Athlete's Care Sports Medicine Centres - Ottawa Bank Street

★ 4.8 (236 reviews)Ottawa, ON(613) 383-0458

athletescare.com

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Reviews

Ratings are collected by outside services and may be combined — Clinicly rates no one.
4.8236 reviews · Google

Helene Longpre · Google · 4 Jul 2026

Mayusha has been so wonderful with my daughter. We started seeing her about 6 months ago so my daughter could learn some excersises to stretch before and after sport due to tightness, and the next thing we knew, my daughter fractured her ankle. Once we were ready, Mayusha worked with her twice a week to get her back up to 100%. She was reliable and consistent and my daughter absolutely loved working with her.

Alia Moussa · Google · 1 Jul 2026

I can't recommend Mayusha enough! She is so kind, friendly, and always smiling. She makes you feel comfortable and truly listens to your concerns. She is incredibly knowledgeable and talented at what she does. My pain improved after just one session, and I already felt so much better. Thank you, Mayusha, for your wonderful care, your kindness, and your positive energy. I'm so grateful!

Jocelyne Jeries · Google · 23 Jun 2026

Mayusha is an exceptional physiotherapist. She is very knowledgeable and brilliant at her work. Because of her, I have been able to live comfortably again after years of pain.

Dalen Hedges · Google · 17 Jun 2026

I love this place - they take care of you and make sure you get the best treatment. I am grateful and will always come here. They always have availability with the best practitioners in a beautiful building with parking right out front. I am extremely happy to have found this place. Trust me I’ve been dealing with pain for 11 years and they have already make improvements

Preity Jariwala · Google · 15 Jun 2026

Unprofessional & very disorganized management skills by Dr Kabir's Team for keeping on rescheduling appointments even prior to seeing a client.

Hannah Casarin · Google · 26 Feb 2026

Yesha was incredibly attentive and knowledgeable. She is very patient, and great at explaining every exercise and stretch so it's easy to understand. I would recommend her as a physiotherpist !

Brent Scott · Google · 2 Oct 2025

Aside from the Chiropractor I saw for orthotics being extremely arrogant, the customer service here is atrocious. After having orthotics ordered and not hearing any response after about a month, I contacted the office and they had contacted the wrong person or some random person and made no effort to follow up using the correct email address of mine they had on file. I have since followed up 4 times regarding a question about the materials used in the orthotics, as they repeatedly give me blisters while exercising. I emailed twice in August 2025 (over a 3 week period) and received no response; I then called September 24, and followed up with an email that same day to provide additional information and was told by the somewhat rude receptionist that she would check with the "Dr" regarding my concern. I then followed up on September 30th and have still received no reply. They are useless.

Vaghela Ajaysinh · Google · 22 Sept 2025

I visited Mayusha Parmar for shoulder muscle pain that had been bothering me for weeks, and the experience was excellent. They quickly identified the issue, explained everything clearly, and created a tailored treatment plan that included manual therapy and targeted exercises. After just a few sessions, I noticed significant improvement in both pain and mobility. The clinic was clean and well-organized, and the staff were friendly and professional throughout. I highly recommend Mayusha Parmar to anyone dealing with shoulder pain.

Satheeka Hettigama · Google · 22 Apr 2025

Extremely disappointed with the new location and how it's being managed—especially the lack of a receptionist. The clinic asks for your credit card details in advance because there's no one at the front desk when you arrive. I strongly advise against providing your information that way. To make matters worse, they submitted multiple claims for different amounts to my health insurance provider—for the same appointment date. Completely unacceptable. While I genuinely appreciate and value the physiotherapist (they are excellent), the overall experience has left me frustrated and reluctant to return.

Erik · Google · 5 Mar 2025

Dr Kirk Andrew and his care have been a blessing. I’ve seen improvements in very stubborn chronic injuries. He treats everyone with respect and enthusiasm and perseverance. Some treatments take several visits to pay off and it is worth it. The staff have always been very kind and accommodating too

Clinic details

(613) 383-0458

Open today until 8:00 PM

Hours

Monday
7:00 AM – 7:00 PM
Tuesday
8:00 AM – 8:00 PM
Wed – Thu
7:00 AM – 8:00 PM
Friday
7:00 AM – 7:30 PM
Saturday
8:00 AM – 3:30 PM
Sunday
9:00 AM – 3:00 PM

Direct billing — not yet checked

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At the clinic

Accessibility

Step-free entranceAccessible parkingAccessible washroom

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

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