New Look Eyewear

★ 4.0 (192 avis)Montreal, QC(514) 908-0011

Services et tarifs

This clinic hasn't published any bookable services yet.

Avis

Les notes sont recueillies par des services externes et peuvent être combinées — Clinicly n’évalue personne.

4.0192 avis · Google

Charif El Kanawati · Google · 19 déc. 2025

“I received a 5 star service from Luca”

Ayan M · Google · 11 sept. 2025

“Made an appt 2 weeks ago in person, saved it in my calendar and took a picture of the date/time (3pm) on their given card just to be safe. I get a call day of saying that my appointment was an hour ago (at noon) and that I missed it. The person over the phone goes back and forth with me insisting on which time was correct, deflects by saying the mistake was done by their colleague and that nothing can be done to resolve the issue today and couldn’t give me concrete solutions. Only told me that I won’t be charged for missing the appointment?! I work nights, so taking the time to make an appointment in person just for this to happen comes at a great personal cost. Unfortunately I won’t be returning.”

Dee Luscious · Google · 30 juill. 2025

“Made a last minute appointment for an eye exam hoping to get new glasses. The quality of service was outstanding! Dr Boisjoly was respectful and answered my numerous questions clearly, using explanations tailored to my level of understanding. The staff was courteous, patient and attentive. Despite the wide selection, I could not find THE one for me. I was not pressured into buying anything and was suggested a wide spectrum of options. A great experience overall!”

Peter Wolf · Google · 19 juin 2025

“Wow after many attempts to get glasses in 5 different places, the results here left me wondering what magic this place has that the others were lacking. The glasses i just received from them are so much better than I could have expected. I had a serious eye injury over a year ago and had accepted that I would never see properly again. Now I can’t believe how good my vision is. Thank you thank you thank you”

Genie · Google · 8 nov. 2024

“I visited this branch for the first time because they had the earliest available appointment for my eye exam, and I left extremely satisfied with their services. The optometrist was kind, and the optician was patient and helpful. I decided to try contact lenses for the first time, and it was worth every penny. The optician, her name is Charlotte, if I read her name tag correctly, was incredibly patient in showing me how to wear them, even though I was quite anxious. We had multiple follow-up appointments to explore different options, and I’m very happy with the final choice.”

Paula Mendoza · Google · 14 mars 2022

“The worst customer service in general! I bought my glasses and they took more than one week, and they have excuses for everything, COVID-19 time, I would love to know latter what they would be their excuses. Please ready the reviews before you buy your glasses at New Look chain. It can be your worst decision”

John “Otter” Clark · Google · 19 févr. 2021

“For 3 months they were giving me the wrong prescription of contacts. They then told me after giving me the wrong box for the 4th month that they would only make me pay half price for my next box. 4 times this place has messed up. I will never go there again. Disgusting service with no respect. Staff don't speak English and tried to charge me twice until I showed him the banking app and told the punk I will not pay again. Learn your dam job”

Roysito · Google · 20 sept. 2018

“I accidentally gave a bad review to this branch but it was a mistake on my part. I meant to give that bad review to the Jean talón branch, I had a horrible experience there. But this branch is actually really good, the clerk was super helpful and took the time to show me lots of frames and I ended up ordering my new glasses there. I would totally recommend this branch.”

Dave Thomlison · Google · 12 avr. 2017

“Not sure if all these reviews are warranted. I've gotten two pairs of glasses here, both times were fine. Earlier this evening I received very fast, courteous service from the employees, who even made sure we received all available deals. They were patient and professional.”

Lukas Niklaus · Google · 11 déc. 2013

“Eye exam seemed to be fine... Everything else was some of the worst service i ever got. They gave me new contacts to try which were so far from what i used to have, and therefore super uncomfortable, that im wondering if they might have mixed up the cases. Then i ordered 2 packs of the ones that i used to have, with the new perscription and still havent got them after 2 months. So today i called to get my perscription recipe. I tried to be polite and just said i am leaving town. The only two options to get it are Fax and pick up in person... which i find is not 21 century appropriate anymore. It cant be that hard to learn to create a PDF and email it to someone. But the worst was the people on the phone! The first person didnt speak english, so she left to get someone who does. Instead i got disconnected and the second person picks up with a super grumpy voice, clearly annoyed that i dont speak french, hung up without even saying goodbye after i gave her my fax number. Oh when i got the fax, half of it was cut off and the handwriting was barely readable... Go somewhere else people... seriously... its not worth it!”

Emplacement

Plus à Montreal

(514) 908-0011

Open today until 5:30 PM

Horaires

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 12:00 PM – 9:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:30 AM – 4:30 PM
Sunday: Fermé

À la clinique

Accessibilité

Entrée sans marchesToilettes accessibles

Sur place

Toilettes sur place

Paiement

Cartes de crédit acceptéesCartes de débit acceptées

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