Balance Point Acupuncture and Integrative Medicine

★ 5.0 (156 reviews)Kelowna, BC(778) 484-9922

ICBC direct billing
balancepointokanagan.com
Next openingToday · 1:00 PM7 openings free today
Typical price$120–$190half of 40 listed prices, on $65–$284
Care offered6 disciplines64 services · 12 practitioners
Last checked2 hr agoopenings, straight from the clinic’s booking calendar

About the clinic

Balance Point Acupuncture and Integrative Medicine is a massage therapy, counselling, and physiotherapy clinic in Kelowna, providing services since 2009. The clinic supports people dealing with chronic pain and offers 45 bookable treatments across a team of 12 practitioners. Hours are six days a week, and the front desk direct-bills ICBC.

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
5.0156 reviews · Google
5 ★98%
4 ★2%
3 ★0%
2 ★0%
1 ★0%

Brittney Page · Google · 15 Jul 2026

I had such a great experience at Balance point- from a friendly efficient check in- to my appointment with RMT Kiki. Kiki is extremely intuitive and knows exactly what my body needs. I left feeling noticeably better and relaxed!

Vicki Ritch · Google · 10 Jul 2026

Kiki is simply the best massage therapist in Kelowna her expertise, compassion, and intuition are unmatched. I have been with her for over 5 years and I am so grateful that she has moved to balance point as it is such a positive and welcoming clinic. I also see ViVi here for acupuncture.

Katie murphy · Google · 6 Jul 2026

I recently went for a massage and saw Alexandra Nielson who was fantastic! They were professional, attentive, and made me feel completely comfortable throughout the session. The massage was relaxing, helped relieve my tension, and left me feeling refreshed afterward. I was also given a few take home stretching exercises to help loosen up. I highly recommend her to anyone looking for a skilled and caring massage therapist! ☺️

Jennifer Nadon · Google · 6 Jul 2026

It was my first time here on Friday, and I had an awesome massage with Alexandra Nielson! Her pressure and technique were excellent, and she made the experience so relaxing. The space is beautiful too. Highly recommend!

Firess Wellness Collective (Firess Wellness & Events) · Google · 11 Jun 2026

I come here from Vernon to see rmt Kyle compart, he is such a detail-oriented guy, he always listens to your needs and is just so skilled in exactly the way you need to feel refreshed and ready for another week!

Shannon Wilson · Google · 17 Feb 2026

Excellent! I called and was able to get in just the next day. I had a terrible attack of Ménière’s and I was incredibly nauseous and dizzy. The treatment completely got me out of the state, I felt 100% better afterwards and I’m so grateful. They even allowed me to stay longer without charging me extra. I’ve been going regularly since then, and I’m feeling incredible. I really like that they don’t just work on one problem, they always look at the entire body system. Can’t recommend enough!

Jacob Pelletier · Google · 5 Feb 2026

Great business to get help. Very caring, knowledgeable and punctual staff. They go above and beyond to make you feel comfortable and help you with your health problems. In particular Alex and Vivi has been excellent. Would recommend to anyone.

Sarah Niemann · Google · 12 Dec 2025

I was experiencing vertigo for a few months and my family doctor had no solution. I went to physio and unfortunately it was not the type of vertigo that could be helped with the Epley maneuver. My life stopped. I barely left the couch. Then I went to see May Shin. After just one acupuncture session I already felt relief. May gave me recommendations on diet and prescribed me some herbs to drink. I continued to get treated by May and I am now back feeling like myself again. I cannot express enough the gratitude I have for everything she has done for me!

Ashley Kozoriz · Google · 6 Oct 2025

I can’t recommend May enough! She’s truly gifted at what she does. She always makes me feel calm, safe, and cared for. Her gentle, intuitive approach and deep knowledge of acupuncture have made such a difference for my overall well-being. Every session leaves me feeling more balanced and grounded. She takes the time to really listen and tailor each treatment to what my body needs that day. I’m so grateful to have found her — she’s the best!

FlyinDream · Google · 15 May 2025

I struggled with TMJ disorder for a month and tried everything to find relief—including taking numerous painkillers—but nothing worked. The pain was relentless. Then I received acupuncture treatment from Vivi. She was kind, patient, and truly professional. Thanks to her care and expertise, I’m finally pain-free. I’m incredibly grateful—thank you so much, Vivi!

Clinic details

(778) 484-9922

Open today until 6:30 PM

Hours

Mon – Fri
8:00 AM – 6:30 PM
Saturday
9:00 AM – 1:00 PM
Sunday
Closed

Direct billing accepted

This clinic says they bill:

Free today

7 openings
Alexandra NielsonMassageFrom $65 for 45 min — the lowest massage therapy price shown for this clinic.1:00 PM
Hailey McCloskeyMassageFrom $65 for 45 min — the lowest massage therapy price shown for this clinic.1:00 PM
May ShinAcupunctureFrom $100 for 45 min — the lowest acupuncture price shown for this clinic.1:45 PM3:00 PM
+3 more openings today

At the clinic

Accessibility

Step-free entranceAccessible parkingAccessible seatingAccessible washroom

Parking

Free parking lotFree street parkingPaid parking lotPaid street parking

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.