Avail Veterans Massage

★ 4.3 (22 reviews)Oromocto, NB(506) 357-8888

availveteransmassage.com
Next openingTue 22 · 6:00 AM2 openings free Tue 22
Listed prices$65.25–$139.206 services list a price
Care offeredMassage therapy6 services · 7 practitioners
Last checked36 min agoopenings, straight from the clinic’s booking calendar

Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.322 reviews · Google
5 ★82%
4 ★0%
3 ★0%
2 ★5%
1 ★14%

Madison H · Google · 21 Jan 2026

Extremely difficult to get ahold of, staff are rude. Called one of the numbers advertised in oro and the woman who answered claimed she didn’t book massages - why would that number advertised if potential clients are not meant to contact it?

Nancy Wachira · Google · 10 Dec 2025

I didn’t like their cancellation policy, they charge customers cancellation for less than 24 hrs notice while they cancel their customers appointment without prior notice. Please treat your customers with the same standard you would like them to uphold you.

Michael Widerman · Google · 6 Jun 2025

Wonderful staff, very professional and went over and above to deal with a scheduling issue. Highly recommended!!!

Daniel Price · Google · 18 Nov 2024

tl;dr: - Business cancels appointments on client - Staff member tries to blame client for the cancellations - Business doubles down and then tries to mischaracterize the situation A family member had an unpleasant experience with an administrative staff member regarding cancelled appointments. The staff member behaved in an unprofessional manner when challenged about the accuracy of her information. She escalated the situation with defensive remarks, refused to continue the conversation to sort out her misunderstanding, and hung up the phone. Ultimately, after another conversation in which no accountability was taken, we decided to disengage with this business. I would recommend that the administrative staff undergo customer engagement training to avoid similar situations in the future. This was completely avoidable. Otherwise, everything was perfectly fine up to this point. Amended as per the owner's uninformed response: - The account is true, unfortunately. - Their system makes no distinction between appointments cancelled by the customer and those cancelled by the business (or they don't track this properly). As we attempted to communicate by recounting our record of your cancellations, Avail cancelled multiple appointments due to therapist illness, which we accepted gracefully. One of those happened minutes before the appointment after travelling for the appointment. - There was a cancellation on our side due to a sick child, and your staff member's response was, "OK, we'll give you that one." - The money is not the issue here. It's that you made a mistake, were unwilling to acknowledge it, and how poorly your staff member handled it. - Your employee also brought up a late cancellation from four months ago due to Covid, about which your employee expressed disbelief during the phone call. - All other dates cited by your staff member were appointments cancelled by Avail. And this is just a complete mischaracterization, if not outright dishonest: "Then the client was informed they had to pay for the missed appt and they were unhappy about this. And told us they wished not to use our services any longer, where they had to pay for the massage". You backtracked on requesting a payment before we let you know we would no longer be a customer.

Denise Gagne · Google · 28 May 2024

Clean, cozy and chill. Hot towels, cupping therapy, essential oils, etc. Got a massage from my calves, to my scalp, to my eyebrows. Throughly enjoyed and looking forward to future appts.

SHAUN LEVIS · Google · 16 Apr 2024

I was throughly relaxed with my massage with Maiya. She was very professional and made me feel at ease throughout the session.

Steven Parks · Google · 10 Mar 2024

Since their opening I have been going here weekly for massages, maiyas attention to detail and level of care is absolutely amazing. Very clean and warm environment, recommend to all.

Anne Campagna · Google · 2 Mar 2024

I have had several deep tissue massages at Avail Veterans Massage Clinic. Every interaction with the staff, the RMT Emma Woods and the owners of the clinic was exceptional. Emma Woods is an amazing Massage Therapist and knows exactly how to treat my aches and pains. The personnel truly are there for the benefit of the veterans but all are welcome. They make you feel like part of the family and I highly recommend Avail Veterans Massage Clinic.

Tyler Donnell · Google · 2 Mar 2024

The massage therapists here are second to none. They do a tremendous job here and I’ve had everything from a relaxation massage to deep tissue and every single time I’ve felt amazing afterwards. Will definitely be making this place my regular massage spot.

Katelyn Parks · Google · 2 Mar 2024

Excellent service. You can tell the staff truly care about their clients. Didn’t have to wait a long time to get an appointment. Conveniently located close to CFB Gagetown.

Clinic details

(506) 357-8888

Open today until 4:00 PM

Hours

Mon – Fri
8:30 AM – 4:00 PM
Sat – Sun
Closed

Direct billing

This clinic says they bill:

At the clinic

Accessibility

Accessible parking

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

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