both so much!”Read moreShow less
KW Shoe Repair · Google · 12 Jun 2023
“I recently discovered the ultimate optical eye glass provider in Best Value Optical. Their unbeatable value and exceptional quality have left me thoroughly impressed. From the moment I walked in, the vast selection of frames caught my attention. Whether you're into trendy or classic styles, they have something to suit every taste and preference. What sets them apart is their commitment to affordability without compromising on quality. The frames are sturdy, the lenses are top-notch, and the prices are incredibly reasonable. The staff is friendly, knowledgeable, and provided excellent guidance throughout the selection process. They truly went the extra mile to ensure I found the perfect pair of glasses. I was pleasantly surprised by their quick turnaround time, ensuring that I received my customized glasses promptly. To top it off, their comprehensive warranty and after-sales service are a testament to their dedication to customer satisfaction. For the best value in optical eye glasses, look no further than Best Value Optical. . Their exceptional selection, unbeatable prices, quality products, and attentive staff make them the ultimate choice. Trust me, you won't be disappointed with your experience at Best Value Optical.”Read moreShow less
tomohiro luo · Google · 18 Mar 2022
“Great place to get your glasses, the front desk lady is so nice, she guided me through all the choices. It’s my first prescription glasses so I’m completely new to this, she explained to me patiently. Great services!”
Parker Zhang · Google · 31 Mar 2021
“Very convenience location, friendly staff and reasonable pricing. Their optometrist is able to provide service in mandarin. I bought two pairs of glasses from here. Highly recommended.”
Zixu Zhao · Google · 17 Dec 2020
“Really poor quality. Went there 2 times for lens problems. First attend got wrong focal length. Second time got lens without light adjusting though I though to have a deal with manager to add it, so I had been charged extra 75CAD to get it. One month later, the frame was broken and I found it is because they had destroyed the screw and threads on frame completely when fixing the lens dislocation. I gave up this glasses and decide to get new one. Anyone who see my review please consider carefully before you go there.”Read moreShow less
Katherine Jia · Google · 30 Mar 2019