Cindie Marvin · Facebook · 6 Apr 2026
Reviews
Ratings are collected by outside services and may be combined — Clinicly rates no one.3.922 reviews · Google
Does not recommend
Kimberly Slater · Facebook · 10 Oct 2023
“my mother 's safety was in danger, another resident came into her room and grabbed her hand and hurt her,a male resident ,this resident did this numerous times coming into my moms room stealing her dinner, this time,(last Friday) he grabbed her, my mother called me via the nurse hysterical!!!crying that she needed to get out of there ,that it wasn't safe, the manager was contacted after I filed a police report .the manager told our family that he would get moved ,and he would have a 1 to 1 to watch him ,that was a lie! he never did have a 1 to 1 and with my sister in the room he tried to get in again! there solution was to lock my mom in her room!! for the last 3 days and counting...the manager said they were working on getting him moved, then said they had to have a meeting with his family.NOT IMPRESSED!”Read moreShow less
Jacquie Hibberd · Facebook · 23 Sept 2023
“this company bought the place I've worked at for almost 10 years. agecare has since run it into the ground. this company can't afford to order us basic supplies we need to do our jobs. they also can't adhere to our collective agreement and they do not pay us properly and have taken away countless benefits that we used to get. the HR representative we have refuses to help the staff in any way and never returns phone calls or emails, the food is terrible and the residents often refuse to eat it and are frail from not eating, and we are constantly running out of basic supplies such as garbage bags, all sorts of food, nursing supplies, coffee(for the residents), disposable briefs(adult diapers), our equipment isn't being serviced, carpets not being cleaned, gardens are not watered and are a fire hazard as well as ugly and dying, the roof is in horrible shape and needs replacement, there is dust everywhere and lots of bugs/spiders inside, drains ands sinks are disgusting and stink, beds are literally falling apart and there's electrical tape holding the bed remotes together, call bell system is broken and has been for over a year...I could go on for hours, it's so so bad. i am shocked that no one is fixing this. worst company ever”Read moreShow less
All 9 reviews →Show fewer
Caroline LeCaine-Kerr · Facebook · 17 Mar 2022
“I don’t know what your protocol is for hiring … but never in my life have I ever seen such a lack of patient care or support !! Heaven forbid if anyone at AgeCare Sunrise in Brooks had to actually accept responsibility… or give an answer … all we ever get is I DONT KNOW ! DIDNT HAPPEN ON MY SHIFT! What a joke ! So instead of trying to talk to DOC … I have talked to my lawyer … and then to Alberta Elder Abuse! At least they were willing to listen….”Read moreShow less
Will Monzon Escobedo · Facebook · 6 Sept 2020
“The staff are disrespectful and refused to answer any questions regarding facility protocol. We had a scheduled family event planned and were denied access to my grandma upon arrival without ANY explanation as to why she wasn't allowed to leave the facility. The distress it has caused my grandma is abuse. They should not be allowed to hold patients hostage when we pay them for their services. When I called and was connected with the charge nurse for her unit I was hung up on. Expect this type of service.. 10/10 do not recommend.”Read moreShow less
Amber Keen · Facebook · 11 Apr 2020
“Agecare Columbia - not just my home, but family. ❤”
Gilbert Jackson Pepito · Facebook · 8 Apr 2020
“Happiest Moment at Agecare Seton”
Lori J Lang · Facebook · 3 Feb 2020
“Skypointe's Care team, Recreation team and Food services as well as the Facilities team do great work for their Residents⭐️.”
Carol Cole · Facebook · 18 Jan 2019
“They are very kind to my mother and she is happier there than she has been anywhere else. Things will never be perfect when you are 91 but Seton Agecare makes sure Mom is listened to. I feel she is cared for very well.”
