Jesse Dzikowicz

Noir · Google · 23 mars 2026

“DO NOT BOOK. Seriously, save yourself the trouble and stay far away from this place. It’s all gimmick and absolutely no professionalism or expertise. I went in hoping to address migraines caused by dehydration. I’ve had IV therapy before, so I figured this would be a straightforward experience. Instead, it was a mess from the start. They are completely non-transparent about fees and will book you into consults and treatments without clearly explaining what you’re agreeing to. There is also nothing online you can research beforehand. Their website is extremely vague and provides no clear information on pricing or even the types of treatments offered. When I asked directly about pricing or treatment details, they either claimed they couldn’t find the information or refused to show it altogether, blaming “Health Canada restrictions,” which felt like nothing more than a deflection. Things only got worse from there. The naturopath assigned to me, Nicole Pander, was late to my virtual consult, after staff had already called five minutes before my appointment to push it back another 20 minutes. In total, I waited about 45 minutes. When she finally joined, she had a grin on her face even as I pointed out how delayed the appointment was. There was zero accountability. The consult itself was just a repeat of the intake questions I had already completed online, with no meaningful insight or professional guidance. This consult cost $93, which is a joke considering the delay and the lack of actual care or expertise provided. Despite that, I proceeded with the IV, specifically requesting extra saline to address my dehydration. The IV itself cost $230, and they also charge an additional administration fee on top of that, none of which is clearly disclosed upfront. I also asked whether I might feel worse before feeling better. Nicole Pander assured me I would feel better immediately. The opposite happened, my headaches worsened. I was already hydrating properly, drinking 1.5 to 2 litres of water before and after the treatment. Meanwhile, the IV suite itself was another disappointment. Staff were in a nearby room having loud, disruptive conversations, making the environment feel anything but professional or calming. When I called the clinic, I spoke with Jesse, who cut me off mid-explanation and dismissively told me to drink water, with a noticeably rude tone. After I clarified that I already had, she said Dr. Nicole would call me back. Four days passed with no follow-up. When I called again, Jesse launched into another rude explanation about how the message had been passed along to someone who was supposed to pass it to Nicole. At that point, I informed her I was cancelling my scheduled follow-up due to the complete lack of professionalism. Her tone immediately shifted, any remaining courtesy disappeared, and she abruptly hung up on me. This entire experience was disorganized, dismissive, and unprofessional from start to finish”

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