Greiche & Scaff Mail Champlain

★ 3.8 (141 avis)Brossard, QC(450) 465-3094

greiche-scaff.com

Cette clinique accepte les nouveaux patients sur demande

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Avis

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3.8141 avis · Google

Philippe Matte · Google · 30 juill. 2026

I had an excellent experience at Greiche & Scaff, thanks to Zafer! I accidentally broke my prescription sunglasses and needed a replacement in less than three weeks before leaving for vacation. Zafer went above and beyond to help speed up the process and ensure my order was delivered as quickly as possible. I picked up my new sunglasses today, just in time for my trip! I truly appreciate the outstanding customer service, professionalism, and dedication. Thank you, Zafer, for making what could have been a stressful situation completely worry-free. I highly recommend Greiche & Scaff Mail Champlain and especially Zafer for anyone looking for exceptional service.

Philip Nudo · Google · 2 juill. 2026

Always very good service, thank you so much to Bessy and the optometrist! Highly recommend!

Tiffany White · Google · 8 mai 2026

Had the best service! Everyone is so nice and very helpful . Bessy really took her time and was so patient and welcoming . Diana did my eye exam and was wonderful . Najat fitted my glasses and was so helpful. Such a wonderful team! .

Yeral Yu · Google · 8 févr. 2026

Loved the service, really good experience overall, ask for Bessy she is super good and takes her time to help you out choosing the right product for you.

Dave LeBlond · Google · 5 déc. 2025

Our family has been going here for our glasses for a couple of years. Always great advice, good deals and exceptional sevice. When we have issues, Najate always resolves them, and does so with a smile. Thank you to the whole team!

QLKM · Google · 7 oct. 2025

Terrible experience from start to finish. If you care about quality, honesty, or professionalism, avoid this store. I had to make an appointment only to sit and wait over an hour, and I’m clearly not the only one — everyone there seemed frustrated. I ordered two pairs of glasses for about $400, with one “free,” then got charged another $400 for “thinning the lenses,” which was a total scam. After waiting a month, they gave me glasses with the wrong prescription — from -4 to -7! Their excuse? “Sorry mister, things happen.” I had to wait another month for the correction. When I finally got them, the lenses were still thick even though I’d paid extra. When I asked, they lied and said “they can’t be thinner than that,” then admitted extra fees would apply. Instruments for the eye examination are greasy and sticky. During eye vision test i notice alot of finger prints on the lenses. At the end they told me that my vision hasnt change. (highly doubt that) Dishonest, unprofessional, and a complete waste of time. Go to Antoine Laoun instead — same price, but far better quality and service. Got glasses a week ago, adjusting glasses? She said " oh that's going to be difficult" adjusting one side and the other she left it, making it uneven. Had to adjust it myself, wasnt so difficult for me? Please tell me that those 2 glasses arent thinned down

Sofia Haider · Google · 7 juin 2025

You need to take an appointment for everything!! You have to schedule to pick up the glasses, get them adjusted. Re-adjusting needs to be schedule in advance, optometrist is only available from 10-4pm on weekdays. Ive ordered and paid over 700$ for my glasses a month ago and still didnt get the chance to wear them. Train the front staff to adjust glasses to customer, there is no need to wait for an optometrist to that!!!!

Jasmine Durand · Google · 30 mai 2025

We were helped by Bessie and she was amazing. She helped my mother and I pick out two pairs each and explained everything so well. We both felt very well guided. It is clear she is an expert in her field and we really appreciated her service. The whole staff was very kind.

France brazeau · Google · 6 janv. 2025

I wanted to share a recent experience I had at one of our stores that left me quite disappointed. I arrived at the store around 12:45 PM and noticed that the consultant was attending to another client. I patiently waited for my turn, but to my surprise, she rudely looked up at me and asked what I wanted, which was quite off-putting. When she finished with the previous client, I explained that I needed clarification on my handwritten prescription as I was preparing to order glasses online. Instead of offering helpful advice, she advised against it in a rather rude manner, which I found unprofessional. It seemed as though she was more interested in ensuring the store's monetary gain rather than genuinely assisting me. Additionally, I requested her to adjust my glasses as they had become loose. She managed to adjust one side but failed to complete the other side, leaving my glasses even looser than before. This was quite frustrating, as I left the store feeling worse off than when I arrived. From the very first day, I didn't get a warm and welcoming feeling from this store. In hindsight, I should have trusted my gut and walked away. I don't intend to return to that store again. Thank you for taking the time to read my concerns. I appreciate your attention to this matter.

Untold Stories · Google · 29 nov. 2024

Don't let the 3.4 rating fool you. Initially, I was a bit skeptical after reading some of the reviews, but since I was at Champlain Mall, I decided to see for myself. I'm so glad I did! What caught my attention first was their Black Friday promotion: 2 pairs for $1 and a free pair of sunglasses. I was assisted by Bessy, and I couldn't have been happier with the service. She was incredibly honest and never made me feel pressured to buy more than I needed. She took the time to help me choose the perfect pair of glasses, ensuring I was completely satisfied with my choice. Additionally, I was impressed with the service I received overall. Although I didn’t catch the name of the lady who did my measurements, she was great as well. They also adjusted my current glasses and replaced the nose pads, which had yellowed over time. I don’t typically write long reviews, but this experience was so deserving of one. Highly recommend!

Détails de la clinique

(450) 465-3094

Opens today at 10:00 AM

Horaires

Mon – Wed
10:00 AM – 6:00 PM
Thu – Fri
10:00 AM – 9:00 PM
Saturday
9:00 AM – 5:00 PM
Sunday
10:00 AM – 5:00 PM

Facturation directe — non publiée

L’avis de facturation de cette clinique ne nomme personne qu’elle facture directement.

À la clinique

Accessibilité

Entrée sans marchesStationnement accessible

Paiement

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